MK5 Golf GTI

All Things Mk5 => How to Guides / Troubleshooting => Topic started by: Lucastheone92 on October 15, 2016, 07:08:31 pm

Title: DSG judder after DSG service
Post by: Lucastheone92 on October 15, 2016, 07:08:31 pm
So i took my Ed30 for a spirited drive today and found my DSG misbehaving. There's a single judder/buck when i shift up through the gears which only seems to happen on heavy acceleration. Casual driving is absolutely fine and so are downshifts. This happens in manual mode using both the paddles and the 'sequential'

I'm not for one minute pointing the finger at the garage as what could they have done during the DSG service to cause this? although it seems like a pretty big coincidence.

The car is at stage 1 and only at 33k miles. Any advice would be appreciated on what it could be and what action i should take  :scared:
Title: Re: DSG judder after DSG service
Post by: eddie pk on October 16, 2016, 12:06:32 pm
would be worth going back to the garage for advice and having a chat , if nothing else , will "register" a possible problem/concern which may or may not be linked to the service , just in case this develops in the near future.
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 16, 2016, 04:08:00 pm
would be worth going back to the garage for advice and having a chat , if nothing else , will "register" a possible problem/concern which may or may not be linked to the service , just in case this develops in the near future.
Thanks for the reply, going to speak to the garage tomorrow. If it is the gearbox that needs sorting do you know if I would be best going to a DSG specialist that I have found or what a the vw indy garage be capable?


Sent from my iPhone using Tapatalk
Title: Re: DSG judder after DSG service
Post by: bonelorry on October 16, 2016, 09:13:04 pm
Did you not get any sort of Warranty from GT Performance who you purchased the car off? This is the low mileage example they had for sale at £12000 isn't it?
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 16, 2016, 09:25:32 pm
Did you not get any sort of Warranty from GT Performance who you purchased the car off? This is the low mileage example they had for sale at £12000 isn't it?
Nope although I asked there was no warranty. And yeah that's the one.


Sent from my iPhone using Tapatalk
Title: Re: DSG judder after DSG service
Post by: bonelorry on October 16, 2016, 09:30:06 pm
Did you not get any sort of Warranty from GT Performance who you purchased the car off? This is the low mileage example they had for sale at £12000 isn't it?
Nope although I asked there was no warranty. And yeah that's the one.


Sent from my iPhone using Tapatalk

Disgusting, You have not even owned the car for 3 Months! I am amazed they do not offer a basic Warranty, Especially on such a low mileage example that was up at very strong money! :(
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 16, 2016, 09:32:44 pm
Did you not get any sort of Warranty from GT Performance who you purchased the car off? This is the low mileage example they had for sale at £12000 isn't it?
Nope although I asked there was no warranty. And yeah that's the one.


Sent from my iPhone using Tapatalk

Disgusting, You have not even owned the car for 3 Months! I am amazed they do not offer a basic Warranty, Especially on such a low mileage example that was up at very strong money! :(
I know, it seems they only do warranty on their Porsches. I didn't end up paying full price but still a lot of money!


Sent from my iPhone using Tapatalk
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 17, 2016, 10:39:11 am
@bonelorry (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=7168) I'm taking the car back to the garage that did the DSG service on Thursday to hook it up to their computer. If the gearbox needs attention am I best taking it to a DSG specialist?
Title: Re: DSG judder after DSG service
Post by: eddie pk on October 17, 2016, 07:16:04 pm
beware of being fobbed off with "nothing showing" .. not all mechatronics faults show via a scan. best work out exactly when the fault occurs so you can advise the mechanics correctly. ie may only occur once the engine has warmed up , in certain ranges or conditions.they may say a dsg reset is required and it will re-learn you're style of driving .again beware of being fobbed off with this !. do a google search see if any symptons match yours. good luck.
Title: Re: DSG judder after DSG service
Post by: ducman77 on October 17, 2016, 07:38:17 pm
You can fully reset the DSG software through VCDS. Might help?
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 18, 2016, 10:48:38 am
beware of being fobbed off with "nothing showing" .. not all mechatronics faults show via a scan. best work out exactly when the fault occurs so you can advise the mechanics correctly. ie may only occur once the engine has warmed up , in certain ranges or conditions.they may say a dsg reset is required and it will re-learn you're style of driving .again beware of being fobbed off with this !. do a google search see if any symptons match yours. good luck.
Yeah I'm able to tell the mechanics exactly when it occurs. Should I let a vw indy play about with my gearbox if a fault is found?
Title: Re: DSG judder after DSG service
Post by: slix on October 30, 2016, 02:44:18 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
Title: Re: DSG judder after DSG service
Post by: ducman77 on October 30, 2016, 04:45:52 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)

