MK5 Golf GTI
All Things Mk5 => Performance Modifications => Modifications & Technical Area => APR Zone => Topic started by: Evan@APR on November 07, 2012, 03:40:52 pm
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Visit www.goapr.com/dealer (http://www.goapr.com/dealer) and type in your postcode to locate your nearest APR distributor and get your remap booked TODAY!
Note: Dyno comparisons may not be available by all APR distributors. If unavailable, participants will be directed to APR UK headquarters for their comparison flash and dyno. Also, APR software will only be installed with written consent of the participant. APR software is subject to a 30-day money-back guarantee. Should a participant choose to decline the offer, the original software cannot be reinstalled by any APR authorized distributor or representative and the OEM software will be reinstalled onto the vehicle.
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... and what happens if one is not happy with the software?
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Any deals for people about to choose other software running oem software?!! Ha ha :happy2:
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... and what happens if one is not happy with the software?
Then you need to go cap in hand to your original mapper and hope they don’t charge you too much for wanting to jump ship in the first place.
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I think you're fooked Rich as APR would have to flash you back to stock. :P
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Seems like a stupid deal to be honest.... anyone choosing to do this needs a check up from the neck up.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
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I could get the APR map for free being a previous customer but I think it will stay that way. :smiley:
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I could get the APR map for free being a previous customer but I think it will stay that way. :smiley:
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Tempting..... :popcornsoda:
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:popcornsoda: And I thought the challenge was going to be a dyno shootout - all cars from all mappers on the same RR in the same day..... Oh well :sad1:
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No it twill probably be the same farce as when Awesome ditched APR for Revo. :evilgrin:
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
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Probably got something to do with pulling out of the UK Rich followed by the Awesome Revo amnesty and then not looking after the dealers that stuck by them through the lean times. :confused:
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Probably got something to do with pulling out of the UK
And leaving some of there customers with cars running like crap with the only thing they could offer was a link to the there website showing me how to log my car.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
Revo have offered the same Amnesties in the past.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
The software is good. But what incentive do you have as a customer to try APR? None. You're not going to wake up one morning and say, "hey I just might buy a full retail APR remap today, just to see what it's like!" I wouldn't do it and you wouldn't either :happy2: This is a simple offer for those curious about our software, but haven't particularly have any reason to try it. :)
To address a few of the other comments:
A. The Awesome switch has been discussed before, but I'll remind you that they tried Revo to see if they were able to provide a better product and support than us. Well, here we are, and Awesome are back with us :) Glad to have them on board.
B. We never pulled out of the UK, we maintained contact with our dealers and did everything we could to service them during the shock of the loss of their importer. As you can imagine, losing an importer and surviving a mass amnesty will certainly make a dent in your marketshare and presence in a nation. We've been here for a year so far and have been enjoying regrowing our brand and hope more people will join us for the ride!
C. Yin,I'm sorry you were left with little support at the time, but as I said, we're here now and happy to help you with any technical needs. Please email me at elight@goapr.com and I'll do everything I can to sort your APR products if you still have them.
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:popcornsoda: And I thought the challenge was going to be a dyno shootout - all cars from all mappers on the same RR in the same day..... Oh well :sad1:
I am up for that one.... :innocent:
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... and what happens if one is not happy with the software?
Then you need to go cap in hand to your original mapper and hope they don’t charge you too much for wanting to jump ship in the first place.
Is that really how it works with other tuners? With APR, once you buy it, you own it and reflashes are already free regardless of who we are flashing over. Seems like a pretty poor customer service policy on their behalf to me.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
We assumed other tuners would do it for free like we do. Not much I can say if they don't provide that level of customer service.
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:popcornsoda: And I thought the challenge was going to be a dyno shootout - all cars from all mappers on the same RR in the same day..... Oh well :sad1:
It is, just not all in one day. If you come with a competitor, you get to see the before and after on your car and sure, we have no problem sharing the results of other cars as long as the owners are happy to do so.
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Probably got something to do with pulling out of the UK Rich followed by the Awesome Revo amnesty and then not looking after the dealers that stuck by them through the lean times. :confused:
Not looking after the remaining dealers?!? I beg to differ and invite you to contact any of them. Gwent VW, Tuningwerkes.....all were taken care of just fine. Now, we did kick some out around the same time, so maybe that's what you mean?
