MK5 Golf GTI

All Things Mk5 => Modifications & Technical Area => Performance Modifications => Topic started by: liver on November 26, 2011, 11:56:21 am

Title: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 26, 2011, 11:56:21 am
hi

had my car on the rollers yesterday and there seems to be some problems with my map

car peaks at 4k with 261bhp, then drops down to 200bhp straight away, car then progresses back upto 251bhp at the end of the rev range

it is deffo a mapping issue as the car is spot on mechanically apparently.

The map seems to either be requesting too much or not enough of either boost or fuel thus causing the massive drop when the car can't produce it

the car has a very limited power range and is very similar to a diesel like a power band

will be constructing a detailed email to bluefin over the weekend to send on monday first thing with my complaints, graphs and im also going to log the car at the weekend to help also.

Im wanting to know what groups i need to log to find out or point out the weakness in the map

would it be groups 1,2,115 and 230?

any help is greatly appreciated

Thank you

Title: Re: Mapping Issues - Superchips
Post by: edd666999 on November 26, 2011, 12:00:39 pm
gti or ed30? what mods you got?

have a read: http://www.mk5golfgti.co.uk/forum/index.php/topic,18519.0.html
Title: Re: Mapping Issues - Superchips
Post by: liver on November 26, 2011, 12:23:43 pm
cheers

its a gti, mods are Evoms CAI, Milltek tbe 3" non res, bluefin stage 2 software
Title: Re: Mapping Issues - Superchips
Post by: edd666999 on November 26, 2011, 12:27:49 pm
sounds like same issue as mine, they tried 17maps, in te end i got all my money back and went to revo.
Title: Re: Mapping Issues - Superchips
Post by: Janner_Sy on November 26, 2011, 02:31:51 pm
cheers

its a gti, mods are Evoms CAI, Milltek tbe 3" non res, bluefin stage 2 software
sounds like same issue as mine, they tried 17maps, in te end i got all my money back and went to revo.

Same with me.  They tried loads.  The fuel pump and stage 2+ map improved it, but it was by no means a smooth map.  Very erratic.  Superchips can not map the stage 2 GTI k03 for some reason.  (ignore the figures as they are fictional  :grin:

Blue = stage 2
red =stage 2+
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fsimonskerton%2Fcar_pics%2Fstage2andcoderedintake003.jpg&hash=8fa1edb039e43cec055545c75194c1e6ab2db455)
Title: Re: Mapping Issues - Superchips
Post by: gh172 on November 27, 2011, 01:31:37 am
These threads have got me a little worried, I've had the bluefin stage 2+ map for a couple of months. The power has never felt that smooth or strong in third and fourth.
I don't have any means by which to log the car, so I'll have to get the car to a dyno to see if I'm having the same issues. Hard to understand how a tuning company that has been in the industry as long as Superchips  can't get these maps right when other tuning companies can. I think I'd go Revo in a heartbeat , but unfortunately we don't have Revo where I live. Would GIAC or Viezu be a good alternative to Revo?
Title: Re: Mapping Issues - Superchips
Post by: Janner_Sy on November 27, 2011, 11:54:54 am
Superchips tried their utmost to solve it for me, but never actually managed it, hence me changing to Shark Performance.  Well worth the extra money i shelled out for it.

I take it your abroad(from the UK) somewhere hence your issues with mapping options.  Shark do an STS handset which works the same as the bluefin handset which might solve your situation.

http://www.mk5golfgti.co.uk/forum/index.php/topic,9088.0.html (http://www.mk5golfgti.co.uk/forum/index.php/topic,9088.0.html)
Title: Re: Mapping Issues - Superchips
Post by: gh172 on November 27, 2011, 01:03:24 pm
Thanks for the link. I'm in Western Australia so options are definitely limited. I'll look into shark performance , cheers.
Title: Re: Mapping Issues - Superchips
Post by: liver on November 27, 2011, 05:18:59 pm
looks like it is the old blufin not been able to map stage2 looking at this

ive just done some logging so going to take a look at those tonight and send them off tomorrow

if i cn work out a format to get them in here too i will pop them up.

