MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: c0v3rt on April 01, 2013, 09:48:15 pm

Title: Hit and run
Post by: c0v3rt on April 01, 2013, 09:48:15 pm
Parked my car up while getting food with the misses; returned within an hour to find this...

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fs525%2F_c0v3rt%2FAF8E4F62-33BB-4D33-970E-7ECA6F9D43A5-13353-0000147B8EA21959_zps10b30678.jpg&hash=271b993e1d02e798e8a92aa8d5c91c28715c5b47)

(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fs525%2F_c0v3rt%2F5C81C768-312E-49CA-BB0F-7FC5F4556BE0-13353-0000147B52708273_zpscdf5be84.jpg&hash=ad85ce31b51322407ea16c16eaf03bc4422aa5d5)

It looks like a van or something heavy has given it a slow-speed wack. Pushed the car a bit as its shunted the drivers side alloys up against the curb too!

No details left and no witnesses to anything!

Had to get recovery as the was wheel rubbing and didn't want to move it.
Any idea how serious this could be?
 :sick:


Title: Re: Re: Hit and run
Post by: RetroRaz on April 01, 2013, 09:51:26 pm
Looks like the hub could be damaged. Only way to really tell is to get it jacked up and wheel taken off.



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Title: Re: Hit and run
Post by: olufsen on April 01, 2013, 09:55:26 pm
Lower control arm perhaps.  Mofos :fighting:
Title: Re: Hit and run
Post by: jcc90 on April 01, 2013, 09:55:39 pm
Some people really don't care about other people's pride and joys !
Title: Re: Hit and run
Post by: c0v3rt on April 01, 2013, 09:57:07 pm
It's gone off to repair centre via insurance recovery so might find out more tomorrow.
I'm gutted! And will screw up future insurance for me!

Could hub/arm damage be an expensive repair?
I'm worried it could become an insurance write-off?
Title: Re: Hit and run
Post by: Eddie-NL on April 01, 2013, 09:59:01 pm
Sorry to hear about this, your not having much luck with this car :sad1:

did you get your last issue sorted? what was it in the end?

Ed

Title: Re: Hit and run
Post by: c0v3rt on April 01, 2013, 10:02:56 pm
@ Ed: yeah, no luck it seems!
The previous issue got sorted with a brand new throttle body, haven't had any further issue on that front since (touch wood).
Title: Re: Hit and run
Post by: olufsen on April 01, 2013, 10:04:47 pm
Looks like you need some front bumper, arch, wheel and a little sill work.

Could be hub / control arm / wishbone damage

Does the offside wheel mimick what we see in the photo of the nearside? :(

Even with all that, I very much doubt it's a write off mate. Sorry to hear about this, keep us posted.
Title: Re: Hit and run
Post by: andrewparker on April 01, 2013, 10:08:55 pm
Ouch! Were the wheels straight when that happened (not turned)?
Title: Re: Hit and run
Post by: c0v3rt on April 01, 2013, 10:21:08 pm
It's only damage to the passenger side front corner.
Not really sure how it could have happened. Maybe they tried to squeeze through against oncoming traffic.

It's also badly scratched my drivers side alloys in the shunt - what are the chances of them getting refurbed through this?

Title: Re: Hit and run
Post by: chowgar on April 01, 2013, 10:34:37 pm
damn sorry to hear that...

no reflectors on the front so I never park headlights facing traffic.... plus less engine stuff to the rear if you do get shunted...

hope it all works out mate
Title: Re: Hit and run
Post by: Steviedubs on April 01, 2013, 10:40:23 pm
That sucks, Would it not be more cheaper long term to pay for it fixing yourself rather than going through insurance and getting put over barrel for future premiums because of losing your no claims?
Title: Re: Hit and run
Post by: c0v3rt on April 01, 2013, 10:45:58 pm
@chowgar: good advice. I try not to park on any busy roads, especially at night.

Although I don't think having reflectors facing this guy would have helped - it was full daylight and they failed to see the car!

@andrew: straight wheels when parked. The hit shift the car about 2ft backwards and about 6" into the curb.

@stevie: I had to get it recovered so insurance had to get involved really, or do I still have an option to repair through someone else? Never had to deal with anything like this before!
Title: Re: Hit and run
Post by: Tortaruga on April 01, 2013, 10:53:51 pm
It's actually illegal for the perpetrator not to report this...it's officially a hit and run incident. Get the cops involved and hopefully he'll get done.
Title: Re: Hit and run
Post by: c0v3rt on April 01, 2013, 11:02:47 pm
@tortatuga: I thought so too, but as they have driven off I have no way of tracing the barstewards!
I informed police and am taking docs in tomorrow but don't think they really care as no one was hurt.
Street not covered by CCTV either; think there are cameras nearby but I doubt they'll check them for something as minor as this.
So angry - wish I'd stayed home today!
Title: Re: Hit and run
Post by: adminkatana on April 01, 2013, 11:21:54 pm
Lots of people have their own CCTV cameras on their houses now, Have you considered asking around the area where it happened to see?

Bit of a longshot, but really really feel for you, cant understand some people!
Title: Re: Hit and run
Post by: olufsen on April 01, 2013, 11:36:57 pm
^^ a great idea.
Title: Re: Hit and run
Post by: c0v3rt on April 02, 2013, 01:56:26 pm
Yeah good idea re: CCTV, I did knock on the nearby houses but no one had seen/heard anything.
I will have another check later for houses with cameras.

There are no police/local authority cameras covering the road I parked in, but know there are cameras in nearby roads.
I'm hoping these may have caught a vehicle limping away from the area.

I found some debris in the road that looks like a grill surround - googled the part number and it links to a Toyota Avensis.
Not much help but am now eagle-eyed for a damaged one of them!
Title: Re: Hit and run
Post by: c0v3rt on April 05, 2013, 06:30:03 pm
Finally got an update on my car from the repair centre.
Engineer has authorised repair to the damaged corner - this comes in at around £2.5k including a new 18" monza and pirelli p-zero tyre. I've had a bit of hassle regarding the drivers side alloys - they were trying to get out of refurbishing these, but have pushed them and have now agreed to do these 2 plus the other one so they all match! Bonus!
Just hope the quality of their work is good!

Has anyone had dealings with Aviva or Solus repair centres?


I'm having to pay for this myself as there is no trace of the culprit - have exhausted all possible cctv and witness options, all dead ends!
Title: Re: Hit and run
Post by: rf860 on April 05, 2013, 07:51:47 pm
Glad it's al getting sorted for you.

In regard to the repairs, hope they do a good job for you. If your not happy, complain through the insurer and it will be sorted out - I've been in that scenario
Title: Re: Hit and run
Post by: detailer on April 05, 2013, 08:06:19 pm
We deal with solus through work (recovery) good bodyshops mate  :smiley:
Title: Re: Hit and run
Post by: c0v3rt on April 05, 2013, 08:24:54 pm
Cheers for the replies.
Glad to hear they do good work!

One of my friends is an ex bodyshop/panel sprayer so will take him along to help inspect just to make sure all is as it should be.

They can't give a timeframe for repair as yet - waiting to hear about a suspension spring that is out of stock or something...
How long do these place take to turnaround jobs?

Cheers!
Title: Re: Hit and run
Post by: rf860 on April 05, 2013, 08:31:49 pm
My BMW had more severe damage in the same area, airbags off etc and it was fixed in two weeks.
Title: Re: Hit and run
Post by: tom.b on April 12, 2013, 11:22:07 am
Had this happen to me in my first car, drove round the whole area trying to find somthing with my maroon paint on and some blue paint was left on my car turned out to be my GFs neighbour! got it sorted after a few sturn words lol hope you get it sorted mate  :happy2:
Title: Re: Hit and run
Post by: Mk5Dom on April 12, 2013, 02:43:28 pm
I despise some people, absolutely disgraceful.

I feel for you mate.
Title: Re: Hit and run
Post by: stealthwolf on April 12, 2013, 02:52:52 pm
Gutted for you. My sister was hit at low speed from behind whilst she was stationary. She has now had another dent in her car with no obvious suspect. Some people just don't give a fudge.

I know you can get video cameras to record whilst the ignition is on, but are there any that will detect and record when collision sensors are activated?
Title: Re: Hit and run
Post by: c0v3rt on April 12, 2013, 08:36:52 pm
I was thinking about some sort of video device, might be a little excessive, but will be super cautious parking once I get it back - within cctv view if on street and maybe those massive parent & child bays in supermarkets.

Just can't believe what barstewardss some people can be - I keep thinking I should go searching for a damaged avensis when I get it back, but half of me thinks I should prob just let it go - it could be anywhere, and prob fixed quicker than mine will be haha

Due to get it back next weekend MAYBE as repair place can't give an exact date, grrrrr!
Title: Re: Hit and run
Post by: rich83 on April 12, 2013, 08:39:41 pm
Absolute RAGE!!!  :fighting: :fighting: :fighting: :fighting: :fighting: :fighting: :fighting:
Title: Re: Hit and run
Post by: c0v3rt on April 12, 2013, 09:00:38 pm
Yeah full rage :fighting:
But no one to target it at - I lose 5yrs no claims too  :surprised:
Title: Re: Hit and run
Post by: phoenix on April 12, 2013, 10:57:41 pm
Probably long gone now, but feel for you bud!
Title: Re: Hit and run
Post by: c0v3rt on April 17, 2013, 07:35:26 pm
I'm having a nightmare getting my car sorted at the repair centre!
I spoke to their engineer last Monday, who told me all parts where now in stock and mechanical work would be started.
Randomly got a call the next day to tell me the same: everything had been delivered today and would be starting work.

I'd initially been told turnaround would be 10 working days to complete, so thought I'd be getting it back Friday this week, or maybe Monday next week.

I ring yesterday (Monday) to be told they were now waiting for extra parts so they could start the mech work! No idea if they've started anything!

I ask when I will be getting it back and am told they do not give turnaround times as they can't guarantee what further damage they may find once repairs are underway. They cannot say when me h work can be done so cannot say when bodywork will be done either.

I persisted with this question as I really need to know when I'm getting it back. My life feels like its on hold - no courtesy car and no other car in household, so am pretty stuck for leisure time, and busing it to work at £8 a day (plus my girlfriends fare at same price).
On top of this my tax and mot are due next week and not having a date for return makes it a bit difficult to book with my preferred garage.

I rang the insurance company (aviva) to see if they could get any answers, but am told the same!
Spent ages on hold and trying to be understood by the non-English speaking operative!
Ask to be transferred to a manager and get a load of grief saying they'll only tell me the same.
Eventually get put through to another non-English speaking operative to be asked why I need my car back today!!! Obviously something got lost in translation there!

I explain the whole situation again and am told he can put me through to the garage, I decline this - I pay aviva the premium so figure they can sort it at the end of the day.
Get put on hold again while waiting for him to find out what's going on - then hangs up on me!

I thought maybe they'd call me today - no, nothing from either insurance co or the repair centre!

I've been with aviva for 5years with no issues, never had to claim before so had no idea how shocking their customer service is!
I've also read horror stories of the repair centres shoddy work and also keeping cars for 3 months plus!
(Company doing the work is called Solus)
I don't understand how they can say their policy is 'no turnaround times' - why would anyone hand over their car without knowing when they'd complete the job!
Or is this just how it is for insurance jobs!?!

Has anyone got any advice of what to do to get an eta on work, or speed up work or anything?

I think this car is cursed; only had since October 2012, had throttle body issues in November which took a month to sort, and now all this!
Due to the weather I've not had much time to really enjoy the gti so it's feeling like a massive wallet drain without any fun - rapidly falling out of love with it :-(


Title: Re: Hit and run
Post by: edd666999 on April 17, 2013, 07:46:45 pm
I'd always take my car to my preferred repair garage. Then this hassle wouldn't happen. They will keep the car IMO as long as possible to charge insurance as much as possible.

With bus fairs being £80 a week why don't you go rent a car for 2 weeks?
Title: Re: Hit and run
Post by: c0v3rt on April 17, 2013, 08:03:41 pm
I didn't have an option of what garage I could use - when I phoned after accident I was told it had to go there.

