MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: Pesky jones on February 01, 2016, 11:48:45 am

Title: Returning a part
Post by: Pesky jones on February 01, 2016, 11:48:45 am

So, had a.problem with my ABS. Garage A replaced hub which fixes part of my problem. Garage A replaces with a eurocarts hub. Part of problem still there, so take it to more competent Garage B who fix problem by fitting a genuine part.

Is there anyway I can get some money back from the part supplied by garage a with the eurocarparts hub? Can I.go direct to eurocarparts with the problem hub?

Title: Re: Returning a part
Post by: r5gtt on February 01, 2016, 12:31:36 pm

If you have the receipt for the hub then take it back as a faulty part for a full refund.  :happy2:

Title: Re: Returning a part
Post by: Pesky jones on February 01, 2016, 12:54:11 pm

I have the garage receipt? Ask them for the part receipt? What happens if they dont have it?

Title: Re: Returning a part
Post by: r5gtt on February 01, 2016, 01:14:33 pm

It's the part receipt that you need mate. Eurocarparts will need that to authorise a refund and prove where it came from.

Title: Re: Returning a part
Post by: dronners on February 01, 2016, 01:27:09 pm

ask garage A for a refund then they can go get it back from ECP themselves.  if they didnt fix the problem you shouldnt be expected to have to pay for it. 

Title: Re: Returning a part
Post by: Pesky jones on February 01, 2016, 01:59:09 pm

Ok I will go to garage A and ask for a refund. But only for the part though right? Not for the work as well as it wasnt their fault the hub was faulty

Title: Re: Returning a part
Post by: r5gtt on February 01, 2016, 02:12:26 pm

Just for the part unless they are happy to funny refund you  :happy2:

Title: Re: Returning a part
Post by: Pesky jones on February 01, 2016, 02:56:05 pm

Ha I doubt it

Title: Re: Returning a part
Post by: r5gtt on February 01, 2016, 03:23:57 pm

Worth a shot in any case  :signLOL: