MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: sub39h on July 24, 2016, 02:24:08 am

Title: Need a new mechatronics :-(
Post by: sub39h on July 24, 2016, 02:24:08 am
Hi guys,

My mechatronics unit has failed and is apparently not repairable. Alex has quoted me over £1600 for a replacement which in my opinion would make the car beyond economical repair. :sick: I have found another supplier online who has quoted me £1310, and is going to message me on Monday to see if he can give me a discount. Even this is not worth it I feel.

Does anyone have any advice or experience on this? Where did you buy your replacement from?

Thanks for your help
Title: Re: Need a new mechatronics :-(
Post by: Lewo on July 24, 2016, 04:50:45 am
Do a search on here, a couple of places have been mentioned for dsg work.
One in Bath and the other in Midlands Nottingham maybe?
Anyhow both have good feedback.
Good luck, must be worth saving I'd have thought......
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 24, 2016, 06:50:01 am
I've contacted the chaps in Nottingham. Waiting for a reply. Is is Bristol or bath because I've contacted someone else in Bristol.

Alex and I both thought it was the clutch packs and they were replaced before the mechatronics started playing silly buggers. If I get the mechatronics replaced it means I'll have paid £2.5k for gearbox repairs on a car worth £5k tops. I don't think it's worth it. Rather put that money towards a new car.
Title: Re: Need a new mechatronics :-(
Post by: Lewo on July 24, 2016, 02:28:41 pm
http://www.mk5golfgti.co.uk/forum/index.php/topic,107090.0.html

Both places mentioned on there
Title: Re: Need a new mechatronics :-(
Post by: r5gtt on July 24, 2016, 02:37:18 pm
Bristol mate another member has used them and they're the nutts   :happy2:
Title: Re: Need a new mechatronics :-(
Post by: r5gtt on July 24, 2016, 02:40:25 pm
I've contacted the chaps in Nottingham. Waiting for a reply. Is is Bristol or bath because I've contacted someone else in Bristol.

Alex and I both thought it was the clutch packs and they were replaced before the mechatronics started playing silly buggers. If I get the mechatronics replaced it means I'll have paid £2.5k for gearbox repairs on a car worth £5k tops. I don't think it's worth it. Rather put that money towards a new car.
Never go clutch packs first as the mechatronic unit is a common cause NOT the clutch pack as you have sadly learnt at a cost of a new one.
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 24, 2016, 04:13:52 pm
I've contacted the chaps in Nottingham. Waiting for a reply. Is is Bristol or bath because I've contacted someone else in Bristol.

Alex and I both thought it was the clutch packs and they were replaced before the mechatronics started playing silly buggers. If I get the mechatronics replaced it means I'll have paid £2.5k for gearbox repairs on a car worth £5k tops. I don't think it's worth it. Rather put that money towards a new car.
Never go clutch packs first as the mechatronic unit is a common cause NOT the clutch pack as you have sadly learnt at a cost of a new one.

I thought the same thing, but Alex was certain it was the clutch packs as he'd had another car with very similar symptoms and a clutch pack replacement fixed it. I suggested getting the mechatronics tested first but he said that then if it came back ok we'd need to change the fluid twice wasting money. I don't hold it against him as 99% of the time he's bang on with his diagnoses, and I was certain it was the clutches too.

I'll just need to wait to see what prices the chaps from Nottingham and Bristol come back with, then I'll take it from there.
Title: Re: Need a new mechatronics :-(
Post by: rich83 on July 24, 2016, 04:39:46 pm
Speak to Stattlers. They had a DSG box knocking around last year... might still be there.

What symptoms are you getting?
Title: Re: Need a new mechatronics :-(
Post by: mk1mad on July 24, 2016, 04:44:29 pm
Whilst looking around for another option to sort out my jerky when hot DSG I found this company. I have not spoken to them yet  but may be worth a call.

http://www.valvebodyuk.co.uk/ (http://www.valvebodyuk.co.uk/)
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 24, 2016, 04:51:30 pm
Speak to Stattlers. They had a DSG box knocking around last year... might still be there.

What symptoms are you getting?

Surging in the revs at certain parts of the rev range in even gears only and under partial load, and only when the gearbox was warm. Sometimes the gear changes between 1 and 2 and 2 and 3 were quite harsh as well.
Title: Re: Need a new mechatronics :-(
Post by: r5gtt on July 24, 2016, 06:15:36 pm
I've contacted the chaps in Nottingham. Waiting for a reply. Is is Bristol or bath because I've contacted someone else in Bristol.

Alex and I both thought it was the clutch packs and they were replaced before the mechatronics started playing silly buggers. If I get the mechatronics replaced it means I'll have paid £2.5k for gearbox repairs on a car worth £5k tops. I don't think it's worth it. Rather put that money towards a new car.
Never go clutch packs first as the mechatronic unit is a common cause NOT the clutch pack as you have sadly learnt at a cost of a new one.

