MK5 Golf GTI

General => Random Chat => Topic started by: Alexander on November 14, 2011, 05:43:02 pm

Title: Broadband - Plusnet/BT
Post by: Alexander on November 14, 2011, 05:43:02 pm
Moving house soon and I'm moving out of an area covered by my current provider o2 who I've been really happy with. £20 a month with no contract.
The area that I'm moving to is only covered by BT and so the choice is limited to BT or Plusnet.
Has anyone got any feedback on the service from the two?

Best option at the moment looking to be Plusnet as it's slightly cheaper with only a 12 month contract over 18 with BT
Title: Re: Broadband - Plusnet/BT
Post by: SteveS on November 14, 2011, 05:48:14 pm
no bt infinity? (fibre to cabinet)
Title: Re: Broadband - Plusnet/BT
Post by: Hedge on November 14, 2011, 05:48:59 pm
BT Infinity ftw.  :smiley:
Title: Re: Broadband - Plusnet/BT
Post by: Greeners on November 14, 2011, 05:51:39 pm
If you can get Infinity then great, if not then avoid BT like the plague as I have had two years of sheer hell with them!!!  :fighting:
Title: Re: Broadband - Plusnet/BT
Post by: SteveS on November 14, 2011, 05:54:34 pm
i just got it today, 25mb, not amazing but twice what i had. torrents are limited which is hella disappointing..
Title: Re: Broadband - Plusnet/BT
Post by: marka87uk on November 14, 2011, 06:30:47 pm
I'm looking to go to IDNet FTTC shortly. Perhaps see if you can go with them? They do not limit any traffic etc.

I was firstly looking at Infinity until I read about their throttling and traffic shaping!
Title: Re: Broadband - Plusnet/BT
Post by: Alexander on November 14, 2011, 09:14:52 pm
no bt infinity? (fibre to cabinet)

Not in the countryside  :sad:

Pretty impressed with O2 ,I've been getting around 8 meg which is usually unheard of round here!
Title: Re: Broadband - Plusnet/BT
Post by: Alexander on November 14, 2011, 09:15:57 pm
If you can get Infinity then great, if not then avoid BT like the plague as I have had two years of sheer hell with them!!!  :fighting:

What problems did you have with them? Feel free to PM,would just be good to know!
Title: Re: Broadband - Plusnet/BT
Post by: Eccie on November 14, 2011, 09:28:46 pm
I'm on the move from O2 (who have been good, i must say) because they have stopped the deal that i was on. This is the deal that I've gone for http://www.primussaver.co.uk/agent/autumn/phone-and-broadband2.html?utm_source=Affiliate_Window&utm_medium=Affiliate_Marketing&utm_campaign=Affiliate_Window&awc=3552_1321305852_f62a7994fc7cf46ab0fee282287363c5

I'm in the sticks and have limited availability, but thought this wasn't bad and suits my needs
Title: Re: Broadband - Plusnet/BT
Post by: Alexander on November 14, 2011, 09:36:01 pm
Eccie when are you due to be connected?would be good to get your initial thoughts on that deal.
Title: Re: Broadband - Plusnet/BT
Post by: sub39h on November 14, 2011, 09:39:52 pm
You can have O2 anywhere where you can have a BT landline. Yeah you have to pay a small line rental fee but it's not the end of the world and O2 broadband is so good it really is worth it. Their customer support is second to none.
Title: Re: Broadband - Plusnet/BT
Post by: Eccie on November 14, 2011, 09:51:42 pm
Eccie when are you due to be connected?would be good to get your initial thoughts on that deal.

Some time after the 16th, just hoping its good, I picked it up from moneysavingexpert site

I will let you know how it goes

Title: Re: Broadband - Plusnet/BT
Post by: icenutter on November 14, 2011, 10:09:22 pm
I've had excellent experience with Plusnet.  They're advertising themselves at the moment with their cheaper plans, but I'm paying more for an 'unthrottled' service.  We've got BT Infinity in one house, but there is a massive slowdown at peak times; the service is much more consistent with Plusnet.  I'm guessing that BT have a more overt Transparent Proxy server policy as well, as I get a lot more random page errors.