That's exactly what I was thinking. 3 months minimum is the law here in Ireland. Most decent places do 6 months!
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 30, 2016, 10:05:41 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
Cheers guys I bought the car on the 13th August so will give them a call tomorrow.

Guessing it's best not to mention it's been remapped!


Sent from my iPhone using Tapatalk
Title: Re: DSG judder after DSG service
Post by: slix on October 30, 2016, 11:18:11 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
Cheers guys I bought the car on the 13th August so will give them a call tomorrow.

Guessing it's best not to mention it's been remapped!


Sent from my iPhone using Tapatalk

Nah they shouldn't know it's been mapped.

I got my car from them too and the guy was a bit annoying at times like most dealers are. Just be decent with him as nobody likes someone coming in all guns blazing as you would probably get nowhere.

When you buy a second-hand car from a dealer, you still have statutory rights under the Consumer Rights Act.
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 31, 2016, 07:55:28 am
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
Cheers guys I bought the car on the 13th August so will give them a call tomorrow.

Guessing it's best not to mention it's been remapped!


Sent from my iPhone using Tapatalk

Nah they shouldn't know it's been mapped.

I got my car from them too and the guy was a bit annoying at times like most dealers are. Just be decent with him as nobody likes someone coming in all guns blazing as you would probably get nowhere.

When you buy a second-hand car from a dealer, you still have statutory rights under the Consumer Rights Act.
You got your car from gt performance ?


Sent from my iPhone using Tapatalk
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 31, 2016, 02:57:13 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
I phoned the garage today and it seems my car is under warranty and they are in the process of posting out information on how to make a warranty claim.

Thank you very much, you could be saving me lots and lots of money!  :phew:
Title: Re: DSG judder after DSG service
Post by: andyy on October 31, 2016, 03:03:46 pm
By law the garage has to supply a minimum 3 month warranty.. even if they say otherwise.
Title: Re: DSG judder after DSG service
Post by: Paradox1 on October 31, 2016, 03:12:48 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
I phoned the garage today and it seems my car is under warranty and they are in the process of posting out information on how to make a warranty claim.

Thank you very much, you could be saving me lots and lots of money!  :phew:

Keep on it as its funny how they say there is no warranty, yet they are posting info to you months later...
Perhaps waiting until the 3 months after the purchase date when it will be out of warranty.
Title: Re: DSG judder after DSG service
Post by: Lucastheone92 on October 31, 2016, 03:16:29 pm
Wondering why this hasn't been mentioned before but all car dealers must give at least 3 (maybe 6) months warranty on all used car sales. Unless he wrote something saying no warranty and you specifically signed it then you have a legal right to go back. @Lucastheone92 (http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=16750)
I phoned the garage today and it seems my car is under warranty and they are in the process of posting out information on how to make a warranty claim.

Thank you very much, you could be saving me lots and lots of money!  :phew:

Keep on it as its funny how they say there is no warranty, yet they are posting info to you months later...
Perhaps waiting until the 3 months after the purchase date when it will be out of warranty.
Yeah i know its a bit strange but yeah i will keep an eye on it !
Title: Re: DSG judder after DSG service
Post by: eddie pk on October 31, 2016, 06:17:59 pm
i know a customer has sale of goods act and a bit of protection , but if buying a car that is knowingly modified , remapped etc , through a second hand dealer does this affect a warranty? .can they actually offer any 3rd party  warranty if its mapped ?...(for example if it is provided through the r.a.c ). i do not know the answer , warranty companies and mods do not go well together normally...