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
Its no secret that the UK market has been one of our weakest. Its Revo's back yard and the industry is overall a bit underdeveloped compared to other parts of the world, plus people are a lot more price sensitive in the UK and APR is a premium brand.
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
Not trying to undercut, just offering a lower cost alternative for those that want to give us a try. Not many should want to pay for a remap again but we've seen that there is an opportunity to get a higher quality product so we are trying to make it less painful for those that have already shelled out hard earned money. Why the hate for trying to help? If we wanted to undercut, we would sell new remaps for less.
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Probably got something to do with pulling out of the UK
And leaving some of there customers with cars running like crap with the only thing they could offer was a link to the there website showing me how to log my car.
Unfortunately, yes. We can't do a whole lot based on feeling or just fault codes. To make a change, we have to have data. I'm very sorry you were left hanging but that is why we are here now so it won't ever happen to anyone again.
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I don't have APR software and have no allegiances to them, but I personally think this is a decent marketing idea. If other tuners took the same tack, customers would be tempted more to try other tuners. Keith is right, it isn't his fault that other tuners screw us customers whenever we have to have OUR maps re-flashed back on the car, it SHOULD be part of the service. I'm lucky enough to have a tuner who is very helpful, a lot of people aren't so lucky. :happy2:
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Probably got something to do with pulling out of the UK
And leaving some of there customers with cars running like crap with the only thing they could offer was a link to the there website showing me how to log my car.
Unfortunately, yes. We can't do a whole lot based on feeling or just fault codes. To make a change, we have to have data. I'm very sorry you were left hanging but that is why we are here now so it won't ever happen to anyone again.
Very difficult to log anything when cars stuck in limp mode when mapped and ok in stock and all Arin kept sending was the link to your website it was very helpful :sad1:
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Probably got something to do with pulling out of the UK
And leaving some of there customers with cars running like crap with the only thing they could offer was a link to the there website showing me how to log my car.
Unfortunately, yes. We can't do a whole lot based on feeling or just fault codes. To make a change, we have to have data. I'm very sorry you were left hanging but that is why we are here now so it won't ever happen to anyone again.
Very difficult to log anything when cars stuck in limp mode when mapped and ok in stock and all Arin kept sending was the link to your website it was very helpful :sad1:
Clearing the fault code will always remove limp mode until the problem happens again. Sounds like you needed a good dealer close by to offer support and that is another major reason why we are here, to develop a dealer network of customer friendly professionals.
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Now, we did kick some out around the same time, so maybe that's what you mean?
Yup, you binned my dealer/tuner of choice so I binned your software as the support was no longer there.
Had my dealer/tuner been allowed to continue as an APR dealer then I would still be an APR customer. Simples.
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Clearing the fault code will always remove limp mode until the problem happens again. Sounds like you needed a good dealer close by to offer support and that is another major reason why we are here, to develop a dealer network of customer friendly professionals.
Yes what i need was good dealer support which was not available as for the problem that that bought the limp mode on it was touching the accelerator pedal Lol
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Surely if they are that confident in their product then they should pick up any bill for getting your previous map put back on if you are not happy with theirs??
I see what you're saying, but really the risk (if any) would be minimal--it's a shame to hear of all of these tuners charging to reinstall their maps on peoples' vehicles. That's never something we would do. If customers are strongly considering this option, then surely it's more than a cost comparison. Maybe they're bored, curious, or want to conduct their own tests before choosing. Nobody is forced to do anything here, but what offer is a simple path to see what it's like. Worst case you leave with an OEM map a free dynograph and the ability to say you've compared the software... and then have to grovel to get your current tuner to flash your car again
APR should concentrate on gaining new custom by reputation and results... not trying to undercut all other companies with these stupid "amnesty" deals
If the software is that good then why is the proportion on APR customers on here (and many other forums) so low?
Not trying to undercut, just offering a lower cost alternative for those that want to give us a try. Not many should want to pay for a remap again but we've seen that there is an opportunity to get a higher quality product so we are trying to make it less painful for those that have already shelled out hard earned money. Why the hate for trying to help? If we wanted to undercut, we would sell new remaps for less.
Sweeping statement of the year award goes to.....
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Probably got something to do with pulling out of the UK Rich followed by the Awesome Revo amnesty and then not looking after the dealers that stuck by them through the lean times. :confused:
Not looking after the remaining dealers?!? I beg to differ and invite you to contact any of them. Gwent VW, Tuningwerkes.....all were taken care of just fine. Now, we did kick some out around the same time, so maybe that's what you mean?
