MK5 Golf GTI
General => Random Chat => Topic started by: Scottymon on August 14, 2013, 09:19:33 pm
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Some of you may have seen me selling an iPhone 5 here as well as eBay.
It sold today and the user paid in full via Paypal. Great.
Thing is they only registered today and have zero feedback.
I wouldn't usually be worried, but for a near £400 item I'd hate to get scammed / chargeback etc.
It would be sent via recorded/insured delivery.
I've just been on Live Chat with eBay and they say as they've paid I'm legally obiliged to send it (blah blah) and not to be worried, just send it recorded delivery. But it just seems so fishy, signing up today and buying a 400 quid phone.
What would you do?
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You don't really have a choice. It's the risk of advertising on eBay.
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If you've got the eBay chat copied and it reads as you say,I wouldn't worry!
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If you are worried, try initiate a mutual cancellation stating you dropped it or something.
Next time you list, use buyer rules so you can eradicate low feedback bidders automatically, or thise with black marks.
If you send it, do not send it anything less than Special Delivery so that has full traceabilityand insurance of the full amount.
Personally I try avoid selling electricals on ebay as almost every item I have sold in the last few years has resulted in a false 'oh it has a fault' response where they want a % refund but refuse to return it
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Refund the buyer. Item not available any more. You dropped it by accident.
Re sell the item this time edit your listing settings so people need a minimum of 10feedback and have been signed up for 6months.
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Beaten to it!
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Thanks for the advice... I've just spoken to buyer and he seems legit. I'll send it recorded with insurance. :rolleye:
Cheers. :happy2:
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LOL, new challenge, can't find a courier that will cover for loss/damage on an iPhone; tried interparcel.com, parcelmonkey.co.uk all say in the small print an iPhone is either strictly prohibited or sent at senders risk, WTF. Anyone know of a courier that will send insured?
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Royal Mail special delivery covered upto £500 is next day signed for.
Use google maps/street view to check this guys address
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Definitely. RMSD isn't the cheapest, but insurance is good.
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Royal Mail special delivery covered upto £500 is next day signed for.
Use google maps/street view to check this guys address
Does it cover lithium based battery products though? Which are integral to the iPhone 5 and cannot be removed.
I can send it, but there's almost no point in insuring it... :rolleye:
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Doesn't make a difference. If its lost it has nothing to do with the battery.
I now phone retailers now have to put stickers on to say the package contains a battery.
Everyone uses rmsd for mobiles. Your only using it to prove the guy received it really.
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Interparcel.com
Prohibited Items
The following items are strictly prohibited from shipment, and must not be sent through our services under any circumstance. Any of these items being sent may result prosecution, heavy fines and imprisonment.
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Lithium Batteries (This includes any iphone)
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Madness. Lost perhaps, but damaged?
Cheers, will see what RMSD small print says, lol.
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Good old Royal Mail :happy2:
Prohibited Items
Lithium ion/polymer/metal/alloy batteries when not sent with, or contained in/connected to an electronic device, are prohibited.
Cheers!! :laugh: Happy Days.
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You can still get scammed with Special delivery tho!.
Last year I sent 2 collectable items worth £120 via special delivery, seller opened a case stating that package arrived empty (utter crap as items were packed in jiffy envelope and placed in a box with plenty of tape sealing it, not sure why anyone would sign for a empty box.............(thieving tosser), paypal sided with him as I could not provide "Photographic evidence of items packed in the box!!!!!!!!!!!), they refunded him in full!!.
On sunday he bought something from us again (Worth £200), I called Ebay and spoke to them about it, I refunded the chap stating we would not be getting ripped off by him again, Ebay have already agreed to remove any feedback he may leave!
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Agree with the above. You can get scammed even recorded.
I sold something on ebay recently and the seller wasnt too far so offerred for him to collect but he insisted on delivery.
2 weeks later he opens a case saying the item was damaged. I replied back on the case but he didnt reply at all to resolve it. 7 days later ebay put the case in his favour and he sends me back an empty box and paypal takes my money.
I emailed action fraud uk, got a crime reference number and appealed ebays decision and got my money back.
So even if the seller sounds legit, still be careful
Sent From My Samsung S3
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You can still get scammed with Special delivery tho!.
Last year I sent 2 collectable items worth £120 via special delivery, seller opened a case stating that package arrived empty (utter crap as items were packed in jiffy envelope and placed in a box with plenty of tape sealing it, not sure why anyone would sign for a empty box.............(thieving tosser), paypal sided with him as I could not provide "Photographic evidence of items packed in the box!!!!!!!!!!!), they refunded him in full!!.
On sunday he bought something from us again (Worth £200), I called Ebay and spoke to them about it, I refunded the chap stating we would not be getting ripped off by him again, Ebay have already agreed to remove any feedback he may leave!
I'm surprised you continued to use eBay after that. The place is awful for sellers. It's a wonder anyone sells on there at all tbh.
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Sorry to hear about that mate. I've now taken a shed load of photos before during and after packing. :happy2:
I've been scammed before, that was with a digital download that I couldn't provide a tracking number for... Duh, it's a download, so I don't offer any downloads via direct Paypal purchase now and go through a third party, in this instance Prestashop plugins library, where there is proof they've downloaded the item and Prestashop will dispute it for you.
Another scam is credit card charge backs, where they get their CC company to dispute the transaction and PP side with the CC company, whether this overrides proof of delivery, photos etc...
Then there's someone paying for stuff with PP then wanting to pick up the item... If they do there's no proof you've sent it, so they get the item and their money back.... It's rife, but hopefully I've done absolutely everything to cover me here.
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You can still get scammed with Special delivery tho!.
Last year I sent 2 collectable items worth £120 via special delivery, seller opened a case stating that package arrived empty (utter crap as items were packed in jiffy envelope and placed in a box with plenty of tape sealing it, not sure why anyone would sign for a empty box.............(thieving tosser), paypal sided with him as I could not provide "Photographic evidence of items packed in the box!!!!!!!!!!!), they refunded him in full!!.
On sunday he bought something from us again (Worth £200), I called Ebay and spoke to them about it, I refunded the chap stating we would not be getting ripped off by him again, Ebay have already agreed to remove any feedback he may leave!
I'm surprised you continued to use eBay after that. The place is awful for sellers. It's a wonder anyone sells on there at all tbh.
I sell on ebay and have several accounts with feedback totalling 30000+ so I have to use it, I just block certain buyers and scammers.
Another one to watch out for is someone buying then paying with paypal (With address stated on paypal) then e,mailing asking you to post to a different address as they are not at home/work that week and would prefer you to ship to different address..... DONT DO IT, scammers, reply politely and say no problem I will refund your payment you can update your paypal address and re-pay, they often don't reply after that! :happy2: