MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: Ifti on July 12, 2009, 12:05:59 pm

Title: 1st service
Post by: Ifti on July 12, 2009, 12:05:59 pm
Is it just an engine oil and filter change?
Title: Re: 1st service
Post by: SO8 on July 12, 2009, 12:18:58 pm
Basically, yes .... and a quick check over to make sure nothing is out of place, light work etc.

My first service took about 1/2 hour and was done while I waited.  The service man said it's the second service that takes time as they change the brake fluid.
Title: Re: 1st service
Post by: Ifti on July 12, 2009, 05:24:39 pm
Cheers.
Gotta get mine booked in next month. Will look around for some prices from different places this week.
Im hoping not to go over the £150 mark......
Title: Re: 1st service
Post by: nobby on July 12, 2009, 08:26:43 pm
Just been quoted £117 for that service, however they supplied the car but are 60miles from me. The local stealer wanted £140 but knocked em down to £130, told em i had a quote for £117 but they claim the parts cost more....who are they trying to kid ffs!
Title: Re: 1st service
Post by: Ifti on July 12, 2009, 10:59:29 pm
Im not due the service until next month, but will start looking for prices and maybe get it booked in this week some time, as Im away the last week of this month - lots of driving to be done!  :wink:
Title: Re: 1st service
Post by: Caz on July 13, 2009, 06:53:24 am
depends what service plan your on, to cost.

yes, for both its just a oil and filter change, but if on longlife, then pollen filter will be changed.

if your on t&d the time will be 1.3 if your on longlife it may be upto 1.9, if its VW servicing (pre paid servicing) its 0.5

parts, inc oil for first t&d service (pd oil) come to around £30, then add labour and VAT.
parts, inc oil for first longlife service (longlife oil) come to £55, then add labour and VAT.
Title: Re: 1st service
Post by: Ifti on July 13, 2009, 12:03:00 pm
Cheers.
Im on T&D, but will probably ask for LL oils to be used.....
Title: Re: 1st service
Post by: Ifti on July 14, 2009, 12:07:29 pm
Ive just been quoted £225 for my first T&D service!!!!
Surely that cant be right, can it??
Title: Re: 1st service
Post by: markymark on July 14, 2009, 12:10:20 pm
Mine was around that figure!  :surprised:
Title: Re: 1st service
Post by: Ifti on July 14, 2009, 12:21:00 pm
How are people getting it at around the £150 mark then?!
Title: Indy's in my area?
Post by: Ifti on July 14, 2009, 12:21:34 pm
Hi all

Im mainly based in the Harlow / Essex area most of the time.

Just rang a local VW dealer as my car needs its first service next month - he quoted me £225 for a T&D, or £365 for a LL service!!! Thats just an engine oil and filter change!!!

Im looking for any VW approved Indy's, or other good dealers for some more prices first.

Im willing to travel a little if need be...

Any recommendations??

Cheers
Title: Re: 1st service
Post by: markymark on July 14, 2009, 12:23:31 pm
No idea, maybe I didnt barter enough! :confused:
Title: Re: 1st service
Post by: Ifti on July 14, 2009, 12:40:29 pm
I just rang another dealership, and was told that I should be having my first service at 2 years / 20k miles - not so soon.
They said when the light comes on, just to pop in and they will rest it!!!

lol

Title: Re: 1st service
Post by: Deako on July 14, 2009, 12:43:06 pm
LOL. Some dealers just assume that everyone is on variable servicing. Idiots.
Title: Re: 1st service
Post by: Ifti on July 14, 2009, 01:04:16 pm
Im after a long life service, even though Im on T&D, since I want LL oils to be used.

My LOCAL VW dealer - £365 - FOR A FIRST SERVICE!!!!!!!

Another VW dealership - about 17 miles away from me - the same service for..............wait for it...................£124.14!