....@ APR: Perhaps you would like to take this opportunity to deny the story that some independent dealers who included APR among other tuner's remap offerings, were told they could only exclusively offer APR if they wanted to remain an APR agent.
I have a high regard for APR products but the whole Awesome Manchester affair doesn't inspire me with confidence in being looked after in the future if I was ever to convert from Revo to APR software.
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... and what happens if one is not happy with the software?
Then you need to go cap in hand to your original mapper and hope they don’t charge you too much for wanting to jump ship in the first place.
Is that really how it works with other tuners? With APR, once you buy it, you own it and reflashes are already free regardless of who we are flashing over. Seems like a pretty poor customer service policy on their behalf to me.
I don’t know if that is what would happen, but you really blame them if they did?
I buy a product from company A which has a good reputation for maps and cs, yet i decide to bin their map and go with one of their competitors.
In the cold light of day I come to my senses and realise that company B’s map was in fact worse than what I had on the car before, so I either have to return the car to std at no cost, pay to have the inferior map on the car or go back to my tuner hoping they will give me a free remap (which in my case means an ECU removal).
Could you really blame them for wanting to charge a nominal fee for this service? a dealer overwriting the remap by ‘upgrading’ the ECU against your wishes is one thing, but to knowingly get it overwrote by a competitor is a different kettle of fish in my eyes.
As for my mapper I dare say there would be no charge, despite him already being out of pocket due to their outstanding c/s which has gone above what many or dare I say it any tuner would of done.
Which incidentally included:
a hire car to get me home after an unforeseeable problem on the day of the remap,
my car was then delivered to me a couple of working days after,
then after a query, a courtesy car was delivered to my work some 200 miles away and my car was collected,
which was delivered back to me a few days later - with a full tank (£70’s worth) of fuel.
All this despite nothing being found wrong with the car, that to me is c/s!
To top it it off they have the reputation in the UK of one of, if not the best mappers of VAG TDi’s (amongst others)
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i dont think this is aimed at persuading people who are currently happy with their remap to swap. Id say its aimed at people who are already considering a change, but reluctantr to splash out £500 on a second(or 3rd) remap
Lets be fair, there are loads of guys on here who have changed tuner after being unhappy with their remap experience, and many have done it at full price.
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Yes I did Sy. :smiley:
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Lets be fair, there are loads of guys on here who have changed tuner after being unhappy with their remap experience, and many have done it at full price.
Yes I did Sy. :smiley:
None of what you mentioned previously (below) indicates being unhappy with the remap?
Now, we did kick some out around the same time, so maybe that's what you mean?
Yup, you binned my dealer/tuner of choice so I binned your software as the support was no longer there.
Had my dealer/tuner been allowed to continue as an APR dealer then I would still be an APR customer. Simples.
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None of what you mentioned previously (below) indicates being unhappy with the remap?
No but it could have been better and as my dealer no longer was supported by yourselves and following on from vRS_Carls experience on an identical car to mine I changed.
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Personally I don't see what all the debate is about.
If you want it, get it!
If you don't then don't.
I've had Revo on a previous car and bluefin and now APR on this car.
The car is smoother and quicker than anything else I've personally tested and although I've never met Keith or Evan the couple of times I've emailed or called for information etc they have been extremely helpful.
This debate can go on and on but I'd say anyone who has software and not 100% happy with it this is the perfect chance to compare.
If your happy with your current software you wouldn't even be looking at this thread would you?
Before anyone starts saying a fanboy etc I'm basing my information from actual experience of more than one brand of software and not hear say which people are very quick to do so.
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The only downside to APR for me was the fact i couldnt get all the maps on the cruise control , this option sold it to me ...I think if i had all the facts i would have gone revo with the sps...All a side the car feels great now .
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Paul in a few months this option should be available as from what Evan said they have worked out a way to do it.
So should be a free update in the new year to accommodate us that couldn't get switching at time of purchase.
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Paul in a few months this option should be available as from what Evan said they have worked out a way to do it.
So should be a free update in the new year to accommodate us that couldn't get switching at time of purchase.
sounds good mate
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I have apr in my car and take great respect in saying that to :driver:
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is this deal still on??
Paul