MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: Beddie on December 21, 2009, 08:09:00 pm
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Hi all,
Just wondering whether anyone can offer any advice or may have been in a similiar situation to this..
Like a few members on here and others elsewhere my ED30 has been suffering from a 'squeak' from the cambelt/tensioner area after a cold start, it goes after about 10 mins when the car is warm and doesnt affect the car in any way other than it sounding a bit gash lol
Been meaning to get it sorted for a while so finally dropped the car off at my local dealer for a cold start test and see what they think etc, they rang me back 6 hours later to confirm the noise and their diagnosis of a faulty water pump..
Service fella explained that to replace the water pump they would have to remove and then renew the cambelt and tensioner and whilst they would be kind enough not to charge me for the labour involved i would however have to pay for the parts for the new cambelt/tensioner :confused:
According to their warranty manager the cambelt is not covered under the manu. warranty under a clause they are calling 'betterment' (is that even a word lol!) and said something about them making my car in some way better than went it arrived, i should bloody hope so, thats why i took it there! :fighting:
They have offered a 'discounted' price of £120 to sort it all out, obviously i dont want to pay anything as firstly i believe their diagnosis to be wrong in the first place, secondly i'm going to be out of pocket due the failure of a warrantied part and thirdly the same dealer albeit 10 miles away did my cousins car (aparoon on here) completely FOC last week lol!!!! :wink:
Sorry for the essay, any thoughts? :happy2:
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Tell them to piss off! Its a faulty part the manufacturer installed and a fault you have not and could not cause, therefore they have to replace it.
Take it higher if they refuse!
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Well I don't think I'd be willing to pay Beddie, can you tell me more about this squeak? it might be something totally different but I get a rather annoying rattle now and again on a cold start.
I thought it was small stones etc on a heat shield or something. Def sounded like it was coming from the exhaust manifold area. Anyway I got VW to have a look at it the other week, and after about an hour they said they can't find anything wrong, but one of the heat shields was a bit loose :confused:
Anyway it still makes the same noise from a cold start :sad1:
Is this common on the ED30? should I be taking it back to VW before my warranty runs out in April?
Sorry for hijackin your thread mate.......just wondered if it was the same as yours :happy2:
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I have just had my cambelt and tensioner replaced under warranty as Beddie has said, ,my issue was exactly the same as his... on cold start you can hear a noise from a belt in the engine bay, it sounds like a budgie tweating lol, it did it for about 10minutes or so and then dissapeared as soon as the car warmed up! Does appear to be a common fault so if you think yours is suffering from the same thing then I would get it in before the warranty expires, its saved me a big chunk of money that can be spent on other things :happy2:
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Anyway it still makes the same noise from a cold start :sad1:
Is this common on the ED30? should I be taking it back to VW before my warranty runs out in April?
Sorry for hijackin your thread mate.......just wondered if it was the same as yours :happy2:
It seems to be quite a common fault on the 2.0tfsi across all platforms mate, reports of the same noise on vortex, seatcupra, briskoda etc...
As Aparoon has said it sounds like a bloody budgie is trapped under the top of the timing belt cover lol, gets noisier and lasts longer the colder the weather is so mine is now doing a good 15 min rendition of the dawn chorus... :grin:
Another member on here and a very good friend of mine (Steveyd) ED30 does exactly the same noise too! :fighting:
Well worth dropping it into the dealer if you are concerned though mate :smiley:
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Bingo, Thanks guys this is exactly what I have got.
will get it checked on its over due service :ashamed:
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Had my Cambelt tensioner replaced 2 months ago with this same issue.
Sounds like they are feeding you with a noisey water pump story.
If they cant agree, then take it to another dealership to do it under the warranty that the car comes with.
They really are taking the p!ss beddie. Get her out of there.
Pay nothing mate.
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Mine had the same problem, squeaking when cold but fine once warm. The actual part that was the problem was the idler pulley and the cambelt & tensioner had to be removed to replace the faulty part.
However, I have it on good authority that the cambelt ISN'T covered under warranty as it is a wear & tear part. The tensioner is, if it is faulty but it wasn't.
From reading people's experiences it does seem to depend on what dealer you go to whether you get it done under warranty or not?
and thirdly the same dealer albeit 10 miles away did my cousins car (aparoon on here) completely FOC last week lol!!!! :wink:
Tell them that then and if they still won't do it go to the dealer that will!
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Had my Cambelt tensioner replaced 2 months ago with this same issue.
Sounds like they are feeding you with a noisey water pump story.
If they cant agree, then take it to another dealership to do it under the warranty that the car comes with.
They really are taking the p!ss beddie. Get her out of there.
Pay nothing mate.
Yeah i remember you having yours done Steve, its what prompted me to make sure i got mine sorted at some point..
I've pointed out to the dealer that i'm not happy with their diagnosis and for all i know the cambelt tensioner is at fault not the waterpump but i won't be able to confirm that, nor will they so in effect i will be paying to have my 20month old car fixed at my cost! :fighting:
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If they mess you about just get the car back and take it to Stockport, they are sound and they have sorted mine so how cant hey dispute it?! And you'll get the r line passat then ...
Ps . Get your spring and brakes fitted... :scared:
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Well I get a noise when I start the engine from cold, but I can honestly say its not a squeak. Its def a rattle. Sounds just like my old escort mk3! and that was the heatshield vibrating on the manifold.
No one else get a "rattle" noise from a cold engine?
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The cynical part of me can't help but think i'm being had over lol!
Literally hundreds of documented cases of this 'squeak' just on the various forums never mind the potential for gods knows how many more among regular joe motorists who just put up with it...
the noise on mine at least is definately coming from the tensioner area, you can actually 'feel' the noise through the cover if that makes sense lol, nearly every case has been solved with a tensioner/belt swap so i cant help but feel that the waterpump angle is an attempt by VW to try and recoup some costs?? :confused:
Only way to prove it is to let them change just the pump but they wont due to the cambelt being disturbed, i'm 110% in agreement with that but just means i could never prove it wasnt the pump, Grr!
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Tell them that then and if they still won't do it go to the dealer that will!
Already have lol! gave them his reg number and the date he picked the car up after the repair, the phone went strangely quiet for a min and the cost came down to £120 all of a sudden, its been left as the parts being ordered for the repair to go ahead and we'll speak tomorrow regarding the warranty claim.. :laugh:
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Hope you get it sorted mate... another case of dealership stealership...
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Is it likely to do anything other than be noisy? Mine's been like this for 20k.
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I had the same noise and it turned out to be the belt catching the timing belt cover.
See here:
http://golfmkv.com/forums/showthread.php?t=71397
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Is it likely to do anything other than be noisy? Mine's been like this for 20k.
Not 100% sure tbh Mike although my belt is definately making contact with the cover when cold, i can feel it through the cover :scared:
few people on vortex with the same problem have had the cover off to check and could see rubbing marks present on the belt so long term i suppose there is the danger of belt damage, almost all the faults have been down to faulty belt idler pulley bearing/ tensioner
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I had the same noise and it turned out to be the belt catching the timing belt cover.
See here:
http://golfmkv.com/forums/showthread.php?t=71397
Cheers mate, i did read that thread whilst researching the problem and was initially confident of just repositioning the cover myself after the OP had a result doing the same via the dealership, unfortunately his squeak came back and was only fully resolved with a belt and tensioners replacement, seems its a very common problem... :fighting:
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What dealer is it? Name and shame please mate. :mad: :ashamed:
Think it's disgraceful that some dealers try and add charges into genuine warranty work. :sick:
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I had the cambelt noise. It was the tensioner.They replaced it under warranty but wouldn't replace the belt!
They gave me the option of putting the old belt back on or pay for a new belt with no labour cost just parts!I payed £35 for it.
Fight your corner!
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They said my tensioner was the fault but they replaced everything except the water pump for free :happy2:
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Ok, an update on my engine budgie..
He's gone! :happy2:
Picked the car up yesterday after having the waterpump, cambelt, tensioner and idler pulley replaced and glad to report no more squeak squeak squeak on startup :smiley:
Also glad to report that the dealer came round to my way of thinking and got all the parts/labour past the warranty mob so it was all FOC, had a nose at my old waterpump and the spindle was actually quite tough to turn by hand hence their diagnosis of the pump bearings being noisy until they had warmed up, seems feasible enough and i'm glad it was changed either way as it definately didnt feel right!
Still inclined to think the fault lay with the idler pulley but happy to have had the lot changed and no more squeak...
Happy now! :happy2:
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Ok, an update on my engine budgie..
He's gone! :happy2:
Picked the car up yesterday after having the waterpump, cambelt, tensioner and idler pulley replaced and glad to report no more squeak squeak squeak on startup :smiley:
Also glad to report that the dealer came round to my way of thinking and got all the parts/labour past the warranty mob so it was all FOC, had a nose at my old waterpump and the spindle was actually quite tough to turn by hand hence their diagnosis of the pump bearings being noisy until they had warmed up, seems feasible enough and i'm glad it was changed either way as it definately didnt feel right!
