MK5 Golf GTI
General => Random Chat => Topic started by: Andy on September 28, 2010, 03:29:00 am
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I bought the Dell lap top because they had a good reputation and after sales care.After 11 months the charger would only work if the wire was bent around on its self and also the hinge on the right hand side had come away..Phoned up dell to get it sorted,the customer service guy kept on telling me because it was near the end of the warranty i will have to take an extended warranty out so they could fix it.I told them i wasn't going to do that because as far as i was concerned it was under warranty by them and i want it sorting for free..so after many many phone calls i got to spoke to thier manager who promised a engineer will be at my address to fix the issues with the lap top..Sure enough 9am he was at the door and all fixed by 10am..so i was a happy chappy....
So a last month the lid on the lap top was getting stiff to open and getting worse,any way tonight the lid broke of the hinge so i had to take the bloody lap top apart so i could take the hinge out so now my lap top has one hinge and looks like it has been kicked around the room...Iwill never buy anough Dell lap top
SORRY FOR THE RANT
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I bought a dell a while ago and it did have some issues but they were all fixed onsite and promptly.
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Two family members have both had dell laptops. One was around three years old when it had a problem with the charger socket on the laptop. Well out of warranty so it got chucked. The other one is around eighteen months old and still going strong.
By contrast my Acer laptop is 6-7 years old. It needed a new motherboard after about three months of ownership but has been fine since.
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TBH I work with hundreds of Dell systems at work - both desktops and laptops - and they have been very reliable.
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Have a 3 year old Dell lapptop thats seen a fair amount of abuse and its still going strong. Anyone can have a bad day.
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more than a badnday its fell apart :sad1:
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They're so common, you should easily get some spares of ebay.
Mac FTW though.
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get the top for £65 but i would rather put it towards another lap top poss a mac one
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Macbook Pro's are more expensive, but the build quality is on another level!
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DELL aren't that bad...I'd put it to bad luck.