All Things Mk5 > Mk5 General Area

Edition 30 - what first ?

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RedRobin:

--- Quote from: SteveP on July 12, 2009, 11:34:41 am ---
Also my comment you have quoted is purely saying that there is more of a market out there than just Milltek.


--- End quote ---

....And that is the only way in which I interpreted your comment :smiley:


--- Quote from: SteveP on July 12, 2009, 11:34:41 am ---
The quality of their product is OK and generally I have been happy with the system, there are some things I personally have grown to dislike and this was the reason for attempting to contact them.


--- End quote ---

....Thanks for expanding on that and hence clarifying your views :smiley:


--- Quote from: SteveP on July 12, 2009, 11:34:41 am ---
Robin, I do believe you are trying to defend Milltek by questioning the way I have tried to contact them and to a degree suggesting it's my issue for not chasing them down at shows etc but as we always tend to say here ETTO.


--- End quote ---

....It's no secret that I enjoy a very close relationship with Milltek and that I am consequently in a position to sometimes help members of this forum to solve problems.

Please understand that that ^ is my underlying intention - Nothing more and nothing less - I get a little tired of being accused of constantly defending Milltek (and other companies), especially by yourself and Top Cat, regardless of the circumstances. It's a pity IF you can't see that as a result of my position I try all I can to help this community in this respect.

Golfster S:
Get the Milltek first, I have the Non Res + Superchips map on my ED30, totally transforms the car. I think I'm going to swap to a Resonated centre pipe in the next few weeks, Non Res is just a tad tiresome, on longer journeys.
Then I plan Stage 2, APR HPFP, S3 Intercooler etc etc etc......

Should have my OEM Big Brake kit on soon, with a few other goodies .......... :happy2:

Rich.

Peskarik:

--- Quote from: SO8 on July 11, 2009, 11:13:28 pm ---I have an Edition 30 DSG .... with 'older' Superchips Bluefin remap .... and it will be FWIW with a Pipercross panel filter when I get round to fitting it ! 

Which do I do first - Milltek resonated TBE .... or an APR (or similar) intercooler ???

I am torn - one gives more power, the other is probably better for the engine ....



--- End quote ---

exhaust!

Top Cat:

--- Quote from: RedRobin on July 12, 2009, 11:56:19 am --- I get a little tired of being accused of constantly defending Milltek (and other companies), especially by yourself and Top Cat, regardless of the circumstances. It's a pity IF you can't see that as a result of my position I try all I can to help this community in this respect.

--- End quote ---

But Robin you become a fanboy of certain companies and then defend them to the death only stopping short of getting there tattoo on your back, often when there is no justification. You get free products from Milltek, this alone makes your defending them lose all its integrity, whether you have a valid case or not.
Every time some one posts a slight complaint about them you start your spiel which i guess would infuriate the person with the problem.
Whether you can contact them for Steve or not, this does not detract from their poor customer service in this case.
So whatever you contrive to defend them the fact is they have not bothered to reply to him.  :smiley:

illyun:
I'm not surprised by the Milltek comments, but then Peskarik made the point that he was ready to buy a VWR engine mount but did not get a reply to his e-mails.  In some cases its just a lack of customer service focus as some tuners/vendors may still be in the dark ages with regards to the internet - the situation may have been addressed by picking up the phone and calling.  In VWRs case, I have had direct experience with them and I found them to be excellent and again Milltek might fall into the same category... excellent product, limited customer service channels as they don't reply to e-mails.  Its a shame that companies with otherwise excellent products and reputations get tarnished because they don't monitor their e-mail traffic. 

Of course, there are other companies who couldn't give a rats arse once they have sold their product and a recent case I highlighted comes to mind.  :fighting:

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