MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: Sean_ED30 on May 10, 2022, 03:10:11 pm

Title: Body shop issues.
Post by: Sean_ED30 on May 10, 2022, 03:10:11 pm
Hey guys. I am after some opinions on a bit of paintwork I have recently had done.

The car was booked in to have the rear arches treated for rust and then resprayed. The corrosion wasn’t too bad compared to some. It has been caused by previous owners of the car running spacers which made the tyre rub the inner lip of the arch and then the rust has worked its way around the edge and bubbled the paint.

I got the car back last week and after having a closer look I’ve noticed the Bodyshop haven’t treated and sprayed the inner lip of the arch. I’m not an expert but surely this will just allow the rust to creep back in over time and eventually lift the paint ?

Any feedback is welcome and then I’ll decide whether to chase the Bodyshop about this and have it re done.

Thanks. 

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Title: Re: Body shop issues.
Post by: Clarkj93 on May 10, 2022, 03:18:22 pm
I would say depends how much you paid. if it was the type of near oem quality body shops that charge huge rates or a back street 1 man band who will do almost anything for 100 quid. If the latter I would probably just get some red hammerite or alternative rust converter/protection as it is hidden away from anyone to see. If the former I would definitely think about asking them to finish it off, could have just had an off day, how many times have we all finished a job with a few bolts leftover, easily done when your in the middle of a job.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 10, 2022, 03:27:41 pm
I would say depends how much you paid. if it was the type of near oem quality body shops that charge huge rates or a back street 1 man band who will do almost anything for 100 quid. If the latter I would probably just get some red hammerite or alternative rust converter/protection as it is hidden away from anyone to see. If the former I would definitely think about asking them to finish it off, could have just had an off day, how many times have we all finished a job with a few bolts leftover, easily done when your in the middle of a job.

Thanks for the Reply.

£2600 all in as I had a fair bit of work done to fix the usual corrosion and lacquer peel issues. I specifically went to this shop as they advertised themselves as a higher end bodyshop and not the usual backstreet place. There are a couple of issues which I turned a blind eye to but if the corrosion comes back in 12 month or so then It will have been a waste of time.

Thanks.
Title: Re: Body shop issues.
Post by: Clarkj93 on May 10, 2022, 03:32:51 pm
Holy Moly! That's full respray kind of money! Least it was when I last checked a few years ago. I'd definitely get on to them. I hope for that price you've covered everything at least, things on my list last time I was under the car are surface rust appearing on the underside of the body particularly around the subframes and wheel well.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 10, 2022, 03:38:49 pm
LOL! I was quoted £4000 by one place ! Depends where you go I guess but I didn’t want a cheap job so I’m upset I put trust into a supposedly good company and the quality is lacking. This is what I had done.

Rear wing , door and front wing both sides.
front bumper
Door mouldings.
Side skirts
Rear spoiler

It’s a very clean car compared to most where corrosion is concerned, mainly surface rust. As you say the rear subframe is the worst part.


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Title: Re: Body shop issues.
Post by: Clarkj93 on May 10, 2022, 04:00:24 pm
Yeah ouch! I've always found that classic car mechanics usually know a well priced and very good body painter, they're also used to dealing with and repairing rusty old cars so not just about spraying bumpers to look good on a forecourt.
Title: Re: Body shop issues.
Post by: breeze on May 10, 2022, 04:02:18 pm
I would say depends how much you paid. if it was the type of near oem quality body shops that charge huge rates or a back street 1 man band who will do almost anything for 100 quid. If the latter I would probably just get some red hammerite or alternative rust converter/protection as it is hidden away from anyone to see. If the former I would definitely think about asking them to finish it off, could have just had an off day, how many times have we all finished a job with a few bolts leftover, easily done when your in the middle of a job.

Funnily enough I was about to type almost exactly the same thing. How much did you pay followed by red Hammerite…
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 10, 2022, 04:02:27 pm
This place is supposed to be that type of garage , does a lot of old campers and beetles etc. i guess i caught them on a bad week.

Just spoke to the garage and it’s going back this week so hopefully it will be put right.


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Title: Re: Body shop issues.
Post by: Clarkj93 on May 10, 2022, 04:03:41 pm
This place is supposed to be that type of garage , does a lot of old campers and beetles etc. i guess i caught them on a bad week.

Just spoke to the garage and it’s going back this week so hopefully it will be put right.


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Hope you get it sorted :happy2:
Title: Re: Body shop issues.
Post by: GilesWoodward59 on May 10, 2022, 05:25:47 pm
I’ve found body shops to be really variable. The last one I used was on recommendation of a local classic Porsche specialist however the end result was terrible - I asked the shop to weld up a battery tray (which they did) but in doing so they left a load of metal swarf in the engine bay which then rusted and marked the otherwise good paint. If they’d taken the time to mask the area properly it would have avoided the entire problem. Anyway, my point is you can get really mixed results (recommendations or otherwise) and I think it’s often down to how many jobs they are trying to cram into any given day.

Hope you get it sorted.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 10, 2022, 07:25:41 pm
I’ve found body shops to be really variable. The last one I used was on recommendation of a local classic Porsche specialist however the end result was terrible - I asked the shop to weld up a battery tray (which they did) but in doing so they left a load of metal swarf in the engine bay which then rusted and marked the otherwise good paint. If they’d taken the time to mask the area properly it would have avoided the entire problem. Anyway, my point is you can get really mixed results (recommendations or otherwise) and I think it’s often down to how many jobs they are trying to cram into any given day.

Hope you get it sorted.

Thanks guys. Yes this seems to be true. I was apprehensive about getting this work done and took a good few months researching the local garages. The best rated was well out of my budget and this place seemed to be next best option. It’s hard finding good garages that you can trust to do the work properly.
Title: Re: Body shop issues.
Post by: Andy on May 10, 2022, 08:31:38 pm
it should of had a stopper  to stop the rust on their also
Title: Re: Body shop issues.
Post by: ald1717 on May 10, 2022, 08:56:47 pm
I would say depends how much you paid. if it was the type of near oem quality body shops that charge huge rates or a back street 1 man band who will do almost anything for 100 quid. If the latter I would probably just get some red hammerite or alternative rust converter/protection as it is hidden away from anyone to see. If the former I would definitely think about asking them to finish it off, could have just had an off day, how many times have we all finished a job with a few bolts leftover, easily done when your in the middle of a job.
ripped off as far as i can see if i paid that kind off doe and got a car back looking like that i wouldnt be paying for it until it was done right...   

Thanks for the Reply.

£2600 all in as I had a fair bit of work done to fix the usual corrosion and lacquer peel issues. I specifically went to this shop as they advertised themselves as a higher end bodyshop and not the usual backstreet place. There are a couple of issues which I turned a blind eye to but if the corrosion comes back in 12 month or so then It will have been a waste of time.

Thanks.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 11, 2022, 08:33:49 am
I would say depends how much you paid. if it was the type of near oem quality body shops that charge huge rates or a back street 1 man band who will do almost anything for 100 quid. If the latter I would probably just get some red hammerite or alternative rust converter/protection as it is hidden away from anyone to see. If the former I would definitely think about asking them to finish it off, could have just had an off day, how many times have we all finished a job with a few bolts leftover, easily done when your in the middle of a job.
ripped off as far as i can see if i paid that kind off doe and got a car back looking like that i wouldnt be paying for it until it was done right...   

Thanks for the Reply.

£2600 all in as I had a fair bit of work done to fix the usual corrosion and lacquer peel issues. I specifically went to this shop as they advertised themselves as a higher end bodyshop and not the usual backstreet place. There are a couple of issues which I turned a blind eye to but if the corrosion comes back in 12 month or so then It will have been a waste of time.

Thanks.
I’m struggling to disagree with you to be honest. There’s a few things bothering me and as you say I’ve paid a fair chunk and the quality isn’t there. I think I’m going to give it a good clean today and see what else is wrong and either ask for it to be re done or get a partial refund and go elsewhere.


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Title: Re: Body shop issues.
Post by: ald1717 on May 11, 2022, 09:15:34 am
if they wont fix the problems take pictures and list them on their website for others
Title: Re: Body shop issues.
Post by: pudding on May 11, 2022, 09:44:44 am
£2600 and they can't even stick the sill cover back on properly.  Look at that humungous gap  :doh:

There is a very specific technique for getting that back on flush, and only 3M tape should be used.

I would definitely be taking it back for remedial work for that kind of money.

I am getting sick of seeing people getting ripped off with incompetent workmanship. It's an epidemic at the moment.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 11, 2022, 10:04:06 am
£2600 and they can't even stick the sill cover back on properly.  Look at that humungous gap  :doh:

There is a very specific technique for getting that back on flush, and only 3M tape should be used.

I would definitely be taking it back for remedial work for that kind of money.

I am getting sick of seeing people getting ripped off with incompetent workmanship. It's an epidemic at the moment.

Well spotted Pudding , one of my other gripes about the job. The garage believe they are too bent to fit back on properly…
Title: Re: Body shop issues.
Post by: pudding on May 11, 2022, 11:29:20 am
£2600 and they can't even stick the sill cover back on properly.  Look at that humungous gap  :doh:

There is a very specific technique for getting that back on flush, and only 3M tape should be used.

I would definitely be taking it back for remedial work for that kind of money.

I am getting sick of seeing people getting ripped off with incompetent workmanship. It's an epidemic at the moment.

