MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: Russ_leeds on November 08, 2010, 10:53:04 am

Title: VW Leeds service
Post by: Russ_leeds on November 08, 2010, 10:53:04 am
just taken my car down to vw leeds for its 50000 service. i asked the service bloke if they used longlife oil on t&d services to which he replied no. i mentioned the bulletin that vw put out in 2008 and he said he had never heard of this. so i get to pay the difference. is there a copy of this memo anywhere?
cheers
Title: Re: VW Leeds service
Post by: Gene Hunt on November 08, 2010, 11:16:19 am
My Mate works for Harrogate VW & mine always has the long life oil even tho it's set for t&d.
Title: Re: VW Leeds service
Post by: TagnuT on November 08, 2010, 11:48:26 am
I have had this problem myself where the dealers don't know about this. I paid the difference, but they price matched a cheaper price so the extra was only about £7. It is annoying though that there is a bulletin instructing the dealers to use LL oil!

I rang the Seat dealer to get a price their reply was that they always use LL oil for services. :jumping:
Title: Re: VW Leeds service
Post by: Russ_leeds on November 08, 2010, 01:01:34 pm
they said they want £5 a litre difference plus vat :mad:
Title: Re: VW Leeds service
Post by: Russ_leeds on November 08, 2010, 05:57:37 pm
well been and picked the car up. they used longlife oil and didn't charge me so i wonder if they looked into the bullitin
either way result :happy2:
Title: Re: VW Leeds service
Post by: Garth on November 08, 2010, 06:20:09 pm
There's a thread about my experiences of Leeds VW on here somewhere. They're all idiots from what I can tell  :sad1:
Title: Re: VW Leeds service
Post by: Russ_leeds on November 09, 2010, 06:15:41 pm
yeah i get that impression 2 mate
Title: Re: VW Leeds service
Post by: vr6t on November 10, 2010, 10:37:09 pm
Funny that!! I got my GTI from them as well. I gave them a call to see what oil the had put in it, as i noticed it said it hadn't been filled with LL oil at the service before i got it. Much to my surprise the service woman said it was a semi synth 10w 40 that they had put in it....
I changed it out for some 5w 30 Shell ultra extra and a new filter last weekend
Title: Re: VW Leeds service
Post by: Garth on November 11, 2010, 11:25:50 am
They put the wrong oil in my car when they serviced it too. I made them replaced it FOC because it was their mistake!
Title: Re: VW Leeds service
Post by: MAT ED30 on November 11, 2010, 06:22:06 pm
I only use 0-40 in mine   :laugh: