MK5 Golf GTI

General => Random Chat => Topic started by: markc on April 18, 2013, 10:55:00 am

Title: Anyone used www.cleanstore.co.uk ?
Post by: markc on April 18, 2013, 10:55:00 am
As per title.....

I placed an order 2 days ago for a Nilfisk washer and have not even had an order confirmation email. I an also unable to log into their site to check proceedings. I have reset my password incase that was an issue, but have not received their mail reset either ?

Not good us it  :sad1:
Title: Re: Re: Re: Anyone used www.cleanstore.co.uk ?
Post by: Trekmeister on April 18, 2013, 11:04:26 am
As per title.....

I placed an order 2 days ago for a Nilfisk washer and have not even had an order confirmation email. I an also unable to log into their site to check proceedings. I have reset my password incase that was an issue, but have not received their mail reset either ?

Not good us it  :sad1:
Defo put right email addressin, has the money left the account?  Give them a call.
Title: Re: Anyone used www.cleanstore.co.uk ?
Post by: markc on April 18, 2013, 11:08:10 am
Yup, correct email addy.

Tried ringing, nobody answered. Call message states initially that the line is only for new orders, and technical support only as well.

I will have to hang on a day or two I suppose, see what happens.
Title: Re: Anyone used www.cleanstore.co.uk ?
Post by: 06Hirons on April 18, 2013, 12:11:22 pm
I had this exact problem, found the email in my spam eventually.
Title: Re: Anyone used www.cleanstore.co.uk ?
Post by: markc on April 18, 2013, 12:47:25 pm
I had this exact problem, found the email in my spam eventually.


You beauty  :happy2: !  Found it in bloody spam (always link mail from iPhone, so no spam in there)
It's on back order for next week, phew, relieved. It's not even for me  :ashamed:
Title: Re: Anyone used www.cleanstore.co.uk ?
Post by: andrewparker on April 18, 2013, 12:53:17 pm
Good that you've found it.

I've used Clean Store on a number of occasions and always been more than happy with their service.
Title: Re: Anyone used www.cleanstore.co.uk ?
Post by: markc on April 18, 2013, 12:58:42 pm
Good that you've found it.

I've used Clean Store on a number of occasions and always been more than happy with their service.

Cheers Andrew, that's good to hear !  I did see some dubious reviews about them, but it was mainly just communication/late delivery issues  :wink: