MK5 Golf GTI

General => Random Chat => Topic started by: howie1987 on February 08, 2018, 05:30:01 pm

Title: Demon-tweeks trouble
Post by: howie1987 on February 08, 2018, 05:30:01 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Title: Demon-tweeks trouble
Post by: Dogma on February 08, 2018, 05:59:26 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Really new wheels don’t come Center caps! Bunch of Jokers, mate call them up and ask for a full refund.


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Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 08, 2018, 06:11:50 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Really new wheels don’t come Center caps! Bunch of Jokers, mate call them up and ask for a full refund.


Sent from my iPhone using Tapatalk
I did actually say i want a refund by end of this week if they haven't sorted it out.

There response was..... because i've fitted them they wouldn't accept them back.

See what tomorrow brings.
Title: Demon-tweeks trouble
Post by: Dogma on February 08, 2018, 06:14:24 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Really new wheels don’t come Center caps! Bunch of Jokers, mate call them up and ask for a full refund.


Sent from my iPhone using Tapatalk
I did actually say i want a refund by end of this week if they haven't sorted it out.

There response was..... because i've fitted them they wouldn't accept them back.

See what tomorrow brings.

I’m sure your still covered under statuary rights, call ofcom up they will confirm this for you.


Sent from my iPhone using Tapatalk
Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 08, 2018, 06:21:17 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Really new wheels don’t come Center caps! Bunch of Jokers, mate call them up and ask for a full refund.


Sent from my iPhone using Tapatalk
I did actually say i want a refund by end of this week if they haven't sorted it out.

There response was..... because i've fitted them they wouldn't accept them back.

See what tomorrow brings.

I’m sure your still covered under statuary rights, call of on up they will confirm this for you.


Sent from my iPhone using Tapatalk
Thats what i thought as its not as advertised.
Title: Re: Demon-tweeks trouble
Post by: Dogma on February 08, 2018, 06:23:56 pm
Hi.

Has anyone ever came across this with alloy wheels from demon-tweeks.

I bought a set of alloys from them. Sent out 3 centre caps instead of 4.

I've contacted them and they sent me a set which didn't turn up. Week later another set they sent turned up but were too big, next day another set but too small.

So i've contacted them again and told them to check they fit before they send me them. I got an email saying that wheel don't come with centre caps and i've to use the original caps from my golf r wheels. And also that is why there locking wheels nuts didn't fit either (another story)

So i've contacted them again saying its false information and sent a picture with the other centre caps and been fobbed off twice today. Apparently now they have sent the picture to there supplier.

They also picture the wheels i bought with centre caps on them, i've always just thought all wheels came as standard with centre caps.

I was going to get vw centre caps anyway but i feel as if there just fobbing me off so i don't want to back down. Also if i ever sell the wheels i would rather have the centre caps with them.

Should i give up and stop wasting my time or follow through with it since there full of dung?

Anyone else had this bother before?

Really new wheels don’t come Center caps! Bunch of Jokers, mate call them up and ask for a full refund.


Sent from my iPhone using Tapatalk
I did actually say i want a refund by end of this week if they haven't sorted it out.

There response was..... because i've fitted them they wouldn't accept them back.

See what tomorrow brings.

I’m sure your still covered under statuary rights, call of on up they will confirm this for you.


Sent from my iPhone using Tapatalk
Thats what i thought as its not as advertised.


Ofcom I mean

You have nothing to lose mate best of luck.


Sent from my iPhone using Tapatalk
Title: Re: Demon-tweeks trouble
Post by: pudding on February 09, 2018, 04:50:00 pm
I thought Tweeks had got their act together a long time ago, but it would appear more work is required.

I have never seen a set of wheels sold with gaping holes in the middle.  What a load of tripe.

Title: Re: Demon-tweeks trouble
Post by: Shoduchi on February 09, 2018, 05:00:53 pm
I guess I was lucky that my 4 TD Pro Race 1.2 had the 4 wheel caps. I've melted 2 of them in a track day, though. :signLOL:
Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 11, 2018, 09:58:00 am
I guess I was lucky that my 4 TD Pro Race 1.2 had the 4 wheel caps. I've melted 2 of them in a track day, though. :signLOL:
least you got some fun out of them.
Title: Re: Demon-tweeks trouble
Post by: garrardrj on February 12, 2018, 06:40:47 pm
Ordered one new wheel for my sons car , they sent 4 !
Title: Re: Demon-tweeks trouble
Post by: Shoduchi on February 12, 2018, 08:44:30 pm
Ordered one new wheel for my sons car , they sent 4 !

Free wheels x3!  :jumpmove:
Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 12, 2018, 10:14:11 pm
Ordered one new wheel for my sons car , they sent 4 !
Haha bargain. Hopefully they send me some free wheels with these centre caps.
Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 12, 2018, 10:16:05 pm
So finally got a manager on the phone.

Apparently they were out of stock hence the just sending me any centre caps they had sitting about.

Apparently they're sending them this week. And also contacting me with a gesture of goodwill.

Maybe free alloys
Title: Re: Demon-tweeks trouble
Post by: Dogma on February 12, 2018, 11:38:24 pm
Top job , glad it was a good out come. .


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Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 13, 2018, 01:47:01 pm
Top job , glad it was a good out come. .


Sent from my iPhone using Tapatalk
Cheers mate. They arrived in the post today.
Title: Re: Demon-tweeks trouble
Post by: Dogma on February 13, 2018, 01:47:51 pm
Top job , glad it was a good out come. .


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Cheers mate. They arrived in the post today.


Happy dayz


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Title: Re: Demon-tweeks trouble
Post by: howie1987 on February 17, 2018, 11:40:38 pm
Demon-tweeks gave me a call yesterday and gave me £50 back for the hassle.

Also orderd nice vw center caps

Least they sorted in the end.
Title: Re: Demon-tweeks trouble
Post by: Dogma on February 18, 2018, 04:59:29 pm
Demon-tweeks gave me a call yesterday and gave me £50 back for the hassle.

Also orderd nice vw center caps

Least they sorted in the end.

Nice result and kudos to them for stepping up.


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