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General => Random Chat => Topic started by: MAT ED30 on June 06, 2010, 08:34:13 am

Title: Sky box problems
Post by: MAT ED30 on June 06, 2010, 08:34:13 am
Anyone else having problems ie both of my HD and sky plus boxes will not turn on at all after being on stand by last night. Plugged in an old sky box and within ten min it's done the same thing ie will not turn on.  :confused:
Title: Re: Sky box problems
Post by: chungster on June 06, 2010, 08:40:49 am
Regular feature of the crap sky boxes in my experience. It freezes now and again (your stuck on the channel you were watching at the time and you can't switch off or change channels)

so we kill it at the mains and leave it for 5mins to let the computer reset itself.

As for last night we lost the signal due to electrical thunderstorm in area but it shouldn't have caused your problem tho.
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 08:44:08 am
Thing is my + box did some kind of update or download last night and it was crazy loud sounded like it was going to blow up
Title: Re: Sky box problems
Post by: Janner_Sy on June 06, 2010, 08:45:40 am
i nver had this with my normal sky box, but since getting the sky+ HD box, that has happenned a few times.  i normally just unplug it for five minutes and try again.  that seems to work, but it annoiys the hell out of me.
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 08:49:40 am
Unplugged for 6 hours last night and still nothing  :confused:
Title: Re: Sky box problems
Post by: Janner_Sy on June 06, 2010, 08:53:31 am
how oldi your box, they might come out and fix it for you
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 09:02:38 am
Not sure but will call em this morning and if they won't fix them I will cancel my sky pure and simple
Title: Re: Sky box problems
Post by: chungster on June 06, 2010, 09:26:09 am
Yeah when the fans inside start going mega loud like it's jumped from 1 bar of boost to 2 bar it's a sign its gonna stop working. Hope yours has not truly killed itself!
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 09:46:00 am
Just done a system restore/reboot but both now work but lost all stored data  :fighting:
Title: Re: Sky box problems
Post by: jhtrophy on June 06, 2010, 09:49:04 am
oh no the porn!!!!! :signLOL:
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 10:12:36 am
I know  :signLOL:
Title: Re: Sky box problems
Post by: Janner_Sy on June 06, 2010, 11:05:32 am
i had a call from sky just now, asking if i would like to pay 4.50 per month until 2012 for cover.  ive got a spare box anyay and its still under warrantee so i tuned them down. plus my house insurance covers all this malarkey
Title: Re: Sky box problems
Post by: Top Cat on June 06, 2010, 11:33:44 am
The noise is just the fans, it needs a forge twintercooler  :signLOL:

Just ask to be put straight intouch with the cancelations department then when you get through tell them replace it or i am off but also tell them you are thinking about moving to them for internet.  :wink:
Title: Re: Sky box problems
Post by: Hurdy on June 06, 2010, 01:59:57 pm
I've just ordered the new 1TB Sky+HD box. Here's hoping I don't let myself in for a world of pain as the Sky+HD box I have now works fine. :confused:
Title: Re: Sky box problems
Post by: Saint Steve on June 06, 2010, 06:04:39 pm
If Sky comes out Matt to fix. Generally if your having lots of stuck on standby issues. You need the Dish checking for correct Lnb/dish combo, and also have the Twin sat feeds changed. They cause stuck in standby issues.
Title: Re: Sky box problems
Post by: MAT ED30 on June 06, 2010, 06:21:00 pm
its all working now after doing the unplug power and hold left and right arrows down and plugging back in to reboot and wipe all my saved stuff  :fighting:
Title: Re: Sky box problems
Post by: Saint Steve on June 06, 2010, 06:28:37 pm
It will keep doing it, unless the cables and dish are checked matt.

Standby issues are commonly caused by those 2 issues and cause multiple complaints and call outs. Quick fix is box changes but that doesnt cure the problem. Trust me.
Title: Re: Sky box problems
Post by: MattPoss on June 07, 2010, 07:25:55 pm
I'm having similar problems with my Sky+ HD box aswell. Keeps losing signal and not recording programs (other 2 boxes in the house are fine (another HD one and a normal Sky+ one, all through the same dish)

Can't get a new box becasue I don't run it through a HDMI lead, it goes through Component Video leads and apparently they don't make Sky+ HD boxes with the Component Video connections anymore :fighting: :fighting:

Matt
Title: Re: Sky box problems
Post by: Saint Steve on June 07, 2010, 07:29:32 pm
^^^ that is true. Cost cutting excersize. Not enough demand for component connection as its rather dated and doesnt give best Hd Quality.Thats why sky dropped it, along with 2nd scart connection in latest Gen box.
Title: Re: Sky box problems
Post by: MattPoss on June 07, 2010, 07:33:33 pm
Yeah it's rather annoying, kind of leaves us stuck as I can't run it through a HDMI cable.

