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Getting VW parts shouldn't be this difficult!!

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pudding:

--- Quote from: doylebros on January 12, 2023, 05:58:32 pm ---The next part of the rub will be how much of the item you’ll need to buy, instead of the component part  - meaning you want a door part you have to buy a whole door instead of a latch or trim piece etc crazy days ahead.

--- End quote ---

Yeah that will definitely come, although its partly here already with engine, wiring harness and module diagnosis. They just replace the whole thing instead of repairing it, which is incredibly wasteful and irresponsible in terms of landfill and right to repair  :stupid:

Although weirdly, the Germans won't sell you a complete seat, only parts of it. The one thing in any car interior that wears out significantly and causes discomfort......nope.....you can't have a new one sir.  You have to rebuild your existing one at huge expense :stupid:

pudding:

--- Quote from: shail on January 13, 2023, 08:36:32 am ---I once went into Audi to buy a part for my Golf, which nearly melted the brain of the guy I was dealing with, he kept asking if I was sure I wanted a Audi part!

--- End quote ---

Classic case of customers knowing more than the dealer  :grin:

I actually had one Audi dealer refuse to sell me a set of red coils because "They're not for a VW engine"  :stupid:

Rado16v:
Spot on the lot of you.

In the good old days, the parts department would have it's own entrance round the back, there would be a queue to speak to the man in the hole in the window. You'll speak to him, he'll check his computer and then go round the back and pick it up from one of the many racks upon racks of stock. Then you ask for a discount and he'll normally oblige with 10%. Now the parts department is reduced to a desk with a pen.

And you're right, there will be no customers but they're all busy entering details of the next PCP contract they've got someone to sign, kerrr-chink.

My favourite one... the charge for diagnostis. You mean plug it into a computer and press enter?

And manufactures are all hell bent on putting everything on a touchscreen, I can't think of anything more dangerous. Having to take your eye off the road to turn the demister on. You know where you are with a knob. I can see relatively new cars (less than 10 years in my definition) in the near future being written off as these screens develop faults and everything stops working. Think mobile phones, throwaway tech.

I have a friend who had a very high spec BMW 340i. It had a little frontend shunt, no airbags deployed but it was written off as it had these all singing and dancing headlights. I think each was £2k!

I must be getting old.

Jons1001:
Feel your pain.  I rang 5 dealers this week to try and get a price for a DSG service. 3 Didn't even answer the phone?! One said they would call back and never did and another did give me a quote (£315 which i thought was a bit pricey).

Saying that the 3 specialists i rang weren't much better, one no answer, another said they would call back but didn't and the third did give me a price of £270. 

bobby_fodge:
I agree with everything being said here.

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