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Someone crashed into my car - Insurance advice
pudding:
Esure. What a surprise. Bunch of useless bandits.
First step is to read the small print in your policy docs and find out where you stand legally. It might also be worth posting your experience on Moneysupermarket forums as there are usually impartial lawyers, insurance and other industry experts on there who can help.
The fact they have offered you more is the smoking gun they tried to fck you over in the first place, so no, don't accept the 2nd offer just yet. Tell them you are seeking legal advice and will come back to them soon.
As Jason and Shaun said, it's just the hoops you have to jump through in this corrupt system. And tell the hire car company to do one as well. What the F is to do with them? Corrupt, corrupt and more corrupt.
Black9:
--- Quote from: Pudding on August 18, 2017, 10:45:30 am ---Esure. What a surprise. Bunch of useless bandits.
First step is to read the small print in your policy docs and find out where you stand legally. It might also be worth posting your experience on Moneysupermarket forums as there are usually impartial lawyers, insurance and other industry experts on there who can help.
The fact they have offered you more is the smoking gun they tried to fck you over in the first place, so no, don't accept the 2nd offer just yet. Tell them you are seeking legal advice and will come back to them soon.
As Jason and Shaun said, it's just the hoops you have to jump through in this corrupt system. And tell the hire car company to do one as well. What the F is to do with them? Corrupt, corrupt and more corrupt.
--- End quote ---
Appreciate the advice. I'll look into this. Can't believe they want 35% of the value to buy the vehicle back even though it's scrap to them.
Unfortunately I can't find my documents and I suspect they were only available through the online portal on their website. Weirdly whenever I try to login in my email is unrecognised..
On a side note, if I don't buy the vehicle back am I entitied to remove items from the car such as navigation etc??
Thanks again
Black9:
Also in regards to my excess. Nothing has been mentioned by the insurance company who is at fault and yet they have taken my £250 excess. Is this normal procedure?
Dave J:
Sorry to hear of your accident - these companies are such pains to deal with...
Just one thing to try and help you or any others in the same position of having a car written off...
Have you got a private reg on your car? I nearly lost mine when my old mkiv was written off. I initially didn't realise I had to tell the insurance co I wanted to keep the plate, so car was on the way to the salvage yard after I accepted the valuation offer. As I was not at fault and it was the other drivers insurance company I was dealing with, I had to get them to write me a letter to state they had no interest in the reg. I then could get the DVLA to transfer the original plate back to the car, put my private reg on retention, and then the car could be scrapped and I could declare I was no longer the registered keeper.
Best of luck to you!
Black9:
No private reg :happy2:
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