Still inclined to think the fault lay with the idler pulley but happy to have had the lot changed and no more squeak...
Happy now! :happy2:
Great news Beddie :happy2:
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At what mileage did the cambelt problems occur? Is the tensioner replaced at the 60K service when the cambelt is replaced?
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At what mileage did the cambelt problems occur? Is the tensioner replaced at the 60K service when the cambelt is replaced?
IIRC the recommend parts to replace with the cambelt is the tensioner and the waterpump.
Also depending upon the model year of your car the cambelt my not need replacing 60k. :happy2:
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My car is a Sept 08 one... are you saying it may not need replacing at 60k?
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At what mileage did the cambelt problems occur? Is the tensioner replaced at the 60K service when the cambelt is replaced?
The noise on mine started around 18K, i'm on 25K now so a very early cambelt change for mine, best bit is i probably will never have to replace it in the time i own the car now! :happy2:
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Ok, an update on my engine budgie..
He's gone! :happy2:
Picked the car up yesterday after having the waterpump, cambelt, tensioner and idler pulley replaced and glad to report no more squeak squeak squeak on startup :smiley:
Also glad to report that the dealer came round to my way of thinking and got all the parts/labour past the warranty mob so it was all FOC, had a nose at my old waterpump and the spindle was actually quite tough to turn by hand hence their diagnosis of the pump bearings being noisy until they had warmed up, seems feasible enough and i'm glad it was changed either way as it definately didnt feel right!
Still inclined to think the fault lay with the idler pulley but happy to have had the lot changed and no more squeak...
Happy now! :happy2:
glad your sorted, mine was the same at 20k and havent had any probs since these part were changed and im at nearly 35k now :happy2:
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My car is a Sept 08 one... are you saying it may not need replacing at 60k?
So your's could be either an MY08 or 09.
Mine is an MY08 (May 2008) Edition 30 and is going in for it's 60k service next week and I had it confirmed by two different dealers the schedule for the MY08 BYD Engine is for the cambelt @ 120k miles. :happy2:
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i was told the same Steve 120k for belts changing on my 57plate ed30 :surprised: but then again if it snaps before 120k who do u blame? could u claim for it as the car is out of warranty and u have been told and its stated not to be changed until 120k
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Is there a way to tell the belt needs replacing before it snaps? Presumably, it starts squealing like a pig in a slaughterhouse?
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Well I've got my car booked in on Monday. The annoying rattle I'd been getting on a cold engine was accompanied with a slight chirping noise this morning so I went back to my local dealership.
I'm going to drop the car off on Monday before closing and they will keep it overnight and then listen to the engine on Tuesday morning, when the engine is cold.
The service guy told me that they have never heard of any cambelt tensioner issues, :confused: and that there were problems with the auxiliary belt tensioner...... last time they looked at it they said a heatshield was loose, and that the noise had now gone.
....we shall see.
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had mine done on the ed30, replaced tensioner and belt all free and done in a day :happy2:
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Benje, Was it def Cam Belt? and not the Auxiliary Belt? I think this young lad in the service dept might have been talking poo!
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cambelt, have the waranty paperwork, said that the faulty tensioner may have caused exces wear in the belt so they changed that as well, well happy
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do you think they could blame a faulty tensioner to stage 2+ mods and reject doing it under warrenty?
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Ok, an update on my engine budgie..
He's gone! :happy2:
Picked the car up yesterday after having the waterpump, cambelt, tensioner and idler pulley replaced and glad to report no more squeak squeak squeak on startup :smiley:
Also glad to report that the dealer came round to my way of thinking and got all the parts/labour past the warranty mob so it was all FOC, had a nose at my old waterpump and the spindle was actually quite tough to turn by hand hence their diagnosis of the pump bearings being noisy until they had warmed up, seems feasible enough and i'm glad it was changed either way as it definately didnt feel right!
Still inclined to think the fault lay with the idler pulley but happy to have had the lot changed and no more squeak...
Happy now! :happy2:
Had mine done the other day too. Much better without the squeak/chirp. :happy2:
How many people have been affected this problem? There seems to be a few just on here..... :confused:
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I have the same problem especially on rainy mornings(GTI 07' BWA).
Unfortunatelly I am out of warrenty so I have to pay €25 for the belt, €50 for the tensioner+€45 labour=€130 total
Note that the car has only 10.400klm and is 100% normal :sad1:
I should start tuning earlier :smiley:
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cambelt, have the waranty paperwork, said that the faulty tensioner may have caused exces wear in the belt so they changed that as well, well happy
X2 :happy2:
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Well after all the looks and waffle I got from the service manager and the service lads when I told them that some some people here had their cam tensioners and belts replaced, they finally got to the bottom of my rattle.