I will try for my money back or at least the handset re-setting
Title: Re: Mapping Issues - Superchips
Post by: edd666999 on November 27, 2011, 07:23:02 pm
looks like it is the old blufin not been able to map stage2 looking at this

ive just done some logging so going to take a look at those tonight and send them off tomorrow

if i cn work out a format to get them in here too i will pop them up.

I will try for my money back or at least the handset re-setting

if you have had it less than 12months handset reset is free anyway.
Title: Re: Mapping Issues - Superchips
Post by: gh172 on November 28, 2011, 12:53:13 am
Keen to hear how you get on with Superchips .
Title: Re: Mapping Issues - Superchips
Post by: liver on November 28, 2011, 08:19:00 am
me too, i will be contacting them at somepoint within today.

Im trying to get all my rolling road runs emailed to me so i can send them on aswell

I will keep you posted.

Ive had the handset nearly 2 years unfortunatly
Title: Re: Mapping Issues - Superchips
Post by: liver on November 28, 2011, 02:32:32 pm
email has been sent with logs and the graph attached

lets await the response
Title: Re: Mapping Issues - Superchips
Post by: edd666999 on November 28, 2011, 11:47:21 pm
Baring in mind anyone reading this that they are very good at responding and indeed trying to resolve the issue, stage one is usually a very good map. Only going into stage 2 and above issues appear on SOME cars.
Title: Re: Mapping Issues - Superchips
Post by: gh172 on November 29, 2011, 12:12:16 am
Are there people you know of with stage 2+ without these issues?
Title: Re: Mapping Issues - Superchips
Post by: Janner_Sy on November 29, 2011, 12:16:55 am
stage 2+ solved alot of the issues on mine, but it was by no means smooth.  It was also slower than a stage 2 Shark vRS without the fuel pump or intake
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 08:16:20 am
i agree there customer services and after care is second to none.

im having some problems with my work emails i think there will be an email waiting once i get them up and working again
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 09:04:16 am
Hi Mark

I’m sorry that you’re having issues, I have checked the database and can see that you have been running this current map since May, I’m sure that you would have noticed back when you first installed the updated map if this issue was occurring, please log the air flow reading as this type of symptom is caused by a faulty airflow sensor, I also notice that you have a induction kit fitted, and these can cause the airflow meter get contaminated. If the airflow meter is faulty these do not flag a fault in the ECU, this is because the deteriorate over time.

Regards

Dave
Title: Re: Mapping Issues - Superchips
Post by: Janner_Sy on November 29, 2011, 09:18:01 am
Tbh I never noticed mine was bad until I drove someone else.
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 09:19:31 am
Morning,

Sorry I was having trouble with my emails and could not receive any so I have only just received your message this morning, I will log the air flow reading tonight, however I am not convinced that this will indicate any problems. The car is a daily driver to due to this very rarely goes above 4k revs with my commute hence the reason this has not flagged up sooner other than data logging and a rolling road session. Do the logs indicate any problems?

Regards,

Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 01:41:10 pm
ive done to some graphs to compare actual and specified boost and rail pressure for the three logs i did, ive got them in pdf and word but not sure hows best to put them up

any help is greatly appreciated
Title: Re: Mapping Issues - Superchips
Post by: Hedge on November 29, 2011, 02:07:50 pm
You could use the add PDF option or take a screenshot of them while open and add as a picture.
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 02:20:40 pm
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg404.imageshack.us%2Fimg404%2F7130%2Fimg0917lb.jpg&hash=c258927dca7ab9ab2934ca774e39a1c31da1f904)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg94.imageshack.us%2Fimg94%2F3559%2Fimg0916ol.jpg&hash=706e4842dd4c2b182ee9f57b2d873187f82156dd)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg198.imageshack.us%2Fimg198%2F8818%2Fimg0915xa.jpg&hash=e6cd22431790d35b0d5debd913bf964f16d3e4da)
Title: Re: Mapping Issues - Superchips
Post by: Hedge on November 29, 2011, 03:35:05 pm
Nice rail pressure.  :surprised:

What's up with the revs scale?
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 03:41:11 pm
i know, its terrible isnt it,

what do you think could be causing this? I can send my logs to anyone if they are good at understanding them, i havnt got a clue to be honest, have sent and asked bluefin to inspect but they havnt got back to me with regards to the logs.