I'll deffo be going here. This guy seemed to know what he was talking about over the phone when it came to servicing and oils etc - stating they used Castrol oil as well. My local dealer hardly knew the difference between T&D and LL servicing! I cant believe how much they tried to rip me off for!
Had a bit of a chat with him, and he said he was getting a lot of business from around the London area - all going up to him!!
Since they are a VW dealer, all parts will be VW approved etc.
He then went on to tell me my most expensive service at year 4, will be £367 - and that INCLUDES the DSG oil change was well (which they usually do for around £130!).

Hopefully their service will be quite good, and they'll have got themselves a new customer!!
Title: Re: Indy's in my area?
Post by: Edition30 on July 14, 2009, 02:28:16 pm
Mine was £115 for first service. Them prices are just ridiculous. Shop around, they also price match I think.
Title: Re: 1st service
Post by: Phil Mcavity on July 14, 2009, 02:28:25 pm
Im after a long life service, even though Im on T&D, since I want LL oils to be used.

My LOCAL VW dealer - £365 - FOR A FIRST SERVICE!!!!!!!

Another VW dealership - about 17 miles away from me - the same service for..............wait for it...................£124.14!

I'll deffo be going here. This guy seemed to know what he was talking about over the phone when it came to servicing and oils etc - stating they used Castrol oil as well. My local dealer hardly knew the difference between T&D and LL servicing! I cant believe how much they tried to rip me off for!
Had a bit of a chat with him, and he said he was getting a lot of business from around the London area - all going up to him!!
Since they are a VW dealer, all parts will be VW approved etc.
He then went on to tell me my most expensive service at year 4, will be £367 - and that INCLUDES the DSG oil change was well (which they usually do for around £130!).

Hopefully their service will be quite good, and they'll have got themselves a new customer!!

But what are you getting for your money. i payed £224 and they didnt even change the Brake fluid oil change that was due (2 years). Personally try and ask what you get done on this £124 offering, as against the other bids.
Title: Re: 1st service
Post by: Ifti on July 14, 2009, 03:25:39 pm
Already asked him - he said it would be an oil and filter change. I then asked if they us ethe Shell Helix, or the Castrol LL oil, and he stated Castrol.
Seemed very friendly, and also seemed like he knew what he was talking about. Just checked the place out on the Volkswagen website, and they are listed as a VW dealer, so all is well on that front.
Deffo my cheapest quote so far.

Im not due my brake fluid etc until year 2 / 20k miles.
Title: Re: Indy's in my area?
Post by: Ifti on July 14, 2009, 03:27:15 pm
I think they only price match if you get another 'written' quote within a 5 mile radius I believe.

Just got another quote for £124, also from a VW dealer.
Dont know why the dealerships differ in price so much!
Although its further away, it would probably only cost a tenner in fuel, so still much cheaper, and I get to drive through some country lanes  :wink:
Title: Re: 1st service
Post by: ub7rm on July 14, 2009, 09:54:03 pm
My fourth year service was just under £400.

Top price for the service would have been £295 but mine didn't need something so it was a little bit cheaper than that.

Ac service and refresh - £75

Brake Fluid - £49

Not too bad I thought...

T&D..

But I did notice they used Mobil 1 0Wsomething...

I recall TT thought Mobil wasn't worth oiling his hinges with and stating that it wasn't approved by VW?

Title: Re: 1st service
Post by: Caz on July 14, 2009, 10:08:54 pm
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..


if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

i know i work fo the stealers, but im not all bad..  :sad1:



Title: Re: 1st service
Post by: RedRobin on July 14, 2009, 10:27:08 pm

i know i work fo the stealers, but im not all bad..  :sad1:


....I think you're a real sweetie, Caz! And you can steal me any day :evilgrin: :wink:

:drinking:
Title: Re: 1st service
Post by: ub7rm on July 15, 2009, 07:31:30 am
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..


if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

i know i work fo the stealers, but im not all bad..  :sad1:



Indeed I didn't, I'm doing that next year as personally I feel 5 years is more appropriate.  Interstingly my dealer told me mine didn't need doing till 100k miles  :surprised:.  I think this is too long so it will be done next year.  I've no wish to drag this debate up again...

