Post by: Nasir on February 27, 2016, 02:23:01 pm
The guy doing it adjusted the toe on the front to match, but the steering wheel wasn't locked straight whilst he was doing it?
Anyway, all the geo is right, what else can be adjusted to straighten the wheel?
I'm fairly confident now that this is confusing the angle sensor, as it doesn't go in a straight line without the wheel being 8 degrees to the right. Therefore, the car thinks it should be turning to the right, but the other sensors indicate that it's going straight. The folks over at ross-tech state the tolerance has to be +/- 1.5 degrees to reset the sensor.
Post by: Adam0604 on February 27, 2016, 02:55:32 pm
Post by: Nasir on February 27, 2016, 04:37:14 pm
Looking at the read out, the rear camber hasn't been corrected either. Does the readout look OK? First column are the manufacturer specs.
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fi1042.photobucket.com%2Falbums%2Fb426%2Fnasirrajah%2FIMG_0654_zpscgjcbiqo.jpg&hash=a6683dcef8b5f9983447f423d4620ef03aa3681f) (http://s1042.photobucket.com/user/nasirrajah/media/IMG_0654_zpscgjcbiqo.jpg.html)
Post by: rich83 on February 27, 2016, 04:41:27 pm
Post by: Nasir on February 27, 2016, 04:48:27 pm
Piss poor. whey did they leave the rear camber all over the place?
I have no idea. Only went to this guy (who I won't name) as he came well recommended on pistonheads. Clearly wrong there. All he did was change the toe, which was literally turning a few bolts, and relieved me of my money.
The car starts pulling to the left as well at around 60-70, so I'm always steering right (on top of the steering being off to the right). All the tyres and tyre pressures are fine. This started happening yesterday before the alignment, however. Should've just waited and gone to the place Statller recommended, but it's over in Sheffield.
My main concern is the steering, how do you centre it when the toe on the left and right are the same?
Post by: rich83 on February 27, 2016, 04:51:37 pm
Post by: Adam0604 on February 27, 2016, 04:55:49 pm
Looks like they did a sh*te job
Post by: Nasir on February 27, 2016, 05:17:44 pm
Just awkward going to him, having a go and then expecting him to do it better the second time around. If anything, he's less inclined to do a proper job and to start giving me excuses.
Might have to chalk this down as a life lesson and go elsewhere. It's always the ones that try to be overly friendly that get you.
Post by: AJP on February 27, 2016, 05:25:24 pm
Balls. I hate confrontation, but I've paid for a job and it hasn't been done.I'd go elsewhere too.
Just awkward going to him, having a go and then expecting him to do it better the second time around. If anything, he's less inclined to do a proper job and to start giving me excuses.
Might have to chalk this down as a life lesson and go elsewhere. It's always the ones that try to be overly friendly that get you.
Try and find somewhere with a Hunter machine - if you go on the website it shows the locations of approved places.
Post by: AJP on February 27, 2016, 05:27:19 pm
http://www.alignmycar.co.uk/
Post by: Nasir on February 28, 2016, 12:12:25 am
There's also a Kwik-Fit locally that has a hunter system and there open on Sundays. I want to get this sorted asap. You think they'd be okay?
Post by: r5gtt on February 28, 2016, 12:15:49 am
Unless suspension damage was evident that is :popcornsoda:
Post by: Nasir on February 28, 2016, 12:24:49 am
Think I'll pop over to Kwik-Fit in the morning.
Post by: rich83 on February 28, 2016, 12:25:47 am
Post by: r5gtt on February 28, 2016, 12:27:15 am
I wouldnt let kwik fit change the tyre on a push bike.:signLOL: you're right though :happy2:
Post by: Nasir on February 28, 2016, 12:13:10 pm
They've corrected the steering and it's now straight and true. The front toe on both wheels was completely out; i.e., it had not been corrected. Below is my print out. Half a mind to go back to where I had it done yesterday and ask for my money back.
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fb426%2Fnasirrajah%2FIMG_0655_zpszfbmzn24.jpg&hash=24caf43c21345ab415cbf8ce085421e225cb95c6)
Post by: r5gtt on February 28, 2016, 04:22:33 pm
Post by: Panthera on February 28, 2016, 06:27:59 pm
Post by: Andy on February 28, 2016, 08:04:52 pm
Post by: rashg60 on February 28, 2016, 08:37:24 pm
I'd still be inclined to go back and show them what you have had corrected and paid for once again. Do make a point of telling them that you are not here for your money back but will not be using them again and won't be recommending anyone else to them either - that will hurt them more.
