Make a donation

Author Topic: Alan Day City - Bad Service  (Read 3625 times)

Offline ideaboy

  • Taking part
  • ***
  • Thank You
  • -Given: 1
  • -Receive: 0
  • Posts: 46
    • Email
Alan Day City - Bad Service
« on: March 16, 2014, 11:03:08 am »
Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.



Offline SRC

  • Always Involved
  • ****
  • Thank You
  • -Given: 21
  • -Receive: 27
  • Posts: 376
Re: Alan Day City - Bad Service
« Reply #1 on: March 16, 2014, 06:05:33 pm »
Let us know how you get on.  It's possible to be impressed by a company's efforts to please a dissatisfied customer.


Shadow blue DSG 5 door with leather, sunroof, 18" Monzas, MFSW. 
Full list of mods:  Seat inserts and a VW bottle opener.  Each worth 20bhp.

Offline mvb12

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 15
  • -Receive: 64
  • Posts: 1539
  • VCDS - Adaptations * Coding * Diagnostics PM Me
    • Email
Re: Alan Day City - Bad Service
« Reply #2 on: March 21, 2014, 12:22:34 pm »
Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.




Is this the one on southwark Bridge?

TBH, they have no clue I wouldn't advise going back.

My mates good friends with the parts manager and even he don't have a clue.  :laugh:
VCDS HEX NET / VCP / ODIS - COVERING LONDON AND MIDLANDS
VCDS - Adaptations * Coding * Diagnostics PM Me
Canbus Gateway - Supply and fit (Stop battery drain issues)

Offline ideaboy

  • Taking part
  • ***
  • Thank You
  • -Given: 1
  • -Receive: 0
  • Posts: 46
    • Email
Re: Alan Day City - Bad Service
« Reply #3 on: March 22, 2014, 09:02:59 am »
It's the new one off the highway, you should see the bad reviews it's received, so many if you google it.