I thought the same thing, but Alex was certain it was the clutch packs as he'd had another car with very similar symptoms and a clutch pack replacement fixed it. I suggested getting the mechatronics tested first but he said that then if it came back ok we'd need to change the fluid twice wasting money. I don't hold it against him as 99% of the time he's bang on with his diagnoses, and I was certain it was the clutches too.

I'll just need to wait to see what prices the chaps from Nottingham and Bristol come back with, then I'll take it from there.
A little upsetting to have read this as I would of had the mech checked out first rather than guess work forking out that much for no reason imo  :sad1: no disrespect to anyone.
Title: Re: Need a new mechatronics :-(
Post by: akbarirfan on July 27, 2016, 01:06:32 pm
Bristol Gearbox Centre is who I used, really liked their workmanship. Hope it all gets sorted.
Title: Re: Need a new mechatronics :-(
Post by: Spankiee on July 27, 2016, 01:31:58 pm
im so glad my edition 30 is manual when i hear things like this. hope you get it sorted  :happy2:
Title: Re: Need a new mechatronics :-(
Post by: doylebros on July 27, 2016, 06:46:38 pm
Is this worth it http://www.ebay.co.uk/itm/2007-VW-GOLF-MK5-1-4-TSI-DSG-GEARBOX-JBT-CODE-REF-G5A-/161014555143?hash=item257d372207
Title: Re: Need a new mechatronics :-(
Post by: brinks787 on July 27, 2016, 11:13:11 pm
I'd recommend Bristol Gearbox Centre too, mine is running silky smooth since they did the mech valve body for me.

Great bunch of guys and very professional.
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 28, 2016, 02:20:50 am
Is this worth it http://www.ebay.co.uk/itm/2007-VW-GOLF-MK5-1-4-TSI-DSG-GEARBOX-JBT-CODE-REF-G5A-/161014555143?hash=item257d372207

The 1.4TSIs use a 7 speed DSG do they not? In any event give how sensitive the gearboxes tend to be I really don't want to be risking wasting any more money.

I'd recommend Bristol Gearbox Centre too, mine is running silky smooth since they did the mech valve body for me.

Great bunch of guys and very professional.

I've written to them. They replied asking for more details which I've asked the guys at AKS to provide. Hopefully they'll pick their emails up soon and get back to me. I'm in Vietnam on holiday at the moment and trying organise this from here is not proving easy.
Title: Re: Need a new mechatronics :-(
Post by: Madone on July 28, 2016, 07:56:12 am
Good luck with getting AKS to reply, I mailed them a couple of times, both times enquiring about spending a non small amount of money with them. Both times zero reply. They must have so much business they can afford to turn work away !.
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 28, 2016, 10:56:37 am
Good luck with getting AKS to reply, I mailed them a couple of times, both times enquiring about spending a non small amount of money with them. Both times zero reply. They must have so much business they can afford to turn work away !.

Believe it or not they do. They've just moved premises and Alex has hired two new guys and they are still booked up weeks in advance. Best bet is the call them. They are worth the wait.
Title: Re: Need a new mechatronics :-(
Post by: oak_grun on July 28, 2016, 11:42:15 am
Good luck with getting AKS to reply, I mailed them a couple of times, both times enquiring about spending a non small amount of money with them. Both times zero reply. They must have so much business they can afford to turn work away !.

Believe it or not they do. They've just moved premises and Alex has hired two new guys and they are still booked up weeks in advance. Best bet is the call them. They are worth the wait.

I called weeks ago...enquiring about tts disks and adaptors...chap took my details saying someone would call me back......still waiting.

Understand they are busy but is pretty poor customer service not to bother calling someone back who wants to spend money!

Title: Re: Need a new mechatronics :-(
Post by: rich83 on July 28, 2016, 01:53:03 pm
@vRSAlex (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=1981)
Title: Re: Need a new mechatronics :-(
Post by: Madone on July 28, 2016, 04:24:11 pm
Seems strange we would need to chase a company to give them our money, I for one had a good deal of cash to spend. I went elsewhere who actually showed interest...., bit of a shame for AKS, or maybe not for them as they are so busy and can pick their customers ?
Title: Re: Need a new mechatronics :-(
Post by: rich83 on July 28, 2016, 04:34:38 pm
Seems strange we would need to chase a company to give them our money, I for one had a good deal of cash to spend. I went elsewhere who actually showed interest...., bit of a shame for AKS, or maybe not for them as they are so busy and can pick their customers ?

Someone was supposed to be coming around to my house today to give me a quote for some building work... probably worth the best chunk of 30K... did he turn up? Did he f*ck!  :fighting:
Title: Re: Need a new mechatronics :-(
Post by: doylebros on July 28, 2016, 08:39:26 pm
Sadly in today's world If a company is busy they tend not to need to court new business if there existing customer base is happy with their service and quality.
Title: Re: Need a new mechatronics :-(
Post by: r5gtt on July 28, 2016, 10:06:50 pm
The down side is misdiagnosing a fault and the customer ending up with a costly bill.
Title: Re: Need a new mechatronics :-(
Post by: doylebros on July 28, 2016, 10:23:14 pm
The down side is misdiagnosing a fault and the customer ending up with a costly bill.

That's a different part of the thread and not every fault can be pin pointed to the exact item which you shouid understand which seems the case in this situation.
Title: Re: Need a new mechatronics :-(
Post by: r5gtt on July 28, 2016, 11:25:40 pm
The down side is misdiagnosing a fault and the customer ending up with a costly bill.

That's a different part of the thread and not every fault can be pin pointed to the exact item which you shouid understand which seems the case in this situation.
I've seen it happen in many situations at different work places. one was a simple O ring causing a misfire and the customer was charged £1500 for a full exhaust system on a Toyota carina and didn't resolve the issue until another tech found an O ring perished. I'd be fuming if it were my car and I had to pay for something for nothing. I'm sure OP isn't happy.
Title: Re: Need a new mechatronics :-(
Post by: Madone on July 29, 2016, 07:18:51 am
Sadly in today's world If a company is busy they tend not to need to court new business if there existing customer base is happy with their service and quality.

Agree, seems Alex and co have enough loyal customers and work on the books that they don't care about new customers. I think it also says quite a bit about a companies attitude if things go wrong. I have seen it before with this type of scenario, you have to chase to get them interested then if you do manage to get things booked, if it starts to become a pain for them in terms of unexpected time on unexpected issues things get more hassle as they again want to concentrate on the stable consistent work they have. As someone else said seems quite common in the building trade. And sadly also in the motor trade
Title: Re: Need a new mechatronics :-(
Post by: Dan_FR on July 29, 2016, 07:51:43 am
I'd disagree there, simply as I know how busy Alex & co. are. Alex simply doesn't have time to sit there reading and replying to emails everyday. And what would you rather from a company - them abandon you in search of new customers and more money, or a thorough service with aftercare support, and them focussed on ensuring you're happy? The latter is becoming increasingly rare in this day and age and is not something to be frowned upon.

The reason Alex, and other small outfits like R-Tech etc. are so busy is because they keep things small and do a good job, take pride in their work and customer service. If they branched out, took on more staff, upped their prices etc. then they would be no different to any other tuner or VAG specialist out there. You start to lose the thing that makes them so unique and popular.

If you want to get hold of AKS urgently, the best thing to do is give them a ring
Title: Re: Need a new mechatronics :-(
Post by: Madone on July 29, 2016, 08:41:50 am
Think you are missing the point slightly, I am not saying how they should run their businesses or that once you manage to get hold of them they don't have happy customers based on the work they do. I am saying that they are loosing business and not building a great reputation with new customers if their only communication channel is the phone. In this day and age you can't expect people to only use the phone !, they even mention sending them a email on their website. If they are too busy to even reply to emails then that's great they are busy, but they will be loosing business and reputation as well. Which to me seems crazy. But they can operate how they want and by the sounds of it have enough work  :happy2:

Also the guy above mentioned he called them and they didn't call back.... :wink:
Title: Re: Need a new mechatronics :-(
Post by: sub39h on July 29, 2016, 08:56:57 am
Could I kindly request we keep this thread on topic please? I have been getting work done from Alex pretty much from day dot when he didn't even have a landline. I know the quality of his work so there's a reason I don't take my car anywhere else even though I live nowhere near him.

Yes I would rather he was better at answering emails, particularly at the moment. But I know the standard of his work and know why he's so busy.
Title: Re: Need a new mechatronics :-(
Post by: Madone on July 29, 2016, 10:00:43 am
Fair enough  :smiley:

Out of interest what sort of price does a complete dsg box sell for ?, is that with a mech unit ?. I assume thousands from VW ?
Title: Re: Need a new mechatronics :-(
Post by: dansmith180 on July 29, 2016, 11:40:14 am
Fair enough  :smiley:

Out of interest what sort of price does a complete dsg box sell for ?, is that with a mech unit ?. I assume thousands from VW ?

Last I heard it was about £3800
Title: Re: Need a new mechatronics :-(
Post by: Spankiee on July 29, 2016, 05:28:55 pm
i rang AKS yesterday and they rang me back an hour later.
Title: Re: Need a new mechatronics :-(
Post by: rich83 on July 31, 2016, 11:38:35 pm
Fair enough  :smiley:

Out of interest what sort of price does a complete dsg box sell for ?, is that with a mech unit ?. I assume thousands from VW ?

Complete Box with mecha? Or just the mecha?

Best price I got for a brand new mecha as 1450 plus VAT