Post by: mcblfc88 on April 23, 2019, 05:58:42 pm
I’ve sent them the part numbers as confirmed on R-tech’s website and they are saying that the DV Rev G is “not compatible with the turbo on my car?
And saying cam follower Rev R also won’t fit my car.
It’s an 07 plate GTI, seemingly plenty of people have fitted these latest revision let’s so what do I do? Is it just try another dealer or what?
Post by: shail on April 23, 2019, 06:42:08 pm
Post by: rich83 on April 23, 2019, 10:25:14 pm
Post by: mcblfc88 on April 24, 2019, 08:18:53 am
Luckily i've spoken to the guy at the VW indy the car is going into friday (ex VW master tech), and he's said either order them off awesome GTI or he will get them through TPS
Post by: Dave Y on April 24, 2019, 10:12:09 am
Post by: rich83 on April 24, 2019, 12:11:25 pm
He wouldn't have it, said the parts need to be ordered against a chassis number and the system says the parts I want don't fit.... I despair.
Luckily i've spoken to the guy at the VW indy the car is going into friday (ex VW master tech), and he's said either order them off awesome GTI or he will get them through TPS
??
Just give them the correct part number and give them your money. They cannot NOT supply you a part because its "wrong" for your car
Post by: Wadgti on April 24, 2019, 12:52:52 pm
Cam follower was fine, but they asked for the part no of the existing DV and there was more than one listed. I went for the diaphram one.
I have an axx and can list the part no's I got if you need. I have fitted mines with no issues.
Post by: RobC on April 24, 2019, 01:54:14 pm
He wouldn't have it, said the parts need to be ordered against a chassis number and the system says the parts I want don't fit.... I despair.
Luckily i've spoken to the guy at the VW indy the car is going into friday (ex VW master tech), and he's said either order them off awesome GTI or he will get them through TPS
??
Just give them the correct part number and give them your money. They cannot NOT supply you a part because its "wrong" for your car
This!
Post by: mcblfc88 on April 24, 2019, 04:42:51 pm
Have you tried RPS online?
Messaged them a couple of weeks ago for service items, didn’t get a reply
Post by: mcblfc88 on April 24, 2019, 04:44:31 pm
Post by: Dave Y on April 24, 2019, 05:02:44 pm
Post by: muff1991 on April 24, 2019, 09:18:19 pm
I know your pain on that one.. if you want the diaphragm design get the G and forget what they got to say! We know the difference and there’s a reason why we want the G
Sent from my iPhone using Tapatalk
Post by: pudding on April 25, 2019, 05:23:08 pm
He wouldn't have it, said the parts need to be ordered against a chassis number and the system says the parts I want don't fit.... I despair.
Luckily i've spoken to the guy at the VW indy the car is going into friday (ex VW master tech), and he's said either order them off awesome GTI or he will get them through TPS
??
Just give them the correct part number and give them your money. They cannot NOT supply you a part because its "wrong" for your car
No, but they can refuse to take it back if it IS wrong :grin:
Sounds like this parts guy is a jobsworth berk, but in his defence, parts people are taught to only sell what it says on the screen. Some dealers will humour you and order what you want, and some will do everything by the book.
Sounds like the OP was trying to do this via email by 'Sending the part numbers over'. That will never work. Dealers are always best dealt with in person, but people seem to have a phobia of going into them these days.