MK5 Golf GTI
General => Random Chat => Topic started by: rdfcpete on March 24, 2013, 10:25:02 pm
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The plums at VM installed this Superhub recently, completely disconnecting my configured and fully secure Belkin Wifi home router without informing me.
I've changed the config to route the net around properly now with sufficient security, but the VM Superhub seems to take about 5 minutes to acquire a stable internet connection. The engineer guessed explained that this was because the Superhub takes some time to establish it's internet connection which is part of it's 'design' and function. I guess that means in real terms it's pretty slow to establish a DNS address in the outside world?
The Superhub also appears unbranded, with little device labeling and no manual/documentation that came with it so all in all, I'm guessing it's a sh*t bit of kit that they're happy to give away for free.
Is there an upgrade that VM offers or an aftermarket alternative I can use to feed the connection in from the VM central hub in the front room wall?
Thanks.
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It's a Netgear router just with some makeup.
In theory you could replace it provided you get something with a built in DSL modem and f-type connector.
My advice would be to just use the Superhub for the minimum and connect your router to one of its ethernet ports.
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Yeah, the Superhub provides the net source to my Belkin kit Ian :happy2:
I want to avoid the delay as it seems pointless. I've never known a router so sluggish :chicken:
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I'm pretty sure that sadly it will be built down to a price.
In the older days they would give you a separate modem but with the Superhub they have integrated it. :sad1:
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In the older days they would give you a separate modem but with the Superhub they have integrated it. :sad1:
This seems to be the exact problem. *Sighs* :fighting: :fighting: :fighting:
However, VM always come out of customer service satisfaction surveys smelling of roses of course... :sick: :sick: :fighting: :fighting: :fighting:
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the superhub is a complete pile of pants...
as explained by the few 'technicians' i've had out to me in the past, the reason VM customers are stuck with their modems is due partly to the DOCSIS 3.0 decoding and the fact that the cable is designed to give a DNS to only your MAC addressed modem - granted you could probably get a device to spoof this MAC address but gets all complicated...
it WILL take a few minutes, nowhere near 5, closer to 1-2 at longest to establish a connection.
i personally only use the superhub in 'modem only' mode and have it connected up to my asus RT-N66U modem giving me some pretty decent range on a dual band network through my home... this is an option too if you want to share USB devices, use a DNS routing service like openDNS/DynDNS for web filtering (think parental control at a router level here) and loads of other cool features like downloading using the router!
:happy2:
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I'm a service technician for VM and the super hub is sh*t! :signLOL:
We have a new super hub launching this year some time which is miles better. The new one will do both 2.4ghz and 5ghz wifi at the same time aswell.
As stated above just log into the superhub and put it in modem mode then just connect your existing router to the ethernet port nearest the f-con
Russ
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I love Virgin say its "Super" :signLOL:
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Just use it as a Modem and grab a decent router for proper coverage... something like this (http://www.mk5golfgti.co.uk/forum/index.php/topic,14703.msg698688.html#msg698688)
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Still better than sky though! :signLOL: :signLOL: :signLOL: :scared:
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Superhub stops you changing the DNS addresses so can't use Netflix USA :(
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Still better than sky though! :signLOL: :signLOL: :signLOL: :scared:
In your biased opinion like mine :laugh:
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:signLOL: :signLOL:
Knew I'd get a bite :drinking:
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:signLOL: :signLOL:
Knew I'd get a bite :drinking:
Don't worry, like yourself, I'm a keen Fisherman :wink:
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:happy2: :drinking:
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I had loads of problems with the superhub with ours. Ended up just switching it back to modem mode and using an Airport Extreme. This worked well except even then the superhub keep disconnecting and would not re-allocate an IP. I had to reset the airport each time.
Gave up in the end and switched to Sky Fibre which has been not quite as fast but rock solid and not limited the way i was on VM
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Still better than sky though! :signLOL: :signLOL: :signLOL: :scared:
And sadly not as good as BT Infinity. :wink: :innocent: :P
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VM Internet in my opinion is great, never had any problems, always fast, I nearly moved all lot (TV, Phone, BB) to sky last year for F1 Channel, so glad I did'nt :smiley:
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Think we've been voted best broadband 4 years running by offcom now
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Just make sure your Superhub power supply doesn't burn your house down. :wink:
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Just use it as a Modem and grab a decent router for proper coverage... something like this (http://www.mk5golfgti.co.uk/forum/index.php/topic,14703.msg698688.html#msg698688)
It'll still suffer the DNS address and start up delay in modem only modem too, won't it?
I've got the hardware to do this but during a brief test I remember it being no better off. I need the internet source to be speedy in establishing addresses or the delay will always be present cause it starts there...
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Still better than sky though! :signLOL: :signLOL: :signLOL: :scared:
And sadly not as good as BT Infinity. :wink: :innocent: :P
BT INF. is fantastic... and better in my opinion that VM. VM has god awful upload speeds... no better than dial up
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Yeah our uploads are a bit low compared with other isps.
Its only a small number of really old psu that were affected by that hedge, not the super hub psu :happy2:
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The issue is that BT/Sky all depend on how far from the exchange you are based. For me I have had the VM crappyhub in modem mode from day one as it's all over the web just how bad they are. But I wanted more than the 2mb connection that BT would offer.
Fish
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I would also recommend putting the super hub into modem mode and use a decent router like the new asus ones. :D
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We have a new super hub launching this year some time which is miles better. The new one will do both 2.4ghz and 5ghz wifi at the same time aswell.
Will it be a free upgrade and if not Russ, how much is it likely to cost? :/
Cheers.
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We have a new super hub launching this year some time which is miles better. The new one will do both 2.4ghz and 5ghz wifi at the same time aswell.
Will it be a free upgrade and if not Russ, how much is it likely to cost? :/
Cheers.
I'm sure it'll be free if your current super hub develops a fault, same way my old modem developed a fault and they sent me a super hub..... Which I then put in modem mode after a few weeks of poor wifi
Sent from my GT-P7510 using Tapatalk 2
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Booting Virgin to the kerb soon. They were great for many years and only went with them because I couldn't get decent speeds from BT. Over the past 6 months however, the service has been shocking. Down for days and not just once, there was a time for about a month when I think we only had connection for a couple of weeks. As for the speed, it's getting slower and slower all the time instead of getting faster. Don't even get me started on the Superhub........
Looking forward to BT Infiniti soon. Can't wait.
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Sorry to digup an old one boys
- I wanted to ask however whether anyone has replaced their superhub with a particular router?
The reason I can bang in any old Netgear or Belkin in it's place is that aerial connection straight from the Phone/ADSL box where they feed in from the street. Is there anyway around that or some sort of adapter that means you can go via a regular router?
Ta :happy2:
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You would need a cable modem to be able to do that.
I believe you can use the Superhub as a cable modem then just plug your router of choice in.
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What Hedge said. My "Super hub" which is not so super, is in modem only mode and used in conjunction with a separate Cisco router.