P.S Steve, don't suppose you work for Sky do you?!

Matt
Title: Re: Sky box problems
Post by: Saint Steve on June 07, 2010, 09:12:48 pm
I do fella  :smiley:
Title: Re: Sky box problems
Post by: MattPoss on June 07, 2010, 09:15:05 pm
I see, don't want to take this of topic for Matt but I don't suppose you know of anywhere to get a Sky+ HD box with the Component Video connections do you?!

Sky aren't hiding any by chance that are gathering dust are they :grin:?!

Matt
Title: Re: Sky box problems
Post by: Hedge on June 07, 2010, 09:23:46 pm
I see, don't want to take this of topic for Matt but I don't suppose you know of anywhere to get a Sky+ HD box with the Component Video connections do you?!

Sky aren't hiding any by chance that are gathering dust are they :grin:?!

Matt

Funny that. I very nearly upgraded to Sky HD about 18 months ago but as my Plasma at the time only had component connections I specified a component HD box.
Needless to say it didn't turn up and I ended up binning Sky altogether.

You may find one on Ebay but they are getting on a bit now. :sad1:
Title: Re: Sky box problems
Post by: MattPoss on June 07, 2010, 10:08:46 pm
I see, don't want to take this of topic for Matt but I don't suppose you know of anywhere to get a Sky+ HD box with the Component Video connections do you?!

Sky aren't hiding any by chance that are gathering dust are they :grin:?!

Matt

Funny that. I very nearly upgraded to Sky HD about 18 months ago but as my Plasma at the time only had component connections I specified a component HD box.
Needless to say it didn't turn up and I ended up binning Sky altogether.

You may find one on Ebay but they are getting on a bit now. :sad1:

Doh, that's not good news. We've just moved into a house we've built (took 7 years to do) and back when the house was wired, Component Video cables seemed a pretty 'in thing'. Now they are wired into the walls and plastered over, i'm kind of stuck with them as my Sky box is nowhere near my TV :sad1:

Matt
Title: Re: Sky box problems
Post by: MattPoss on June 07, 2010, 10:38:32 pm
Just had a bit of a thought, don't suppose theres anything I can get to plug my Component Video cables into to convert them to go into a HDMI socket is there (like a CV to HDMI adapter)?!?!

Matt
Title: Re: Sky box problems
Post by: Hedge on June 07, 2010, 11:18:47 pm
These people might be able to help. http://www.lektropacks.co.uk/index.php

The problem with component is that it is still analogue and as such can't be copy protected.

Sorry mate. Can you use the component cables to pull HDNI cables through? Or use CAT5.
Title: Re: Sky box problems
Post by: Saint Steve on June 08, 2010, 06:57:34 am
or buy the New Panasonic screen which is wireless HDMI  :wink:.

£5000 of small change though :sad1:
Title: Re: Sky box problems
Post by: MattPoss on June 08, 2010, 09:32:08 pm
These people might be able to help. http://www.lektropacks.co.uk/index.php

The problem with component is that it is still analogue and as such can't be copy protected.

Sorry mate. Can you use the component cables to pull HDNI cables through? Or use CAT5.

Thanks for that Hedge, i'll take a look  at them.

I cant really pull the cables through as they are plastered into the wall and as far I can can remember the chase we cut for them in the block wall wouldn't be deep enough. Plus they go up, along them down the wall.

Looks as though i'm going to have to make a shelf and mount it directly under my TV (TV is fixed to the wall) and get a new Sky+ HD box, sit it on the shelf and run it through a HDMI cable directly into the TV. Not ideal but neither is non of my programmes recording due to loss of signal :sad1:

Thanks for the help folks :happy2:

Matt
Title: Re: Sky box problems
Post by: Saint Steve on June 08, 2010, 09:37:01 pm
Np