MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: WILLZIE on November 04, 2010, 12:23:05 pm
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Hi peeps,....... Looking into geting some breakdown cover, could anyone recommend which cover is best please from experience , RAC, AA, Greenflag...???
Im doing alot of country miles and the car is over 3 years old now and you never know what could happen!, wanting complete cover really, not just home start.
Much appreciated.
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RAC for me. I think Green Flag will just send ''any local'' garage some times & as far as i know RAC & AA just use there own work force.Don't fancy the idea of being miles from home & any old tom dick or harry turning out.
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i went for Vw assistance break down..which are vw trained if they can't make it they send the rac
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I've used RAC for years. I had an Alfa for ages so I broke down a couple of times :signLOL:
They were always fast, courteous and helpful.
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It's the RAC for me - been a member for nearly 20 years. I had reason to call them out many years ago when I broke down right outside Harrods - mega :embarrassed: !! They sent an independant operative out who was just a nightmare. Following a complaint they ditched the services of that particular garage but other than that I've had no problems with them. I even negotiated cheaper membership with them this year. Was getting fed up paying full whack year on year whilst new members were getting excellent deals. My company van is covered by the AA and they've always excellent when I've called them out.
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Do some research into ADAC, it is a German organisation, who get very very good reports and use RAC in the UK. They are considerably cheaper too.
Have a look on the Northloop website.
http://z8.invisionfree.com/Northloop/index.php?showtopic=1378 (http://z8.invisionfree.com/Northloop/index.php?showtopic=1378)
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I have RAC cover purchased using my Tesco clubcard point.
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i went for Vw assistance break down..which are vw trained if they can't make it they send the rac
.... x 2 :notworthy:
And they always ask if I would prefer a VW specialist from their team. I've had nothing but good experiences with them.
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fb308%2FRedRobin_05%2FCoilPack_25July09.jpg&hash=41b4605243be10db031f42e027d102b3f1f1c3d2)
^ Around 7:00am one Saturday morning on my way to Castle Combe.. Stopped for V-Power.. Wouldn't restart.. VW Assist arrived in 45 minutes.. Coilpack needed.. GTI one not onboard but only Mk5 Golf coilpack.. He phoned a VW Assist mate who was on his day off.. He went to collect a GTI coilpack from his home, getting him out of bed much to his wife's amusement.. Returned and fixed my car.
Other good experiences to report too :notworthy:
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Do some research into ADAC, it is a German organisation, who get very very good reports and use RAC in the UK. They are considerably cheaper too.
Have a look on the Northloop website.
http://z8.invisionfree.com/Northloop/index.php?showtopic=1378 (http://z8.invisionfree.com/Northloop/index.php?showtopic=1378)
....IIRC isn't the process of joining ADAC rather tedious?
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RAC are a bunch of arses, in my opion of course. been with them for 15 years and the first time i call them, they are arses !
I would join AA or somebody else.
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i get green flag free through my bank account, so i use them, have never had to use them, touch wood :)
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Hi peeps,....... Looking into geting some breakdown cover, could anyone recommend which cover is best please from experience , RAC, AA, Greenflag...???
Im doing alot of country miles and the car is over 3 years old now and you never know what could happen!, wanting complete cover really, not just home start.
Much appreciated.
Have a look at these guys : http://www.autoaidbreakdown.co.uk/
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Do some research into ADAC, it is a German organisation, who get very very good reports and use RAC in the UK. They are considerably cheaper too.
Have a look on the Northloop website.
http://z8.invisionfree.com/Northloop/index.php?showtopic=1378 (http://z8.invisionfree.com/Northloop/index.php?showtopic=1378)
....IIRC isn't the process of joining ADAC rather tedious?
Nein!
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Do some research into ADAC, it is a German organisation, who get very very good reports and use RAC in the UK. They are considerably cheaper too.
Have a look on the Northloop website.
http://z8.invisionfree.com/Northloop/index.php?showtopic=1378 (http://z8.invisionfree.com/Northloop/index.php?showtopic=1378)
....IIRC isn't the process of joining ADAC rather tedious?
Nein!
- Emailing card details is not especially secure.
- Arranging a foreign bank transfer will cost at least an extra £20.
Hmm, not for me. :smiley:
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RAC are a bunch of arses, in my opion of course. been with them for 15 years and the first time i call them, they are arses !
Care to elaborate?
The first and only time I've called out the RAC, they responded quickly, diagnosed the problem and took my car to the nearest dealers. Then, without me having to ask, the chap helped lift our shopping from the car, dropped us off at our doorstep and helped carry the bags to the door. Even called up the centre to find out where exactly I could pick up my rental car from on Monday.
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Quote taken from Northloop
Of course we can do payment by phone again.
Since credit card information cannot be saved in our system, I'm sorry to tell you, that we have to do this every year.
If you like, you could also fax me your credit card information.
Fax 0049-221-4727452
Best regards
Petra Leyrer
Teamleiter Telefonservice-Backoffice
ADAC Nordrhein - Bremsstr. 9 - 50969 Köln
Telefon (0221) 4727-444 - Telefax (0221) 4727-452
adac@nrh.adac.de
Guess I will call Petra when my Roc R assistance runs out.............. had this a few years ago, and Petra's Colleague spoke very good England. All very very painless, but ETTO.
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I've always used RAC; who were fine.
Then I did a little google searching when I had an Alfa (and as per the previous poster mine too broke down). I went to rescuemycar.com and its been great.
Dirt cheap, and they use local garage type folk who are always friendly and helpful. Plus they're keen to keep on the books of the agent so they work hard to keep you happy.
But that said, I now have greenflag through my bank account, so once my current cover runs out I'll be using the one that I get included with my bank.
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i've used the AA in the past and always received a good service - but be careful beacuse i've heard of them charging people extra if you call them out too many times.
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I think the RAC do something similar. You get a "no claims bonus" each year that you don't call out. But this goes up if you call too many times.
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I think the RAC do something similar. You get a "no claims bonus" each year that you don't call out. But this goes up if you call too many times.
....If that is the case, the RAC should make it crystal clear in their published information. I haven't noticed such a caveat in my VW Assist (which is RAC) bumf.
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AA is 5 claims in 1 year then they will charge you after the 5th,
I too was with AA when I had my Focus ST, they where brill, when my drive shaft broke they came out and took me and the car home has it was 3 in morning, the next day after taking my decat, exhaust and bluefin I phoned them back up has part of the first call out and they took my car down to Ford.
I have had similar experience with the RAC with the VW assistance but I now like some others on here have Green flag through my bank £10 a month for home start and recovery...
Darren
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i had been with the aa for many years,each year at renewal the quote would be robbery,so i would ring them up and they would knock loads off.The few times i called them out they were fine.Then last year I was working abroad when the renewal was due i thought i would let it lapse and sort it out when i got home. You can imagine how P****D O*F I was on my return to find they had taken £192 !!!! off my credit card.When i rang them up they said there was nothing they coud do about it as i was on a continuous contract......WTF!! SO as you can guess the AA or any of their associated companies will ever get another penny out of me.
"IT'S ALL IN THE TERMS AND CONDITIONS SIR" ( AA.ryanair.easyjet.etc.etc.etc)
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You can imagine how P****D O*F I was on my return to find they had taken £192 !!!! off my credit card.When i rang them up they said there was nothing they coud do about it as i was on a continuous contract......WTF!!
"IT'S ALL IN THE TERMS AND CONDITIONS SIR" ( AA.ryanair.easyjet.etc.etc.etc)
....That's outrageous!! :fighting: Are you sure that you can't overturn that? It might be in their small print but it doesn't mean you can't challenge it and I reckon it may even be fundamentally against the law regarding consumer rights.
I'm so glad that VW Assist/RAC don't behave like that.
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if i was to write down all the phone calls e mails etc that i made to the AA it would make a short novel.As one example each time i renewed my cover i would tell them that i wanted them to remove the details of the credit card i had used. So when they renewed it this time they must have still had my credit card details on file,when i challeneged this i asked for a copy of my conversations with them they said it would cost me £10 !! I agreed to pay as you can guess I hear'd every excuse under the sun as to why they suddenly could'nt send it .They originally told me they had listened to it and the conversation was ambiguous .......i could go on and on...sometimes life is too short I just vowed never to give them or their associated companies another penny. maybe we should start another topic elseware on the forum so we can comment on the companies who have had us over with their TERMS AND CONDITIONS (AA,easyjet.red letter days,ryanair..........)
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Do what I do.... buy a new car every year from a main dealer and get your breakdown free :grin:
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Some really great info here peeps, very much appreciated!! RAC looks the fav, I will have to trawl the fine print and give them a call! :drinking: :happy2: