All Things Mk5 > Mk5 General Area
Car back from bodyshop, not happy
nick-barnes07:
the paper you sign is usually the paper to say your happy with it, i signed some paper work once and then took the car back and complained as i found niggles with it, when i went back they said that i had signed the paperwork to say i was happy with it and that the insurance had closed the claim as the paper work was signed, ring the guys insurance up and tell them your not happy, the car wasnt like it before so it shouldn't be like it now!!!
Deako:
The paperwork is just for receipt of the car. It certainly didnt stop me complaining about the work. Just dont complain to the company, go direct to your insurance company who will deal with them directly and get all funds back from the 3rd parties insurer.
I signed the paperwork on my last car that had been crashed into. Called the insurance company straight up after i found all the faults and put in an official complaint.
The car was repaired for a 2nd time to a much higher standard.
cuprak1:
mate, as i said in my text and what peeps are sayin here, u need to get onto the original people who called you about fixing it (his insurance) tell them asap ur not happy.
I dont know why they have not painted it all and done a no expense spare job, after all the garage wont pay a penny, they will make money from it! insurance covers all costs.. thats why seat loved me when i had a smash, brand new everyting!
IF you dont get anywhere then get the heavies down there.
NO excuse for 11 miles, ask them to explain and claim back petrol money! reall y b awkward and get it done right, after all, YOU are the victim here mate, its not like u are making a claim either
CarrG:
Gutted for you mate. Just get back on to them, should be an easy fix.
maxwell:
Had problems with insurance/bodyshops in the past.
Got my car back after two weeks and the lights wouldnt work, they sent someone out who popped the bonnet and realised they had forgot to put some bits back in the engine bay :/ some brackets or something.
The car had to be towed away and fixed again, it came back with two big scratches down the side, so i had to drive to the bodyshop( 30 mins away) they fixed it and gave me money to cover the petrol.... and the car still wasnt 100% as the exhaust was catching on the bumper and flaking the paint!
So i chose a local insurance approved bodyshop and they sorted it straight away
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