Plusnet offer static IP addresses for no extra as well.  And like someone told me once, 'if you don't know what a static IP address is, you don't need one".
Title: Re: Broadband - Plusnet/BT
Post by: marka87uk on November 14, 2011, 10:14:15 pm
Do Plusnet throttle or traffic shape on their 'Extra' service?

120GB with unlimited midnight to 8am seems quite good and the price is cheaper than IDNet too.
Title: Re: Broadband - Plusnet/BT
Post by: Greeners on November 14, 2011, 10:41:10 pm
If you can get Infinity then great, if not then avoid BT like the plague as I have had two years of sheer hell with them!!!  :fighting:

What problems did you have with them? Feel free to PM,would just be good to know!

Where to start!
Very poor customer service, mainly infuriating off shore call centres!
Failing equipment
Invoice issues
Delays in connection
Very poor broadband speed
Etc etc!  :fighting:
Title: Re: Broadband - Plusnet/BT
Post by: welikeaps on November 14, 2011, 10:52:26 pm
Try these guys, think they are partly owned by O2 and have very similar prices.

https://www.bethere.co.uk/web/beportal/homepage?cm_mmc=google-_-BE%20There-_-BE%20There-%20Exact-_-bethere&mpch=sem (https://www.bethere.co.uk/web/beportal/homepage?cm_mmc=google-_-BE%20There-_-BE%20There-%20Exact-_-bethere&mpch=sem)

HTH

Title: Re: Broadband - Plusnet/BT
Post by: MAT ED30 on November 14, 2011, 10:52:50 pm
As nath says bt are sh1t
Title: Re: Broadband - Plusnet/BT
Post by: marka87uk on November 15, 2011, 01:43:11 pm
I see Plusnet does manage traffic and they are quite open about it but how are torrent downloads even with the Pro addon?  :smiley:
Title: Re: Broadband - Plusnet/BT
Post by: Alexander on November 15, 2011, 06:03:01 pm
You can have O2 anywhere where you can have a BT landline. Yeah you have to pay a small line rental fee but it's not the end of the world and O2 broadband is so good it really is worth it. Their customer support is second to none.

Not according to O2, they have confirmed that they are unable to provide a service to my new house because the local exchange isn't LLU enabled.

According to samknows.com I have the choice of either BT, Plusnet or Primus
Title: Re: Broadband - Plusnet/BT
Post by: Squips on November 16, 2011, 03:46:20 pm
Haven't had any problems with plusnet and the speedtouch router. Infact I can't remember the last time I've rebooted it.
Title: Re: Broadband - Plusnet/BT
Post by: icenutter on November 16, 2011, 07:15:41 pm
Pro on Plusnet is awesome; the best service I've had at home, or in fact anywhere.  I'm sure you can get cheaper broadband, but I haven't found anyone that gives more real-world speed.

For example my mate has Infinity at his house, which in theory is much much faster. But if you try to use iplayer or download stuff at 7-8Pm the service is very slow. Plus he gets random packet loss and drops in service.

It's all about traffic shaping...
Title: Re: Broadband - Plusnet/BT
Post by: marka87uk on November 16, 2011, 07:35:23 pm
Cheers, I think I'm going to go for Plusnet Extra Fibre with Pro add-on... at £26.49 a month it's actually one of the cheapest fibre packages I've found and has a good monthly usage amount too unlike some other ISP's.

How long after ordering does the engineer come round? :happy2:
Title: Re: Broadband - Plusnet/BT
Post by: ub7rm on November 17, 2011, 08:49:22 am
In my new house I have the choice of BT or BT.  Bad times  :sad1:
Title: Re: Broadband - Plusnet/BT
Post by: Hedge on November 17, 2011, 10:33:20 am
I luvs BT.  :wink:
Title: Re: Broadband - Plusnet/BT
Post by: Eccie on December 05, 2011, 10:40:48 pm
Eccie when are you due to be connected?would be good to get your initial thoughts on that deal.

Dragging up an old thread so that I can give some feedback on my recent switch. Been up and running 2 weeks now.

Transfer to new supplier went very smooth, I got a nice N modem/router which works well, my download speed is around 6 Mb/s (which is what I was getting before) and the upload speed has improved slightly to 0.80 Mb/s - which for you folks on cable is still very slow, but I'm stuck on an old exchange out in the sticks!

So far it's been a positive experience (I have no affinity to the company) and it was a cracking deal, for me