MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: WILLZIE on August 23, 2011, 11:27:29 am

Title: Anyone got a GOOD NEWS letter from VW?
Post by: WILLZIE on August 23, 2011, 11:27:29 am
Just got a letter from my VW dealer saying ''our Regional Director has asked me to contact you regarding some good news about your vehicle, please contact me on XXXXXXXX quoting reference XXXXXXXX ''

Haven't got time to ring them today, just want to know if anyone else got this?
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: Tfsi_Mike on August 23, 2011, 11:28:48 am

You've won a straight swap for a Golf R  :surprised:
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: Richn83 on August 23, 2011, 11:40:02 am
I would be very careful that it isnt a scam mate, if htye have your address and reg details for example but need the rest of your details from a phone call to get hold of a V5 or something. Might just be being paranoid but do VW even have regional directors and if so what are they doing getting people to write non-descript letters to customers......
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: Nodz on August 23, 2011, 11:53:15 am
I agree with Rich. I'd phone VW uk customer service and see what they say about it. I'm sure they would know.

Plus it would probably make a change from them getting calls about rust  :signLOL:
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: MPS on August 23, 2011, 11:53:20 am
+1, sounds fishy as hell to me. Ring VW customer services and see if they know anything about it.
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: gillm on August 23, 2011, 12:19:45 pm
Prob just a trade in letter I have had a few of them
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: Frenzy on August 23, 2011, 12:42:40 pm
sounds very suspect to me. Who says "I've got good news for you but you have to ring this number to find out more"?  :chicken:

And i'd hardly consider the news of decent or better trade in prices as universally 'good news' - yes it's good to hear but the chances are i'm not looking to sell and if i do happen to be why can't you put that info in the bloody letter you've just sent me?!  :stupid:
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: B3n on August 23, 2011, 12:49:07 pm
Sounds like a plain old sales marketing letter to me :drinking: You'll give them a bell quote that number and they will say something like
"You've been selected to attend our VIP sales event this weekend where you can expect to save £000's off selected models"
Or
"We have a customer waiting to buy your car please give us a call to discuss an amazing deal on a new GTI"

Something along those lines :drinking:

Ben
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: Pablos007 on August 23, 2011, 12:55:49 pm
Prob just a trade in letter I have had a few of them
^^ Me too - once you're on their database there is no escape!

Though, still worth Googling the phone number to if it comes up on any of the scam or consumer websites.
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: WILLZIE on August 23, 2011, 01:02:44 pm
The phone numbers right for the dealer, judging... they may want me to do a trade in   :chicken:
Will ask them 2moz when I go down there to pick my car up.   :smiley:
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: mb on August 23, 2011, 02:55:39 pm
Had one of these before. They will say they have got people looking for a used GTi & are you interested in changing your car etc, etc
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: telewebby on August 23, 2011, 07:34:05 pm
yes it will be a letter to change the vehicle with some super amazing deal that you cant turn down, i work for car company and they have these types of letters sent out now and again and it is also plate change very soon

alex
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: m4t_lee on August 26, 2011, 11:00:04 pm
Had the same letter this week but from a vauxhaul dealer, binned it :)
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: rdfcpete on August 26, 2011, 11:58:35 pm
Not quite the same, but similar - I got a VIP invite thing to the dealer where I bought my GTI (which interestingly isn't my local dealer) which promised substantial discounts on a range of cars.

A good friend works at my closest Audi dealer and he said they did the same VIP thing on exactly the same date, which resulted in them selling a good number of brand news cars. He said they gave discounts of up to £3k on list stuff, including £2500 from list price on a brand new S3.

I don't know how unusual that is or whether it's a gimmick.
Title: Re: Anyone got a GOOD NEWS letter from VW?
Post by: mortygttdi on August 27, 2011, 01:59:18 pm
I get these all the time aswell usually from MB and Audi but do get them now and again from VW and Vauxhall the joys of owning a car :rolleye:

Darren