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not happy- need advice!

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matsu:
hey guys
GF had two yes two punctures in both rear tyres on her mondeao est and had them fixed at budget place. he cuked one of the ST alloys on them scarred it badly. where do i stand on this.
am more than slightly pis#ed at this
need some advice b4 i go round there with a set o nunchuks :innocent:

matsu

celica:
i know someone else who had their wheels scratched during tyre change or service etc.

he spoke to the manager and he gave them a contact for a mobile repair guy and they picked up the tab

stealthwolf:
Did you get them to check the alloys before giving them the car?
Did you inspect the alloys before they handed the keys back?

If not, your case is weaker. If you can prove the marks were made by the tyre peeps, you'll be okay. It's a case of "could this have happened whilst repairing a puncture/replacing a tyre?".

Go down and see what they say.

The wheel man:
If you want to send pics of the marks i can give my " 3rd party visual inspection " its usually blindingly obvoius what damage a tyre fitter can cause and what is kerb damage.  Working with wheels, i get to see lots of damaged alloys and have myself damaged alloys on a tyre machine.  they will also know if they have damaged a wheel........ PM if you need any advise  :happy2:

Ben

VC:

--- Quote from: The wheel man on April 13, 2009, 07:13:51 pm ---If you want to send pics of the marks i can give my " 3rd party visual inspection " its usually blindingly obvoius what damage a tyre fitter can cause and what is kerb damage.  Working with wheels, i get to see lots of damaged alloys and have myself damaged alloys on a tyre machine.  they will also know if they have damaged a wheel........ PM if you need any advise  :happy2:

Ben

--- End quote ---

^^^ sounds like the answer you need  8)

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