not sure on the scale either
Title: Re: Mapping Issues - Superchips
Post by: liver on November 29, 2011, 04:01:24 pm
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg337.imageshack.us%2Fimg337%2F5735%2Fl6lvr.jpg&hash=ff0cc65e9349e746e043660e9098395b539efbb4)

the graph, missing the last 261bhp run but you get the idea of the problems
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 29, 2011, 07:59:33 pm
what else would be good to log with air flow to help get somewhere with bluefin?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 29, 2011, 10:37:00 pm
my logs

Log1, run 1
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg231.imageshack.us%2Fimg231%2F7117%2Flog1run1.jpg&hash=e533d0057b79b8e4c2ffa33ac615095089e36a16)

Log1, run 2
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg221.imageshack.us%2Fimg221%2F9683%2Flog1run2.jpg&hash=0f941000250080524945bafd0a95066fd276a498)

Log1, run 3
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg254.imageshack.us%2Fimg254%2F6041%2Flog1run3.jpg&hash=9a6d2c6ef927a34ef0589e939931f7bc8c3580b0)

Log 2, run 1
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg525.imageshack.us%2Fimg525%2F603%2Flog2run1.jpg&hash=d7c9f7644174b44799f6be4bccd8e813b237efc6)

Log 2, run 2
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg812.imageshack.us%2Fimg812%2F7699%2Flog2run2.jpg&hash=8df073a62fa090a7028d3732959478ca93be0927)

If anyone can help me and point me in the right direction with any problems they may see it would be greatly appreciated.

Im just trying to build a strong enough case to show that the problem is not with my car but actually with the map

but im not very good with actually reading the info i have

cheers
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on November 29, 2011, 10:56:35 pm
OK.... easy way to prove that its the map.

Remove the Map with your Blufin box. Re-log the MAF airflow... and repost the values. Its easy to see that your current MAF figures are taking a big hit at 4500rpm.

Rich
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: bacillus on November 29, 2011, 10:58:35 pm
Looking at your rail pressure plots, when was the last time you checked you cam follower?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 29, 2011, 11:26:14 pm
I will remove the bluefin tomorrow and relog, cheers thats a great idea

The cam follower was replaced around a month ago
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on November 29, 2011, 11:28:03 pm
No probs... fingers crossed that you get a normal MAF log, and its not your car. (i suspect your car is absolutely fine)
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 29, 2011, 11:40:35 pm
Will i need to log the car with both the different groups of measuring blocks or will one notify better than the other?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on November 29, 2011, 11:41:58 pm
Will i need to log the car with both the different groups of measuring blocks or will one notify better than the other?

Just log the MAF (Intake Air g/s)
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Janner_Sy on November 29, 2011, 11:47:19 pm
The biggest issue on mine was with the fueling, with similar logs to your rail pressure.  Make sure you log fuel rail pressures on stock settings
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on November 29, 2011, 11:49:40 pm
^^ good idea.  :happy2:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 30, 2011, 08:30:01 am
Thats fine i shall try and get the car back to standard form at work today and then log the car tonight

i will log the air flow, fuel rail pressure and boost with the revs to give a good indication of the differences

fingers crossed its the software.

I have forwarded on the second set of logs to Dave this morning and hopefully today he'll get back to me
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 30, 2011, 09:02:25 am
another reply

Morning Mark

On the first log that you have sent me we have noticed that you Group 230 actual rail pressure falls at 3280 rpm, the specified remains at 109.4 BAR,  this is causing the ECU to lower the boost pressures and power figures for safety reasons.

This will probably not happen when you return the car so the factory map as the fuel demand is not as high, but the problem is in the engine not on the map.

Regards

Dave


I had noticed this looking at the graphs that it was the actual that was struggling and not the specified which im guessing is what the map asks for.

Dave thinks the issue will either be with the pump itself or the lobe on the cam shaft wearing, if you have an early cam shaft and an aftermarket pump, the cam shaft lobe will wear. Would people agree with this.

