General > Detailing
Little bit MIFFED! with my first order...
Moschops:
--- Quote from: ollie288 on April 03, 2010, 03:34:11 pm ---
--- Quote from: Moschops on April 03, 2010, 03:22:00 pm ---
Ollie, if you'd been waiting since February why have you not chased it direct with AP instead of adding more to the fire on this thread. :wink:
--- End quote ---
Errmmm I forgot and to be honest I cant be bothered too. I sent emails asking and never received a reply. Why should I not tell people about the poor service I have received? People have said they have received excellent service and told you, I didnt and I have told you. Is this a problem?
--- End quote ---
No it's not a problem as everyone is entitled to there own opinion you have expressed yours and I have and others have expressed ours... :pomppomp:
Moschops:
--- Quote from: ollie288 on April 03, 2010, 03:36:31 pm ---Ohh and to add I have had things from there before and they have been good. :happy2:
--- End quote ---
There you go then...not all bad... :happy2:
VWellsy:
Hey, i'm sure that Jim and Taryn are spot on people, and that 95% of the customers are 100% satisfied with the service they have received. I reckon no one can keep everyone happy all of the time. :innocent:
I just wanted to make the point that I tailored my order to get my delivery in time for Easter, and it's just typical of my luck (sod's law I believe) that my best efforts to get what I wanted were still messed up!!
Perhaps they could have contacted me (as they have my contact number and mail address) to offer an alternative so the order could have been processed on time. Then the ball is back in my court to either accept it or change it.
I'm a very reasonable person so i'll just put it down to one of those things, but when your looking forward to something - and it doesn't happen through no fault of your own then you get a bit miffed!
And i'm sure I'll still use them in the future, if they are happy to keep me as a customer. :laugh:
BenR:
Youre not the only one who received poor service from them, i did too, i bought same thing foam and lance didn't arrive when they said, sent them numerous emails and they never replied, eventually i found phone number for them and had to ring to eventually get some answers!!
Definately wouldn't use them again though
Moschops:
--- Quote from: VWellsy on April 03, 2010, 05:10:47 pm ---Hey, i'm sure that Jim and Taryn are spot on people, and that 95% of the customers are 100% satisfied with the service they have received. I reckon no one can keep everyone happy all of the time. :innocent:
I just wanted to make the point that I tailored my order to get my delivery in time for Easter, and it's just typical of my luck (sod's law I believe) that my best efforts to get what I wanted were still messed up!!
Perhaps they could have contacted me (as they have my contact number and mail address) to offer an alternative so the order could have been processed on time. Then the ball is back in my court to either accept it or change it.
I'm a very reasonable person so i'll just put it down to one of those things, but when your looking forward to something - and it doesn't happen through no fault of your own then you get a bit miffed!
And i'm sure I'll still use them in the future,Good Man if they are happy to keep me as a customer. :laugh: I'm sure there is a simple reason Wellsy, give them a call I'm sure they'll be more than happy to explain and to keep you on board... :happy2:
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