Well spotted Pudding , one of my other gripes about the job. The garage believe they are too bent to fit back on properly…

That is absolute bullsheet.  If they are bent, it's because they ruined them upon removal.  They are made of the same GRP material as the bumpers and therefore rigid.  They don't bend out of shape.

What is more likely is they misaligned the curvature of the cover around the arch, which kicks it out away from the body further down.  Easy mistake for a DIY amateur to make, but not a body shop claiming to be professional and charging THAT much for, no offense, patch up work.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 11, 2022, 12:15:35 pm
True pudding. I’ve actually bought the correct 3m VHB tape and some tiger seal to redo the covers as I don’t believe they are so far bent they can’t be put on correctly.


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Title: Re: Body shop issues.
Post by: bobby_fodge on May 11, 2022, 01:10:23 pm
I've had bad experiences with bodyshops that have put me off using one again. The ones I used had really good reputations as well.

I got hit in a carpark and took the insurance cash rather than let someone attempt to fix it.

I agree with Pudding about levels of service, I've recently had some plastering, brick work and joinery done by different people and none of it was any good.

Anyway, hope you get it sorted to your satisfaction.

Title: Re: Body shop issues.
Post by: pudding on May 11, 2022, 01:19:53 pm
I've had bad experiences with bodyshops that have put me off using one again. The ones I used had really good reputations as well.

I got hit in a carpark and took the insurance cash rather than let someone attempt to fix it.

I agree with Pudding about levels of service, I've recently had some plastering, brick work and joinery done by different people and none of it was any good.

Anyway, hope you get it sorted to your satisfaction.

Yours and Sean's experience add even more weight to the old adage - "If you want something done right, do it yourself". 

Although I am utterly sh1te at plastering and paint spraying, so they have us by the balls!

Hopefully the body shop will do right by Sean..... but as is all too often these days, trades people don't seem to give a schitt about how poor workmanship can affect their reputation, and therefore income  :stupid:
Title: Re: Body shop issues.
Post by: chimp400 on May 12, 2022, 08:10:17 am
Probably better to do it yourself.
I'd clean it up first just to make sure they have made an attempt to remove the rust and then use a brush on black underseal.
A bit messy but only a few hours work.
Title: Re: Body shop issues.
Post by: Sean_ED30 on May 12, 2022, 09:58:09 am
I've had bad experiences with bodyshops that have put me off using one again. The ones I used had really good reputations as well.

I got hit in a carpark and took the insurance cash rather than let someone attempt to fix it.

I agree with Pudding about levels of service, I've recently had some plastering, brick work and joinery done by different people and none of it was any good.

Anyway, hope you get it sorted to your satisfaction.
Thanks bobby_fodge.

I doubt I’ll be satisfied with whatever they do now as it’s been a fairly tainted affair. I’m think the best I can hope for is the paint sorting then I’ll have to do some tidying up myself to get it to the standard that I want.


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Title: Re: Body shop issues.
Post by: Sean_ED30 on May 12, 2022, 10:06:43 am
Probably better to do it yourself.
I'd clean it up first just to make sure they have made an attempt to remove the rust and then use a brush on black underseal.
A bit messy but only a few hours work.
I did consider attacking it with some Bilt Hamber Deox Gel and then electrox primer but I think it needs fully repainting inside and out to ensure full coverage. The body shop have agreed to do both rear quarters again plus a few other bits that need tidying up which I’m happy with. Luckily I have a second car to use at the moment as no doubt it will be 3-5 days to turn it around.


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Title: Re: Body shop issues.
Post by: Sean_ED30 on May 12, 2022, 10:09:37 am
I've had bad experiences with bodyshops that have put me off using one again. The ones I used had really good reputations as well.

I got hit in a carpark and took the insurance cash rather than let someone attempt to fix it.

I agree with Pudding about levels of service, I've recently had some plastering, brick work and joinery done by different people and none of it was any good.

Anyway, hope you get it sorted to your satisfaction.

Yours and Sean's experience add even more weight to the old adage - "If you want something done right, do it yourself". 

Although I am utterly sh1te at plastering and paint spraying, so they have us by the balls!

Hopefully the body shop will do right by Sean..... but as is all too often these days, trades people don't seem to give a schitt about how poor workmanship can affect their reputation, and therefore income  :stupid:
It’s a minefield isn’t it. I’ve had some good experiences recently. Bathroom fitter, general plumber, plasterer, painter. All done to a decent standard. It seems my luck ran out on the one thing that I have a passion for LOL.


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Title: Re: Body shop issues.
Post by: GilesWoodward59 on May 12, 2022, 04:48:57 pm
I think one of the best ways to tell how good a trade will be is by going on how long you will have to wait for them to do the work - if they’ve got a 3 month + order book then they’re probably doing something right. If they can fit you in “tomorrow” or “next week” then it may end up being a rush / bodge job. Paint is the one thing I shy away from doing myself as it’s a dark art to get right if you’re colour matching / blending etc