The pump is a standard pump with a new cam follower a month ago so can't see this been a problem
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: bacillus on November 30, 2011, 11:33:47 am
Did you ever look at your low fuel pressure sensor that's on the hpfp as the early versions are known to fail...
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 30, 2011, 12:57:24 pm
no i didnt, i just changed the cam follower, how would i go about checking this?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 30, 2011, 10:42:00 pm
car has the standard map on and everything runs fine and meets all requirements as seen below,

i just dont understand why it is fuel cutting with the stage 2 software on, when the specified rail pressure stages constant but the actual pressure drops hmmmm

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg847.imageshack.us%2Fimg847%2F2757%2Fstandardboost.jpg&hash=2e9f6228b83fd4ca80fa3ebfc9595a1f35a22b38)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg405.imageshack.us%2Fimg405%2F1681%2Fstandardrailpressure.jpg&hash=c57f3c9b367d433e2cff960322121448ec054c17)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg440.imageshack.us%2Fimg440%2F4452%2Fstandardlogs.jpg&hash=5dfcdf21da5226edef25cce1b501fa6604b376d6)
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on November 30, 2011, 10:47:26 pm
^^ MAF figures are bang on!
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on November 30, 2011, 10:50:43 pm
I know, maf figures, rail pressure figures and boost are all spot on

Dave at bluefin said they would be he claimed this because the fuel pump isnt requesting as much fuel or under as much pressure

I really am lost as to wether its the car or the software
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on November 30, 2011, 11:52:19 pm
Surely its requesting 110 bar stock and on stg2?

But its only getting fuel cuts on when using stg2 software?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 08:27:32 am
yeah very true PDT i hadnt noticed that on both standard and on the stage two map the specified rail pressure is the same at 109.4

so surely its got to be the software thats at fault and not the car

would you suggest looking at the logs etc that it is the software at fault and not the car PDT?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 11:50:04 am
Hi mark

we can set the bluefin to the previous stage 1 file to prove this if you require, please let me know you bluefin serial number

I didn’t get the standard cars logs with your last email

The reason why the car will underperform with the modified map loaded is because the car runs a higher boost pressure with the  mod map, this in turn requires a higher volume of fuel which the pump is struggling to maintain.

Regards

Dave


is this correct could this be the issue? or are they just trying to talk there way out of the situation?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 01, 2011, 11:53:54 am
SaintSteve runs Stage 2 on his ED30 with a standard fuel pump... can't see it being an issue personally!
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: ktlstar on December 01, 2011, 11:58:44 am
Maybe the pump is dying ?

Have a go with stage 1 and see the difference ?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 01:09:47 pm
yeah they are suggesting its a problem with my fuel pump of some sort. Ive checked the car for fault codes and nothing comes up.

Im gonna log stage 1 tonight to see if the problem is there too, if it is then there must be a fault if not i dont think they can argue its the car at fault.

how can i determine if the fuel pump is on its way out or has a problem?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: bacillus on December 01, 2011, 03:18:30 pm
yeah they are suggesting its a problem with my fuel pump of some sort. Ive checked the car for fault codes and nothing comes up.

According to your own logs with the 'map on' you have a fuel cut
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg404.imageshack.us%2Fimg404%2F7130%2Fimg0917lb.jpg&hash=c258927dca7ab9ab2934ca774e39a1c31da1f904)

When did you last change your fuel filter? I would also log block 103 for the low-side feed pressure from the tank. It should be around 5 bar.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 03:38:04 pm
yeah this is whats worrying me now after i produced those graphs that there is something wrong with the car,

im puttin stage 1 back on my handset at the minute thn i will relog and also log blocks 103

im not sure it had a full service cambelt and waterpump etc in march
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: james on December 01, 2011, 03:47:30 pm
put back to standard and sell it  :chicken: n buy another  :evilgrin:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 03:51:53 pm
this has gone through my head,

or car back to standard and sell all bits and just put the money in the bank

just annoying always seem to be something lately
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on December 01, 2011, 06:55:31 pm
I get issues with stock pump on stg2, especially with intake fitted. Usually I will reduce boost and add timing and this solves the issue.

Its caused by the map, but its the car that cant cope with the fuel demand so not really a fault with the map. Uprated hpfp should be the next step, or ask for a change to the map so that the stock pump can cope with the demands.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Hedge on December 01, 2011, 07:11:55 pm
Dave - could he put the standard intake back on, reducing the extra air flow and therefore not running out of fuel?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on December 01, 2011, 08:35:16 pm
Its a possibility, give it a try :)
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 01, 2011, 08:45:55 pm
Or get a REVO map and linear throttle file?