Whats the story with Mobil then?  I went in a few weeks ago to get 1L of oil, expecting the quantum gold stuff and the parts guy came out with a 5L bottle.  Gave it to me for free saying they weren't allowed to sell it anymore as it had been superseeded?  I presume VW have a deal with Mobil now then?  Or is it a dealer by dealer decision?

If I can pick your brain once more, I had the AC service and refresh thing and my car certainly stank of disinfectant when I got into it.  But now when I turn the AC on it absolutely stinks of old gym bag.  There was no smell from the AC before the service/refresh so I'm puzzled how they managed to make it smell like that.  Its going in on Sat to be looked at /  I presume they will run some more disinfectant through it again...
Title: Re: 1st service
Post by: Caz on July 15, 2009, 01:18:27 pm
cambelt is purely down to drive discression.. we just have to advise you thats all.
i centrainly make a point of noting down when ive spoken to someone about it, as they cant be a come back, just in case..

to do with oils. apparently we were contracted to castrol, but yes, now changed to mobil.. cant really make comment on why im afraid..

to do with rhe air con, its a difficult one.. its possibly not ac related.. espec if its just had a service and re fresh.. was the smell there before the service?


and thanks Mr Robin..  :smiley:
Title: Re: 1st service
Post by: Ifti on July 15, 2009, 01:35:29 pm
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..


if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

i know i work fo the stealers, but im not all bad..  :sad1:


Yup the 40k price he gave me was for service, plugs, and DSG - not cambelt - which was over £400 on its own.

With regards to the full inspection - they state I can go in at any time, and they will inspect everything, and top up washer fluids etc, free of charge. I have a leaflet stating the same an djust need to take the leaflet in with me for it all to be done.

I had the same when I was a RAC member a few years back - a free inspection (although I think it was 1 per year).




Title: Re: 1st service
Post by: ub7rm on July 15, 2009, 01:47:14 pm

to do with rhe air con, its a difficult one.. its possibly not ac related.. espec if its just had a service and re fresh.. was the smell there before the service?


No thats the thing - the a/c didn't smell before the service/refresh at all.  I've been in cars with whiffy a/c before and this smells the same.  Its particularly bad just after switching it off.

Sort of musty / old socks / whiffy cat sort of stink.

I've a theory all they did was rile the bacteria rather than killing it and instead of living peacfully in my condensor they've declared war.  Hopefully another dose of the refresh stuff should polish them off....
Title: Re: 1st service
Post by: Caz on July 15, 2009, 11:19:35 pm
theres two types of servicing, inspection and lubrication.

inspection is what normal services are.. as does what it says on the tin. you have your basic oil and filter change (and any other filters at whatever service) but the vehicle also has a thorough inspection, underneath, etc.. also, it will be put on the diagnostic machine to check for any live updates and check everything electrical etc..

lubrication service is your cheaper option. it is basicaly pulled into workshop, oiland filter done (or any other filters due) and pulled back out again.

we do get even vw quoting customers fo lubrication services and then them asking why were slo expensive..

i dont mind telling you guys this, as it wont be losing me money anywhere (lol), but, if you wanted to have the cheaper option and have the vehicle inspected, you can ask for an express visual check to be carried out. its a pretty thorough check of the vehicle, major components etc, tyres checked and tread reported on, oil level etc.. best thing is its FREE.

you can have as many EVC's (as we call them) done as you like. I have a lovely lady customer of mine come in every 3 months for one.

 :smiley:
Title: Re: 1st service
Post by: Ifti on July 16, 2009, 12:56:03 pm
Cool. Is this express visual check for when you are in the warranty period only - or at any time in the car's life??
Title: Re: 1st service
Post by: Caz on July 16, 2009, 01:16:42 pm
cars life. any car, any age.  :smiley:

only takes around half a hour to do.

a form of one should be completed out for you after your service for you to have as paperwork and it shou,d on it any notes the technician has made to any current need work or future needed work. And also a break down of your tyre wear, inside, middle and outside.

