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Couriers & Claims

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Kam88:

--- Quote from: Shoy1980 on September 30, 2015, 07:26:07 pm ---Why would the company next door sign for the parcel instead of telling the courier he'd come to the wrong place? Also why would they sign for a package that was damaged especially if it didn't belong to them?

--- End quote ---

I get this problem at my work all the time COURIERS get out of everything amount of parcels that never turn up to my work is incredible with peoples names that never worked for me in my life. Also had lots of courier drivers signing for parcels them selves and not delivering it. They have crazy targets to reach and under serious pressure from their companies so they do everything they can to make everyone happy.

Good luck trying to get £1050 from them i personally think you will be the luckies person in world if they pay full amount  :signLOL:

Sorry to hear that mate

doylebros:
Few interesting comments in this thread http://www.consumeractiongroup.co.uk/forum/showthread.php?149750-Couriers-and-damaged-items

th3_f15t:
Well this is the thing, I have many photos and a statement from the owner of the exhaust company in question (trust me, no-one on here would question their reputation) showing the damage and saying that no one at the right place took the delivery. I've contacted citizens advice buearu regarding this so will wait to see what they say.

I kind of feel that given enough pressure and possible small claims court, I can prove that they damaged my goods and didn't take proper care or meet the basic requirements and thus owe me a full pay out. I'd rather be patient and win than accept a low pay out and just have to be out of pocket.

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