*ducks for cover*
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: GarethB on December 01, 2011, 09:00:37 pm
I had a very similar issue with my car and it was highlighted at the recent JKM Rolling Road day. Logs were dreadful!

Car ran at 237bhp on stage one (viezu) map - noticeable dip in power and torque curves mid way through rev range. Used to occasionally get fuel cuts whilst accelerating from 60mph in 5th or 6th

Old map removed, logs were checked by JKM and were all good. Dash of Revo and ITG added and 255bhp on the resulting power run and a really smooth curve. Between 2-3k there is now approx 30bhp/40lbft more than on the previous map and it seems to pull so much harder at any rpm.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on December 01, 2011, 09:27:56 pm
It's all in the mapping :wink: but you can't really use Revo as a fair like for like comparison to your previous map Gareth.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: GarethB on December 01, 2011, 09:50:17 pm
It's all in the mapping :wink: but you can't really use Revo as a fair like for like comparison to your previous map Gareth.

Cheers Dave  :happy2: - you are correct, didn't realise how 'power happy' my post seems until a re-read.

I kinda wish that a run was made with just a revo map to see the real difference.

I guess that my point was more that (as you've just stated and know from experience), it really is all in the mapping, and that experiencing fuel cuts using one tuner's map may not always mean that something is wrong with the car. In my case, there was far too much fuel requested early in the rev range. You can practically see the point on the RR graph where the car says 'whoah there, you're asking a bit much of me, time to back off....'

 
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Hedge on December 01, 2011, 10:08:33 pm
I will throw this into the debate but if you want to wring everything out of your TFSI go Revo every time.

If you just want a map that makes your car go faster than stock but is still quite conservative then stick with Superchips/Bluefin.
They can do it however their standard maps don't have the headroom for extras like intakes unless they are told beforehand.

Just my 2p worth. :smiley:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Janner_Sy on December 01, 2011, 10:16:32 pm
I will throw this into the debate but if you want to wring everything out of your TFSI go Revo every time.:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Ffarm5.static.flickr.com%2F4112%2F5044911848_f01b0a8b11.jpg&hash=fbc9bf51d7e674712998e70ebb1523cdd12128a5)
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 01, 2011, 10:33:26 pm
^^^^ LOL
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Hedge on December 01, 2011, 10:42:26 pm
 :signLOL:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 11:07:27 pm
put the stage one map on the car and log this as told by bluefin as they said they would expect the rail pressure to be the same as the stage 2 map

heres the logs and graphs

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg843.imageshack.us%2Fimg843%2F2296%2Fstage1logs.jpg&hash=414ef79f7e47b0d1d5e469eaa730819640e709b0)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg802.imageshack.us%2Fimg802%2F1333%2Fstage1railpressure.jpg&hash=e37136d6d554c156b58bf8395db073f262e935d9)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg856.imageshack.us%2Fimg856%2F4638%2Fstage1boost.jpg&hash=d313674549ed2cb5bc0b4432e79eadfeff6a3a29)

peoples thoughts on this??
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 01, 2011, 11:13:20 pm
Seems to be making health power on stage one!
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: edd666999 on December 01, 2011, 11:14:12 pm
my opinion, do as i did, theres an offer on revo at the moment, take it as a sign and get it revo'd
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 11:18:01 pm
I know i think this is the way im going to go, i just want to try and get some money back for the hassel and fact its not right and all ive had is hassel as im already on my 3rd stage2 map or at least get the handset reset for free so i can get some money towards the revo
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: edd666999 on December 01, 2011, 11:51:47 pm
I know i think this is the way im going to go, i just want to try and get some money back for the hassel and fact its not right and all ive had is hassel as im already on my 3rd stage2 map or at least get the handset reset for free so i can get some money towards the revo

I think the best your going to get is the £50 back for going to stage 2, But you dont get unless you try!