In fact, I'm like you too and don't like confrontation so would probably put it into writing and either email them or send them a letter highlighting your frustrations.
Either way, they need to know they can't do bodge jobs like that and get away with it. If you don't make a noise, they'll keep ripping people off.
We're all behind you Nasir.
Post by: r5gtt on February 28, 2016, 10:34:22 pm
Problem being here is the if OP goes back now they'll just say you should have come back to us and we'd have sorted it and most likely decline a refund as you didn't give them a chance as with any company who takes the wizz with people's cars. insurance companies naming one. :fighting2:
Post by: loop on February 28, 2016, 10:38:08 pm
Balls. I hate confrontation, but I've paid for a job and it hasn't been done.
Just awkward going to him, having a go and then expecting him to do it better the second time around. If anything, he's less inclined to do a proper job and to start giving me excuses.
Might have to chalk this down as a life lesson and go elsewhere. It's always the ones that try to be overly friendly that get you.
If you carry on like that then people will continue to walk over you. Go back and demand a refund.
Sent from my iPhone using Tapatalk
Post by: Nasir on February 29, 2016, 10:44:35 am
Anyway, I went back this morning and he immediately refunded me. He said he would've liked to have had another go, but these things happen. He was very courteous and I left within a minute.
Happy days. More fuel to burn on a blast. Took it out yesterday after the alignment around some twisty country roads and it was amazing. It doesn't just pop on up shifts, it barks sometimes. Music to my ears.
Post by: AJP on February 29, 2016, 10:56:14 am
Thanks for the words of encouragement fellas :happy2:. I agree that I shouldn't just lie down, the younger me would've been at it straight away. But experience has told me there are battles you fight and some you don't. My time may have been better served elsewhere; I.e., my work.Good result in the end then. From the sound of it he probably did feel like he'd let you down and wanted to do a good job in the first place. I'm sure he'll try a bit harder on future jobs!
Anyway, I went back this morning and he immediately refunded me. He said he would've liked to have had another go, but these things happen. He was very courteous and I left within a minute.
Happy days. More fuel to burn on a blast. Took it out yesterday after the alignment around some twisty country roads and it was amazing. It doesn't just pop on up shifts, it barks sometimes. Music to my ears.
And you're right, diplomacy wins every time
Post by: pudding on February 29, 2016, 03:40:00 pm
Haha. Well despite Rich's, and to be honest my own apprehension of Kwik-Fit, I visited my local branch this morning. They have a Hunter alignment system and I was one of the first there in the morning. So I gave it a go, as I was majorly pissed off about the steering.
They've corrected the steering and it's now straight and true. The front toe on both wheels was completely out; i.e., it had not been corrected. Below is my print out. Half a mind to go back to where I had it done yesterday and ask for my money back.
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fb426%2Fnasirrajah%2FIMG_0655_zpszfbmzn24.jpg&hash=24caf43c21345ab415cbf8ce085421e225cb95c6)
That's a bit weird. Assuming "Before...." is how you took it to them and "Current....." is after their adjustments, the toe was actually OK but now they've aligned it, it's untrued the front camber?
Post by: Nasir on February 29, 2016, 04:00:28 pm
The front camber on the MK5 can't be adjusted.
Thanks for the words of encouragement fellas :happy2:. I agree that I shouldn't just lie down, the younger me would've been at it straight away. But experience has told me there are battles you fight and some you don't. My time may have been better served elsewhere; I.e., my work.Good result in the end then. From the sound of it he probably did feel like he'd let you down and wanted to do a good job in the first place. I'm sure he'll try a bit harder on future jobs!
Anyway, I went back this morning and he immediately refunded me. He said he would've liked to have had another go, but these things happen. He was very courteous and I left within a minute.
Happy days. More fuel to burn on a blast. Took it out yesterday after the alignment around some twisty country roads and it was amazing. It doesn't just pop on up shifts, it barks sometimes. Music to my ears.
And you're right, diplomacy wins every time
Yeah I'm pleased in the end. Bit of a farce but you live and learn.