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Apple coughs to iPhone 3G IOS 4 upgrade problems

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vRStu:
By Bill Ray
Posted in Mobile, 29th July 2010 14:12 GMT


iPhone 3G users who've upgraded to iOS 4 are discovering that the roaming switch isn't working any more, for those on O2's network at least.
Apple's new OS isn't running as smoothly as intended; users report the upgrade causes slow-downs and freezes, not to mention draining the battery and running up unexpected roaming bills, all of which should be keeping the Cupertino engineers busy for a while.

Apple confirmed, to the Wall Street Journal [1], that it is investigating reports that some users upgrading their older iPhones to iOS 4 have seen the life sucked from the beloved handsets as the new OS increases the energy drain while slowing down the interface.

Meanwhile several Reg readers have been in touch to report that their upgraded handsets have run up considerable bills while travelling, despite the fact that data connections when roaming were switched firmly off.
All the complaints we've heard, and seen posted on the Apple support forums [2], are from O2 customers, and the operator told us that it's aware of the problem and is investigating the issue in conjunction with Apple.
Whether the problem is restricted to O2's users, or if it's just because there are more iPhone users on the O2 network (or even down to O2 having more customers in the jet set) we've not been able to establish, but if you've upgraded to iOS 4 then take care when travelling abroad.

Luckily, for all its faults, the new OS does include a function to switch off cellular data manually, rather than relying on the phone to detect when it's on a foreign network, which deals with that problem. Still, if your handset is overheating, freezing or just generally running slowly then you'll have to wait for Apple to investigate.

Original URL: http://www.theregister.co.uk/2010/07/29/ios4_roaming/
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vRS Carl:
Oops.

They aint having much luck with the iPhone 4 and iOS4 either are they

AlanD:
Ive just sent my iPhone off to repair because of all these problems plus I kept losing network and getting text messages 4 hours late, not being able to make calls or receive them. I should hear back from them soon. If I get the phone back and its still playing up they will send a new one. Lets hope the new one doesn't come with iOS4 on it already.

This winds me up no end !  :mad:

How much money have Apple made out of these phones yet appear to be incapable of creating the most important function of the phone, the OS. They appear to have this "oh lets f*ck over the ones that have old versions and keep the new ones happy" . . . wankers.

vRStu:
That might be a little harsh Alan  :evilgrin:

I think the problem is that unusually for Apple it may have not been fully tested before release.  You could easily liken it to many other products which are released in haste and then soon after are updated.  It's also made worse by the fact that Apple are in the limelight for the iPhone 4 signal issue.

I think Apple Care is worthwhile in these sort of situations as they have excellent support etc.  I have it on my MacBook Pro and Mac Mini already and will be buying it for my iPhone 4 (My current 3G was secondhand and out of warranty when I got it so I couldn't buy it).  You can buy Apple Care much more cheaply on eBay from US sellers.

AlanD:
Possibly harsh but taken from my point of view its been a complete pain the ass ! I've had to deal with sh*t signal and problems ever since OS4. I tried to ride it out but just couldn't take it any more. Its now cost me £30 excess plus £5 postage to try and get it sorted all because of their poxy new OS which offers little to no benefit to the 3G users as 99% of the new features don't work on it. Just winds me up is all.

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