It just so happened that the tensioner and belt was worn :jumping: They replaced the cam tensioner, cambelt, and waterpump under warranty. So very happy to have a rattle-free engine.
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How many miles has yours done?
Good news btw! :happy2:
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23K mate.
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Was a bit peeded off yesterday. When I left the Dealer on Wednesday night, they told me to check the coolant level on Thursday, incase there were any air locks in the system, and that it may need a bit of a top-up.
So I popped the bonnet, checked the Coolant and it was fine! I then proceeded to clean the engine cover.
It had a lot oily finger prints on it. Thats when I noticed they had broken the engine cover :jumping:
It was cracked from the oil filled hole, up to the top left corner, and I couldn't believe that they tried it on with me, thinking I wouldn't notice. I always keep the engine bay clean, and i know 100% it wasn't cracked before it went in.
Anyway I called them at 1pm, as was told the service manager would call me straight back. He never did... So I called back this morning. Good News :happy2: They were very apologetic and they have ordered a new cover for Monday. :smiley:
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Result then! :congrats:
Just a shame they couldn't of fessed up when they did it! :fighting:
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do you think they could blame a faulty tensioner to stage 2+ mods and reject doing it under warrenty?
As above - Can the dealers say my warranty is invalid because I have Revo and a twintake fitted? :fighting:
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Would replacing the belt and tensioner be easy enough for an indy garage?
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thread revival ...
40k miles, got mine done under warranty too today :happy2:
had to pay for the waterpump (£47) even though its advised by VW to change :stupid: but nonetheless pleased its all done
had noise for over 6 months.
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thread revival ...
40k miles, got mine done under warranty too today :happy2:
had to pay for the waterpump (£47) even though its advised by VW to change :stupid: but nonetheless pleased its all done
had noise for over 6 months.
Great stuff! :happy2:
Happy to report mine is still squeak free 6 months on :smiley:
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thread revival ...
40k miles, got mine done under warranty too today :happy2:
had to pay for the waterpump (£47) even though its advised by VW to change :stupid: but nonetheless pleased its all done
had noise for over 6 months.
Another one squeek free :happy2:
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mine does it a when cold so better get it sorted asap :rolleye:
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mine does it a when cold so better get it sorted asap :rolleye:
I had mine done at 56k at Stockport Smith Night Fay for reference, as they tried to make Beddie pay I think to start with and his is newer than mine with fewer miles :stupid:
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One more to add to this list... :pomppomp:
Took my car in to dealer last week about a squeak under the bonnet, they changed the auxiliary belt and tensioner- didn't solve it...
Took it back in again this week, had cam belt and tensioner replaced today, tensioner was under warranty but had to pay £38 for the cam belt.
I asked if I should have the water pump changed too at this point but apparently it's a completely different job and would've only been necessary on the earlier gti's. :confused: I'll just take his word for it.
Happy that it's sorted now. :smiley:
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At what mileage did the cambelt problems occur? Is the tensioner replaced at the 60K service when the cambelt is replaced?
IIRC the recommend parts to replace with the cambelt is the tensioner and the waterpump.
If you actually purchase the 'timing belt kit' (part number 06F 198 119 A, retail: £125.84, trade club: £81.80 - both pus vat), then you actually get the timing belt, the tensioner, two idler rollers, two bolts, and a nut - so that kit includes every 'wearable' part in the cambelt train apart from the waterpump. But it is commonly accepted 'good practice' to also change the water pump too (along with fresh G12++ coolant).
Also depending upon the model year of your car the cambelt my not need replacing 60k. :happy2:
Nope - that advice has now been superceeded. The official advice is now to change the belt (using the kit) at four years or 60 k miles. Naturally, the owner can decline - but should anything subsequently fail, you'll have no hope of any kind of goodwill towards the subsequent engine re-build.
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Is there a way to tell the belt needs replacing before it snaps? Presumably, it starts squealing like a pig in a slaughterhouse?
Often, they will just go without any warning. Though the belt itself generally doesn't 'snap' in the conventional sense. They either shear the teeth off the belt, the bearings in the tensioner or the idler rollers fail (though you do hear them going south), or the waterpump seizes.
Either way, timing belt failure is absolutely catastrophic for an engine - don't count on much change from a £2,500 repair bill at a main stealer.
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Would replacing the belt and tensioner be easy enough for an indy garage?
Yup, cambelt changes are 'bread and butter' work for any garage, including independents. Even competent home mechanics change timing belts.
