MK5 Golf GTI
General => Random Chat => Topic started by: scooba on September 29, 2012, 08:34:01 pm
-
Hi Today I used my youngest lads Polo as he said he kept stalling it and i was like ffs !, I got in it and drove it and thought this feels weird ,When you depressed the clutch and held it down the lifted it off it just went bang and stalled , I tried to drive it home but had no clutch ,I pushed it off the main A259 on to a side road and called my dealer tbh they were worse than useless , I had the service guy come out and explained what was what and he quickly found a union was leaking Hyd oil so much so the reservoir was empty , He did his best to sort the o ring out while I walked to Halfords to purchase a litre of Brake and Clutch fluid , He topped it u and used a little pump to bleed the air out the system so I could drive it home , The dealer was closed and he said I have two choices we ship it to the deal on Monday or he just orders the Part and returns Tue or Wed and fixes it , While he had the bonnet up we noticed the grill is cracked across the top corner were it is fixed to the cars slam panel ,
To say I am not impressed is a understatement to obtain A replacement car I have to be collected by a taxi then taken to a Hire centre and get the loan car , I explained my day had been ruined I have missed the football wasting two tickets and now you want me to go sort out a hire car ,it was to much trouble for them to deliver one . I am disspointed beyond words that my youngest kids 18 Birthday present is now unusable and im paying 50 quid a week insurance on a car he cant use.
Do you think VW will offer me any good will ?
RANT over
-
Haggle for at least a few service kits (oil, filters etc...) then get them fitted when the time comes at your local independent specialist.
Just put it in writing to them and see what they say.
-
I couldnt see them offering to much, but as above hit them for some extras... :fighting2:
-
A significant break down after 200 miles would probably entitle you to reject the car as not fit for purpose.
I'd use this as leverage. I would ask for no less than the value of the tickets plus what you deem is a fair reimbursement for your wasted time. If they say no say you're giving them the car back and want a refund. I'm sure they'll give you what you want.
-
That's a bit rubbish to say the least! Surely this fault should have been picked up on the PDI by the dealer? A call to VW customer service would be on the cards if they don't compensate you in some way.
-
Sorry to hear about this! I've yet to see a single polo r/line on the roads yet, but from the pictures I've seen there a nice looking car..
I've just done the maths on your sons £50 a week insurance! Bloody hell!!!!
Good luck getting it sorted.
-
Insurance is a nightmare for young boys ,he is 18 and its his first car, I couldnt be doing with all the hassle of trying to find a nice clean year old Polo and ended up buying a new one ,I thought we had a good received a good deal, but this has Pi$$ed me off and this morning as it not really driveable and because of where we live he is off to work in a taxi £12 each way .
I think the R version replaces the SE spec car but it only started production in July 2012.
I want it fixed yesterday