All Things Mk5 > Performance Modifications
VWR Intake disappointing
Dave J:
--- Quote from: Pudding on October 06, 2018, 03:10:05 pm ---Sorry guys, I'm afraid we need to suffer Racingline/ITGs indifference for a bit longer.
I'm trying to remain optimistic, but I'm struggling now. As Dan said, 6 months to make some small changes is way over the top. The last update I got from Matt was yesterday, to tell me the delay is with ITG and he's going to chase them up. I'm not holding my breath. The Christmas wind down will start soon, so nothing will happen this year.
I note Awesome are still punting the old kit out at £438 (KO4 engine), and I also note Racingline have added big piles of manure to their marketing spiel. 'Simply the best' :grin:
It's sh*tty business ethics imo. The kit should be pulled from the shelves until it's sorted, but as it hasn't been, it shows what kind of company they are. Chasing race team contracts and profit first, customers second. I know that is pretty standard practice in greedy capitalist nations, but wouldn't it be nice, just for once, to have a company on the side of the customer? It certainly started that way with the initial meeting, but we got kicked into the long grass unfortunately.
--- End quote ---
If it is indeed either indifference, & a Christmas wind down at the start of October? Says it all really. Sounds like two companies making way too much margin on new platform / motorsport stuff to care about rectifying an item that's not fit for purpose on an older platform road car. Many of us might be in a position to choose to upgrade to a MK7 & mods in future (or even right now), but this whole debacle just leaves a sour taste & disappointment.
From the faults found in running the product, and now to the poor speed in resolution to a forum of enthusiasts, this is absolutely a company I would never choose to buy from again through principle.
Can you prove me wrong with any resolution Racingline?
csrigo:
Disappointing this...but not shocking. They know the mk5 market has dwindled and the amount of golf R's and new mk7 gti's on the road make this market negligible to them probably. Its more the fact they know its garbage, has an insanely high chance to cause catostrophic damage and wont rectify it...and yet ALSO they wont pull it from the shops. Dish out some rubbish about sorting it and hoping people will forget about it..yet another reason to not pay money to this company. As above I will not buy any of their products again and i will be actively putting everyone I know in the Vag scene off them.
Anyone on other forums should do the same.
welikeaps:
I don't wish to sound pessimistic but racingline will not resolve this at all. They have a very poor attitude when it come to after sales service. I've been asked to contact 3 different members of staff there and none of them have followed up my inquiry despite their initial polite responses of 'we'll look into it for you and contact you back'.
Shoduchi:
Reality speaks for itself. I'm also disappointed and I'm not believing that the corrections are going ahead. :sad1:
colesey:
You guys should make your feelings known via their twitter account, that usually gets a response from businesses.
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