I'll look into hire cars but am worried about something happening to that the way my luck is running at the moment!

Title: Re: Hit and run
Post by: Eddie-NL on April 17, 2013, 08:16:39 pm
It is YOUR right to say where it goes to be fixed, providing you have provided several quotes
Title: Re: Hit and run
Post by: c0v3rt on April 17, 2013, 10:22:12 pm
I definately wasn't offered an alternative garage - maybe as it was recovery/bank holiday?

I guess I'm stuck with it there now they are part way through?
Title: Re: Hit and run
Post by: edd666999 on April 17, 2013, 10:30:35 pm
You don't get offered that because they want you in their garages that give cheap quotes.

I have had to demand I take it to my own garage in the past.
Title: Re: Hit and run
Post by: c0v3rt on April 26, 2013, 08:21:12 pm
And the saga continues...

After much complaining I managed to get a courtesy car supplied to me - so all good on that front, no more buses!

I spoke to them this afternoon and was told all was on target for me to get my golf back on Monday 29th.
Then get a missed call and voicemail at 6pm saying there is a delay!

According to the repair centre:
The replacement alloy is not the correct size for my car - mine are 18s, new one is 17 as that is standard for this car.
My current alloys are replicas.

I can't check my alloy stamps as its with the repair centre but thought there were genuine - admittidly I didn't didn't ask when buying the car, but as they had been freshly refurbed I presumes genuine (mainly as cost to replace reps would be similar cost to a refurb).

Can anyone tell by my photo on page 1 if they are genuine monzas?

If they are reps, no probs, they are what they are.
What I'm more concerned about is being shafted with one replica alloy if they are actually genuine ones!

Thanks in advance.
Title: Re: Hit and run
Post by: Nodz on April 26, 2013, 10:11:12 pm
They look genuine to me just not finished in the usual polished finish they would be
Title: Re: Hit and run
Post by: c0v3rt on April 26, 2013, 10:21:31 pm
Thanks nodz.
They were done in a dark grey powdercoat so not standard finish.
What markings would I be looking for to confirm genuine?
Title: Re: Hit and run
Post by: Nodz on April 26, 2013, 10:35:27 pm
On the back on each spoke something will be stamped, one will have the vw badge with a part number (there's about 4 different ones for 18" Monza's iirc), 7.5j on another spoke and et51 on another.

Last time I checked they were ~£430 per alloy
Title: Re: Hit and run
Post by: Nodz on April 26, 2013, 10:35:30 pm
On the back on each spoke something will be stamped, one will have the vw badge with a part number (there's about 4 different ones for 18" Monza's iirc), 7.5j on another spoke and et51 on another.

Last time I checked they were ~£430 per alloy
Title: Re: Hit and run
Post by: c0v3rt on April 26, 2013, 11:32:53 pm
Nice one, thanks for the info.
I might have to take a visit to the repair centre to get this sorted.

Former owner thought they were genuine too, but not 100% sure.
I might ring vw customer service as well to see if they can tell me what the car was spec'd with when new.
Title: Re: Hit and run
Post by: Nodz on April 26, 2013, 11:37:10 pm
There's a sticker to the left of the spare wheel well under the carpet in the boot and that has all the option codes on it from when it left the production line. You then type these into an online converter and it tells you what the codes mean. I posted what the 17" option code was a few weeks back, I'll see if I can find the post
Title: Re: Hit and run
Post by: c0v3rt on April 29, 2013, 07:57:21 pm
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fs525%2F_c0v3rt%2F209C59EB-84C6-4636-A50E-10984F2855D3-3350-00000487580CFFEF_zpsb1455276.jpg&hash=c76f62128fe53c650e51632cf7c2667d3bce444d)

Managed to get a picture of the rim from repair.
These are the only markings on there apparently, so am guessing this confirms they are reps?

I've got no control over the replacement they source, how do make sure they get an rim of equal quality?
Are all reps the same or some better than others?

Title: Re: Hit and run
Post by: Tortaruga on April 29, 2013, 09:34:26 pm
That is a replica wheel 100%.