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One more to add to this list... :pomppomp:
Took my car in to dealer last week about a squeak under the bonnet, they changed the auxiliary belt and tensioner- didn't solve it...
Took it back in again this week, had cam belt and tensioner replaced today, tensioner was under warranty but had to pay £38 for the cam belt.
I asked if I should have the water pump changed too at this point but apparently it's a completely different job and would've only been necessary on the earlier gti's. :confused: I'll just take his word for it.
Happy that it's sorted now. :smiley:
Sorry, but they have blatantly BS-ed you. On all Mk5 GTI engines (apart from some very late Yankie versions) the water pump is driven by the rubber teeth on the timing belt.
Speak to the dealer principle, and if you get no joy, speak to VW UK Customer Services - as the stealer is blatantly lying to you.
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One more to add to this list... :pomppomp:
Took my car in to dealer last week about a squeak under the bonnet, they changed the auxiliary belt and tensioner- didn't solve it...
Took it back in again this week, had cam belt and tensioner replaced today, tensioner was under warranty but had to pay £38 for the cam belt.
I asked if I should have the water pump changed too at this point but apparently it's a completely different job and would've only been necessary on the earlier gti's. :confused: I'll just take his word for it.
Happy that it's sorted now. :smiley:
Sorry, but they have blatantly BS-ed you. On all Mk5 GTI engines (apart from some very late Yankie versions) the water pump is driven by the rubber teeth on the timing belt.
Speak to the dealer principle, and if you get no joy, speak to VW UK Customer Services - as the stealer is blatantly lying to you.
Doesnt surprise me shaun, some of Mech's down there are abit clueless from past experiance.
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One more to add to this list... :pomppomp:
Took my car in to dealer last week about a squeak under the bonnet, they changed the auxiliary belt and tensioner- didn't solve it...
Took it back in again this week, had cam belt and tensioner replaced today, tensioner was under warranty but had to pay £38 for the cam belt.
I asked if I should have the water pump changed too at this point but apparently it's a completely different job and would've only been necessary on the earlier gti's. :confused: I'll just take his word for it.
Happy that it's sorted now. :smiley:
Sorry, but they have blatantly BS-ed you. On all Mk5 GTI engines (apart from some very late Yankie versions) the water pump is driven by the rubber teeth on the timing belt.
Speak to the dealer principle, and if you get no joy, speak to VW UK Customer Services - as the stealer is blatantly lying to you.
Doesnt surprise me shaun, some of Mech's down there are abit clueless from past experiance.
It was actually your preferred master tech mechanic (Colin) that told me that Steve! :fighting:
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Then hes gone down in my estimation then if it was :mad:
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Uh oh.
I have an annoying squeek on cold start up. Is it warrenty-able? :ashamed:
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One more to add to this list... :pomppomp:
Took my car in to dealer last week about a squeak under the bonnet, they changed the auxiliary belt and tensioner- didn't solve it...
Took it back in again this week, had cam belt and tensioner replaced today, tensioner was under warranty but had to pay £38 for the cam belt.
I asked if I should have the water pump changed too at this point but apparently it's a completely different job and would've only been necessary on the earlier gti's. :confused: I'll just take his word for it.
Happy that it's sorted now. :smiley:
Sorry, but they have blatantly BS-ed you. On all Mk5 GTI engines (apart from some very late Yankie versions) the water pump is driven by the rubber teeth on the timing belt.
Speak to the dealer principle, and if you get no joy, speak to VW UK Customer Services - as the stealer is blatantly lying to you.
Doesnt surprise me shaun, some of Mech's down there are abit clueless from past experiance.
It was actually your preferred master tech mechanic (Colin) that told me that Steve! :fighting:
Wow - just like the master tech at my local Audi stealer. He actually wears a white ironed shirt and tie - I doubt he even knows how to climb into a pair of overalls.
VWUK really are pi$$ing me off with the amount of totatlly incompetent so-called 'technicians' they allow their stealers to employ! I think it is high time we took VWUK to task over this - VW (and Audi/Seat/Skoda) build absolutely brilliant cars, yet these cars are repeatedly being fcuked up by their own main stealers! :fighting: :fighting:
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So guys I also have this noise on mine being a tech anyway are you guys getting this replaced under warranty even if the warranty is out due to faulty Manu parts? Or if you guys have it out of warranty with the fault are you paying yourselves for it? I work for A another big dealership so can do it myself but if its covered under warranty then why pay when it's free?
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Thing the issues were all sorted under warranty periods, this thread is over 2 years old. :happy2:
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Mine was still in warranty just... I cant imagine theyd do it if youre warranty has expired.