I suppose they advertise the ability to take your car to stage 2 so thats one of the reasons you went with them, you could play that its their fault you now have to move to another provider. Then if they blame your car say if revo runs ok will they pay up?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 01, 2011, 11:56:32 pm
in an ideal world i would love the money back but been realistic im not going to get this

if i could get the £50 upgrade fee back and get the handset reset i would be over the moon, just got to wait and see, ive emailed the lastest logs and asked what they suggest is the next move

everyones help has been greatly appreciated

hopefully this can be resolved, bluefin have been helpful and there customer servie is top notch, it just seems at the minute there stage 2 software doesnt match this.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Janner_Sy on December 02, 2011, 07:37:37 am
Option 2


Ask superchips to carry out a mapping session at their HQ to solve the issue
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 02, 2011, 09:32:50 am
I stated quite early on to then that this was not possible due to how far away from them i am.im up in wakefield near leeds.one of the reasons i picked bluefin was the fact that i wouldnt need to travel to map the car etc and is one of there selling points
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on December 02, 2011, 01:41:24 pm
One of the reasons to use a local tuner.  :wink:

Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 02, 2011, 03:31:24 pm
This is very true PDT, havnt heard back from bluefin since half 9 but i understand they are very busy so await there resoonse patiently.

Out of intrest where are you based pdt?

Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 02, 2011, 06:37:22 pm
so to summarise

the car as standard
 
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg847.imageshack.us%2Fimg847%2F2757%2Fstandardboost.jpg&hash=2e9f6228b83fd4ca80fa3ebfc9595a1f35a22b38)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg405.imageshack.us%2Fimg405%2F1681%2Fstandardrailpressure.jpg&hash=c57f3c9b367d433e2cff960322121448ec054c17)

the car at stage 1

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg856.imageshack.us%2Fimg856%2F4638%2Fstage1boost.jpg&hash=d313674549ed2cb5bc0b4432e79eadfeff6a3a29)
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg802.imageshack.us%2Fimg802%2F1333%2Fstage1railpressure.jpg&hash=e37136d6d554c156b58bf8395db073f262e935d9)

the car at stage 2

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fimg198.imageshack.us%2Fimg198%2F8818%2Fimg0915xa.jpg&hash=e6cd22431790d35b0d5debd913bf964f16d3e4da)

Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: PDT on December 02, 2011, 10:25:11 pm
Thats a fuel cut issue for sure. PDT is in the North East, near Sunderland.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: gh172 on December 05, 2011, 11:47:21 am
Any updates?
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 06, 2011, 08:40:56 am
They havnt replied to my emails since friday which is very unusual for bluefin.

I shall contact them today and see how it goes
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: gh172 on December 06, 2011, 11:10:53 am
I find it's always better to phone them.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 06, 2011, 11:39:35 am
they are prepared to refund the stage 2 upgrade but not reset the handset so far

anyone got any advice how i can argue with them to get the handset for free??
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 06, 2011, 03:00:07 pm
tried arguing my case with the handset re-set but they wern't having any of it, tbh i wasnt expecting it as i bought the unit 2nd hand

should hear back tomorrow on how much to reset the handset as the guy who deals with this is out of the office today
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 06, 2011, 03:34:27 pm
It's about 180quid IIRC!
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 06, 2011, 03:54:09 pm
how much did you sell yours for rich??

is it worth resetting or just sell it needing the reset
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 06, 2011, 04:12:53 pm
I didn't ever have one. Just remember it being about that much when I enquired about it, as I was going to one from a friend.
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: Janner_Sy on December 07, 2011, 09:29:46 am
iirc i sold mine for around £75 but it hadnt been reset.

Even with the reset and the £75 its still a saving on the normal price
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 07, 2011, 09:35:38 am
what do you reckon they are worth reset?

around £300??
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 07, 2011, 09:41:08 am
Id say thats a fair price. They are just over 400 new.  :happy2:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 07, 2011, 10:31:16 am
£204.69 for reset

what the fudge
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 07, 2011, 10:32:39 am
£204.69 for reset

what the fudge

 :stupid:
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: liver on December 07, 2011, 10:40:47 am
i dont know where they pick these figures from

would be £325.70 if i dont put the car back on the standard map
Title: Re: Mapping Issues - Superchips - Graphs Added
Post by: rich83 on December 07, 2011, 10:42:22 am
i dont know where they pick these figures from

would be £325.70 if i dont put the car back on the standard map

Thats to stop people buying the unit, flashing the ECU and then returning the box or selling it on.