 :smiley:
Title: Re: 1st service
Post by: Ifti on August 10, 2009, 01:04:21 pm
Well I finally got my first service done today from a VW dealer.

The dealer is around 17 miles away from me, since my local dealer wanted to charge just under £250 for an engine oil and filter change!

Anyways, got to the dealer (MJ Warner, in Herts) after a fun drive there, since its a lot of country lanes etc to get there  :laugh:

They took the car straight in, and told me it would come to £125 - as quoted.
They said it would take about an hour, to an hour and a half.
I waited around looking at other cars - unfortunately no MK6 GTIs to look closely at....
The service took around 45-50 mins - maybe it was quicker as I requested they didnt wash the car?!

Anyways, he came back and LOWERED the price even further.
He said it came to £106 and not £125 as expected!

Labour - £47.60
Filter - £8.73
Cleaner - £2.80
LL3 Oil - £33.60
VAT - £13.91
TOTAL - £106.64

They also did the Express Visual Check etc - which all turned out fine.
Finally, they topped up the washer fluid as well, and gave me the rest of the bottle - which is still over half full. (Is that what I was charged for as 'Cleaner'??).

Overall good service, at a good price. After the service the guy sat down with me and went over every bit of the invoice, telling me exactly what I had been charged for etc.

I think they've got themselves a regular customer  :wink:

The sales guy there told me that the value of the ED30's have gone UP a little, due to the rarity. He knew a lot of people who were after them.
Told him how much I had paid for it a few months back, and he said I got a decent deal, and could probably make a small profit on it if I sold now! lol
Title: Re: 1st service
Post by: vRStu on August 10, 2009, 01:45:48 pm
Although there are the two types of service as Caz says, you don't get the choice between them to save money etc you should have the one that the service schedule requires carried out.

I've just had mine done at 19k miles, Inspection Service and Oil service together including pollen filter. I was quoted £236 but further discounted to £196 when I asked.  Dropped the car off at about 4.30pm, picked up an A4 Cab loaner, went for dinner and mine was ready when I picked it up at 8.30pm (they are open til 10pm for servicing).
Title: Re: Indy's in my area?
Post by: Teutonic_Tamer on August 11, 2009, 04:19:58 pm
Hi all

Im mainly based in the Harlow / Essex area most of the time.

Just rang a local VW dealer as my car needs its first service next month - he quoted me £225 for a T&D, or £365 for a LL service!!! Thats just an engine oil and filter change!!!

Im looking for any VW approved Indy's, or other good dealers for some more prices first.

Im willing to travel a little if need be...

Any recommendations??

Cheers

Get a few prices in writing from independents (within 5 miles of any Dub stealer) - make sure they separate parts and labour prices.  Then go back to the dub stealer and ask them to price match in accordance with Volkswagen UKs official instructions . . .

Or ask for a labour-only price, and supply your own oil, filter and sump plug - you should get a little discount just for asking.  As the ole Tesco saying goes . . .  :wink:
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 04:24:41 pm
Im after a long life service, even though Im on T&D, since I want LL oils to be used.

You do NOT want a LongLife service - you simply want a 1st T&D service, but using the LongLife oil!!!  Look at my thread on the other forum!

The first T&D service, done at 12 months or 10k miles from DOR - is just 4 items,


Less than ½hour labour!!!!!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 04:39:28 pm
Im after a long life service, even though Im on T&D, since I want LL oils to be used.

My LOCAL VW dealer - £365 - FOR A FIRST SERVICE!!!!!!!

Another VW dealership - about 17 miles away from me - the same service for..............wait for it...................£124.14!

