All Things Mk5 > Mk5 General Area

1st Service at stealer

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spikeydoo:
Cars booked in for the first service at my local stealer, it's got one of those service plans, done about 4k in the first year & from what I have been reading I'm a little concerned ....couple of questions:

Is it unreasonable to ask the service manager to inspect the car before I hand over the keys & before they hand them back to me? & I was going to kindly ask that they refrain from washing the car.

Is there anything else I should do?  Am I being a little bit fussy/funny?? :grin:

mixit:
You're not being unreasonable at all mate. I had a major service just last week and insisted they didn't wash my car.
I also asked the service guy to come outside and look round my alloys and paintwork too. I have some small scuffs and wanted to be sure he knew if there were anymore after the service then they'd be to blame.

Might also be a good idea to make a note of your mileage and MPG figure in the MFA. If they take it out and thrash it, you'll know if its showing 17mpg.

If you have any potential warranty queries ( no matter how small ) make sure you mention them and get written proof if anything is rectified. Also ask about any recalls that your car may have missed.

Upon collection, ensure they haven't left the 1litre oil bottle rolling around in your boot together with any excess screenwash.
Check your drivers seat for any greasy marks together with your steering wheel and handbrake.  :happy2:

cossy:
You sound like me!

I booked in the 1st service said they may hoover it but dont wash it!.

And yes get the service manager to walk round your car before you hand it over!

Mine was £165 with longlife oil, but you dont need to worry about that as its on a service plan :happy2:

mixit:
Mine came to £350 for a major service ( 30k ), a brake fluid change and an oil and filter change for the DSG box.  :surprised:
They originally wanted to charge me £170 for the privelage of changing the DSG oil.  :mad: Needless to say, I negotiated.

Is it just me or does the brake fluid really need changing after 30k ? I tend to think that modern synthetic stuff must resist breaking down far better than the old mineral stuff? Is it just another main agent scam?

cossy:

--- Quote from: mixit on April 03, 2009, 02:17:47 pm ---Mine came to £350 for a major service ( 30k ), a brake fluid change and an oil and filter change for the DSG box.  :surprised:
They originally wanted to charge me £170 for the privelage of changing the DSG oil.  :mad: Needless to say, I negotiated.

Is it just me or does the brake fluid really need changing after 30k ? I tend to think that modern synthetic stuff must resist breaking down far better than the old mineral stuff? Is it just another main agent scam?

--- End quote ---

I thought that after my old diesel Jetta required a brake fluid change @ 2 years old!

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