All Things Mk5 > Performance Modifications

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PDT:
Hi Kev,

Have checked again and no emails from you have been received since you visited us, please re-send it if you would like us to reply. If you could also let us know what more you would like us to do then please do so. If you still want your full stock file flashed to your ECU for diagnostic purposes then I can arrange for somebody local to do this free of charge if required. As for undertray screws, any that were removed were replaced and were certainly not left here.

As for refunding you, its unfair for you to have your car tuned and then complain about not getting a refund 3 months later, we offer a 30 day money back guarantee and it was 92 days before you contacted us about a noise that you had noticed. As we have already shown, we will help you as much as possible to get to the bottom of your problem, but unless the car is here, that cant happen.

There is a mindset in this country (that our dealers in other countries don't ever see) where if your car gets tuned, every fault that you ever experience will be the fault of the 'map' and if its not fixed immediately, for free then a refund is expected.

PDT:
Battery reset clears certain emissions 'learned' data, it also cycles (opens and closes) various emissions components. Electronically controlled components will cycle upon ignition (throttle body etc), vacuum operated components will cycle upon engine start, this is why some cars will stall after the first start you do after a battery reset, its the engine opening and closing things like EGR/swirl flaps etc...

look in vagcom at the readiness blocks and also check for fault codes.

PDT:
If you need any help in the future just ask, I advise everyone to ring for tech support rather than email. Mark monitors emails but only when he gets a chance between jobs and then its passed on to me and I usually look at them in the evening as im busy with ECU's and software all day.

GTI-Ross:
So if car is back to standard and no boost leak or knocking noise....are you confirming it was the map?

Janner_Sy:
YOu have to bear in mind a remap will highlight an issue that is there even if the stock map doesnt.  It doesn't mean that its necessarily the map.

Case in point is diverter valves on the 2.0TFSI.  How many people have blamed the map when it was purely a boost leak?

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