I'll deffo be going here. This guy seemed to know what he was talking about over the phone when it came to servicing and oils etc - stating they used Castrol oil as well. My local dealer hardly knew the difference between T&D and LL servicing! I cant believe how much they tried to rip me off for!
Had a bit of a chat with him, and he said he was getting a lot of business from around the London area - all going up to him!!
Since they are a VW dealer, all parts will be VW approved etc.
He then went on to tell me my most expensive service at year 4, will be £367 - and that INCLUDES the DSG oil change was well (which they usually do for around £130!).

Hopefully their service will be quite good, and they'll have got themselves a new customer!!

But what are you getting for your money. i payed £224 and they didnt even change the Brake fluid oil change that was due (2 years). Personally try and ask what you get done on this £124 offering, as against the other bids.

Yes, but don't forget, even though the BFC needs doing at 2years, it isn't actually part of any 'service' - it is actually classed as 'extra work', and needs to be asked for over and above the standard service.  Though most stealers should really be on the ball and actually advise you when booking it in!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 04:43:53 pm
But I did notice they used Mobil 1 0Wsomething...

I recall TT thought Mobil wasn't worth oiling his hinges with and stating that it wasn't approved by VW?

The 'normal' Mobil 1 oils which are 0w40, did NOT have the orginal VW LongLife2 approval, but their latest 'Mobil 1 ESP 5w30' is approved to LongLife3 standards.  I would still avoid them mine dew!  :wink:

But if they defo used a '0Wsommat' - then your stealer has NOT used a VW approved oil!!!!!!!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 04:52:10 pm
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..

But cambelt & tensioner is not covered under the 'normal' service items anyway!  Officially, it wasn't meant to be inspected until 6years or 60k miles, though it has been revised, and is strongly 'recommended' that the belt & tensioner is inspected at 4years/40k miles.

if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

Or simply look in your book pack - the very first booklet (after the index book  :P) tells you exactly what is done on each individual service!  :innocent:


i know i work fo the stealers, but im not all bad..  :sad1:

Thankfully, you are one of the pleasant exceptions - most stealers are truely shocking - just ask any who saw my GTI at Inters this year . . .   :fighting:  :fighting:  :fighting:  :fighting:
Title: Re: 1st service
Post by: Ifti on August 11, 2009, 04:54:42 pm
Im after a long life service, even though Im on T&D, since I want LL oils to be used.

You do NOT want a LongLife service - you simply want a 1st T&D service, but using the LongLife oil!!!  Look at my thread on the other forum!

The first T&D service, done at 12 months or 10k miles from DOR - is just 4 items,

  • drain & refil engine oil
  • change oil filter
  • inspect front brake pads
  • re-set service interval display

Less than ½hour labour!!!!!

Sorry yup, thats what I asked for in the end.
The T&D service was about £80 I think, but I asked for them to use LL oil, (confirmed that they do use Castrol), so the total came to £106.
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 04:59:40 pm
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..


if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

i know i work fo the stealers, but im not all bad..  :sad1:



Indeed I didn't, I'm doing that next year as personally I feel 5 years is more appropriate.  Interstingly my dealer told me mine didn't need doing till 100k miles  :surprised:.  I think this is too long so it will be done next year.  I've no wish to drag this debate up again...

Well not unless you have ordered an 'extra heavy duty, double quadruple layer, nomex/kevlar flack jacket' !!!!  :evilgrin:  :evilgrin:  :evilgrin:  :evilgrin:

Whats the story with Mobil then?  I went in a few weeks ago to get 1L of oil, expecting the quantum gold stuff and the parts guy came out with a 5L bottle.  Gave it to me for free saying they weren't allowed to sell it anymore as it had been superseeded?  I presume VW have a deal with Mobil now then?  Or is it a dealer by dealer decision?

Huh - what exactly did you get?????

Yes, Quantum Synta Gold has been discontinued, but then that was NEVER LongLife approved anyway!  :scared:

Re the Mobil / stealer comment - individual VAG stealers are free to choose their own workshop 'bulk contract' for oil supplier - so they could be either Castrol (excellent), Fuchs (excellent), Shell (fair to middling), or Mobil (shyte for VAG use).  Sadly, VAG UK don't seem to care if the bulk oil company can actually supply the correct oils!!!


If I can pick your brain once more, I had the AC service and refresh thing and my car certainly stank of disinfectant when I got into it.  But now when I turn the AC on it absolutely stinks of old gym bag.  There was no smell from the AC before the service/refresh so I'm puzzled how they managed to make it smell like that.  Its going in on Sat to be looked at /  I presume they will run some more disinfectant through it again...


Why oh why oh why . . . . . AC service is just a CON !!!!!!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 05:05:27 pm
i dont mind telling you guys this, as it wont be losing me money anywhere (lol), but, if you wanted to have the cheaper option and have the vehicle inspected, you can ask for an express visual check to be carried out. its a pretty thorough check of the vehicle, major components etc, tyres checked and tread reported on, oil level etc.. best thing is its FREE.

you can have as many EVC's (as we call them) done as you like. I have a lovely lady customer of mine come in every 3 months for one.

Yes - but those EVCs are shyte - and are NOT formally recognised by either VW UK, nor VW Germany - as being part of the 'official' service history - so if you skimp on a 'proper service' and just go for a EVC - then bye-bye warranty!!

I recently had an EVC done on my RS4 - they reported the brakes as being 90% new, when the front pads were less than ½mm from the wear indicator - these EVCs are NOT worth the paper they are printed on!!!!  AVOID at all costs!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 05:08:24 pm
Well I finally got my first service done today from a VW dealer.

The dealer is around 17 miles away from me, since my local dealer wanted to charge just under £250 for an engine oil and filter change!

Anyways, got to the dealer (MJ Warner, in Herts) after a fun drive there, since its a lot of country lanes etc to get there  :laugh:

They took the car straight in, and told me it would come to £125 - as quoted.
They said it would take about an hour, to an hour and a half.
I waited around looking at other cars - unfortunately no MK6 GTIs to look closely at....
The service took around 45-50 mins - maybe it was quicker as I requested they didnt wash the car?!

Anyways, he came back and LOWERED the price even further.
He said it came to £106 and not £125 as expected!

Labour - £47.60
Filter - £8.73
Cleaner - £2.80
LL3 Oil - £33.60
VAT - £13.91
TOTAL - £106.64

They also did the Express Visual Check etc - which all turned out fine.
Finally, they topped up the washer fluid as well, and gave me the rest of the bottle - which is still over half full. (Is that what I was charged for as 'Cleaner'??).

Overall good service, at a good price. After the service the guy sat down with me and went over every bit of the invoice, telling me exactly what I had been charged for etc.

I think they've got themselves a regular customer  :wink:

The sales guy there told me that the value of the ED30's have gone UP a little, due to the rarity. He knew a lot of people who were after them.
Told him how much I had paid for it a few months back, and he said I got a decent deal, and could probably make a small profit on it if I sold now! lol

Yup, cleaner at £2.80 will be a litre bottle of screenwash.  What brand of oil did they use though?  At that price, it looks like they used Quantum stuff - which is NOT approved for official VW workshops!

The EVC is an utter waste of paper though!
Title: Re: 1st service
Post by: Teutonic_Tamer on August 11, 2009, 05:12:21 pm
Although there are the two types of service as Caz says, you don't get the choice between them to save money etc you should have the one that the service schedule requires carried out.

Spot on!  :happy2:  You must have the actual service which is due according to the official service schedule.  If you don't then you have no warranty!

I've just had mine done at 19k miles, Inspection Service and Oil service together including pollen filter. I was quoted £236 but further discounted to £196 when I asked.  Dropped the car off at about 4.30pm, picked up an A4 Cab loaner, went for dinner and mine was ready when I picked it up at 8.30pm (they are open til 10pm for servicing).

That's pretty good - which dealer is that?
Title: Re: 1st service
Post by: ub7rm on August 12, 2009, 08:25:02 pm
that wont be a FULL INSPECTION service, that'll be the cheaper option of a lubrication service.
sorry, but no way would you get a service that cheap for a GTi.. that price is more Polo prices.lol

that price for 40k ins't so bad, although guessing it doesnt cover cambelt&tensioner..


if you guys need any help with whats due when, what to ask for, what to expect or anything else, im happy to help..

i know i work fo the stealers, but im not all bad..  :sad1:



Indeed I didn't, I'm doing that next year as personally I feel 5 years is more appropriate.  Interstingly my dealer told me mine didn't need doing till 100k miles  :surprised:.  I think this is too long so it will be done next year.  I've no wish to drag this debate up again...

Well not unless you have ordered an 'extra heavy duty, double quadruple layer, nomex/kevlar flack jacket' !!!!  :evilgrin:  :evilgrin:  :evilgrin:  :evilgrin:

 :embarrassed: :grin:
Whats the story with Mobil then?  I went in a few weeks ago to get 1L of oil, expecting the quantum gold stuff and the parts guy came out with a 5L bottle.  Gave it to me for free saying they weren't allowed to sell it anymore as it had been superseeded?  I presume VW have a deal with Mobil now then?  Or is it a dealer by dealer decision?

Huh - what exactly did you get?????

Yes, Quantum Synta Gold has been discontinued, but then that was NEVER LongLife approved anyway!  :scared:

Re the Mobil / stealer comment - individual VAG stealers are free to choose their own workshop 'bulk contract' for oil supplier - so they could be either Castrol (excellent), Fuchs (excellent), Shell (fair to middling), or Mobil (shyte for VAG use).  Sadly, VAG UK don't seem to care if the bulk oil company can actually supply the correct oils!!!

What I was given for free was Quantum Synta Gold 5w-40 to vag standard 502.00 / 505.00

What was put in the car during the service was (according to the invoice) Mobil 1 0w-40

If I can pick your brain once more, I had the AC service and refresh thing and my car certainly stank of disinfectant when I got into it.  But now when I turn the AC on it absolutely stinks of old gym bag.  There was no smell from the AC before the service/refresh so I'm puzzled how they managed to make it smell like that.  Its going in on Sat to be looked at /  I presume they will run some more disinfectant through it again...


Why oh why oh why . . . . . AC service is just a CON !!!!!!

I'm surprised you say that?  I thought the oil in the refrigerent was hygroscopic and should be emptied and replaced periodically?  To clarify I had an ac service and refresh.  The service involved vacumming and refilling the refrigerant and gas.  The refresh I would agree was a con and has left my ac with a bit of a whiff which wasn't there before so I'll be doing a DIY disinfect soon.  So yeah, I would agree the refresh was a bit of a con.  At the time I thought its only an extra 25 quid but in hindsight I would just get the service done without the refresh.
Title: Re: 1st service
Post by: ub7rm on August 12, 2009, 08:28:30 pm
But I did notice they used Mobil 1 0Wsomething...

I recall TT thought Mobil wasn't worth oiling his hinges with and stating that it wasn't approved by VW?

The 'normal' Mobil 1 oils which are 0w40, did NOT have the orginal VW LongLife2 approval, but their latest 'Mobil 1 ESP 5w30' is approved to LongLife3 standards.  I would still avoid them mine dew!  :wink:

But if they defo used a '0Wsommat' - then your stealer has NOT used a VW approved oil!!!!!!!

 :confused:
Title: Re: 1st service
Post by: 182_blue on August 12, 2009, 08:42:43 pm
my first service was £99.00 and that was with longlife oil on t&d
Title: Re: 1st service
Post by: vRStu on August 12, 2009, 08:49:10 pm
I've just had mine done at 19k miles, Inspection Service and Oil service together including pollen filter. I was quoted £236 but further discounted to £196 when I asked.  Dropped the car off at about 4.30pm, picked up an A4 Cab loaner, went for dinner and mine was ready when I picked it up at 8.30pm (they are open til 10pm for servicing).

That's pretty good - which dealer is that?

Southampton Audi.