MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: irish_ram on November 27, 2013, 07:05:54 pm
-
Hi All,
Wonder if anyone can help me before I take the car to a garage if need be.
I was driving home today doing around 75 in 5th gear when all of a sudden the Warning Light came on and started flashing orange. From then on for the next few miles whenever I pressed the accelerator the car juddered and there was no power surge as I would expect as the Boost gauge on the dash went up. I actually heard a wining sound. I parked up and left it for 10 minutes, when started the whole car was juddering quite a bit and when pulling away and the boost gauge went up I heard a high whining noise but no power injection.
I have AA Gold cover and likely I need to take it to the garage but wanted to check if anyone had any ideas of what likely I could do, check or what this is at fault
Picture below of the warning light that came on flashing orange
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fpp78%2FSuper_Ram%2FWarningLight.gif&hash=e249567a1dd7029a9d3756545ab22fc82ae6a0c9)
-
Well thats the engine management lamp but I couldn't comment on what it might be... get her plugged in
http://www.volkswagen.co.uk/owners/warning-lights
-
Thanks for the advice,
I have read a lot of forums where this can just be a sensor malfunction however my car is juddering and no real power injection at all. Seems as thought it has reverted to a normal 1.4 with no turbo or supercharger power injection.
Me thinks a call to the garage is needed but hopefully my AA Gold cover will cover it all :scared:
-
Very similar happened to my old fabia vRS and it was the turbo that had blown.
-
Very similar happened to my old fabia vRS and it was the turbo that had blown.
I am no expert but the light came on as I was overtaking so accelerating and now when it drives and I put my foot down the boost gauge goes up but the turbo/supercharger power is not there and can hear the whining sound.
Along this have the juddering but that does not seem to be there once the car is in motion
I have £1000 cover on my RAC Platinum so I am hoping it is not serious :scared:
-
Few more details on your vehicle would be handy - then get a VCDS scan from someone local off the list
http://www.mk5golfgti.co.uk/forum/index.php/topic,120.0.html
It could be a simple fault(split hose etc) so the scan with list the fault codes would be my starting point! :happy2:
-
Few more details on your vehicle would be handy - then get a VCDS scan from someone local off the list
http://www.mk5golfgti.co.uk/forum/index.php/topic,120.0.html
It could be a simple fault(split hose etc) so the scan with list the fault codes would be my starting point! :happy2:
I drive a MK5 Golf 1.4 TSI GT Sport 170. It is an 07 model.
I am going to ring my RAC Cover tomorrow but depending on what they say may contact the VAG contact in derby
Even though I am not an expert and hope I am totally wrong, but the fact the car judders quite a bit when starts to the point where it feels like it is gonna blow before it calms down makes me think there is a serious problem
-
hopefully it wont be too much, if the engine is jumping about all over the place it could be as simple as your having a misfire... one of your sparks may be dead.. you won't know for sure until its plugged in.
I'd get it plugged in before you send it to a garage so they dont take you for a ride..
-
hopefully it wont be too much, if the engine is jumping about all over the place it could be as simple as your having a misfire... one of your sparks may be dead.. you won't know for sure until its plugged in.
I'd get it plugged in before you send it to a garage so they dont take you for a ride..
Well I think I am going to ring the garage and RAC cover and see what they say. If they say they will inspect it and repair under the cover and no hidden charges then will let them. If they come back and advise I would need to pay any upfront fee for stripping engine etc then I will get it scanned myself first so I can be confident it is something they cover so will hand it back and let them do what they will
Issue s as with all warranties, I have read several times but some of it is still gibberish as to what it means, I mean it says it cover all electrical and mechanical parts and factory fitted turbo but advise they will not cover the cost of striping down the engineer for diagnosis unless the issue is found to be something they cover as otherwise they will charge me for the diagnostic work
-
I wish you luck!
-
Good be a coil pack to be honest
-
Good be a coil pack to be honest
I am far from mechanical in knowledge but the coil pack seems to be the response most people are coming back with.
I am due to ring the garage this morning to get them to check this under my RAC Cover and will take it from there. If it is a Coil pack then I hope I am right in thinking this is classed as mechanical which is covered so hopefully be okay :confused:
I might get them to also look at the issue I have with the coolant warning light which only seems to come on when I park at an angle on the kerb but lets get the serious issue sorted first.
-
i had the exact same thing happen, took it to vw it was a coilpack, had them changed for free under the recall. happy days
-
Bit of an update which is not good,
Local Garage scanned the car and found a misfire issue on Cylinder 2 and 4 on Coil Packs.
RAC authorized the repair so they swapped them over however issue still there and same error on coming up on computer scan.
After garage rang around a few vw specialists they come to the conclusion after a compression test that one cylinder had no compression at all
They seem to think it is now a possible valve or piston issue so sounds serious.
Problem I have is as RAC do not cover diagnostics would they class stripping the engine to check piston and valve as diagnostics or if the fault is found to be one of them then surely to fix it the engine would had to have been stripped anyway.
I am ringing them and the dealer I bought it from as it is only 3 months old so need to see what the dealer say in terms of they sold me a car 3 months ago that now may have this serious issue :(
-
Sheeeeet sooooon
-
Yeah although I have just read the Warranty agreement and says Does Not Include:
Dismantling
We will not pay for any stripping down of the parts to determine the cause of the failure of parts or breakdown unless we accept the repair request in Section E. Section E being a list of whats covered which the literally is the whole engine so seems I should be okay.
Just also spoke to the dealer I bought it off and they advise if it is a fault in the engine then any dismantling would be covered as would need to be done to investigate and fix the issue.
So lets hope it all gets sorted tomorrow as it needs to go to a specialist garage now as the current one do not have the tool to do this job.
Only cost I may incur is the coil packs as I presume RAC will argue the replacement of them did not fix the issue
-
So latest update now is:
It has been taken to a VW specialist garage to take a look. They insisted on doing another code scan rather than take the word of the other garage which is around £40 buy heyho.
Just got another update from them through my dealer who sold the car to me saying they have confirmed there is no compression on one of the cylinders so will need to strip the engine down on Monday to take a further look :scared:
I am probably just being untrustworthy but my dealer insisted they ring them with updates and they ring me then, not sure of something going on or they are just wanting to manage everything for me as I was their customer. Hopefully the latter
Will update on Monday hopefully with good news
-
After the update from the new Garage yesterday advising they confirm there is no compression on one of the Cylinders and the old garage suggesting this could be because of a Piston/Valve issue I am getting a bit worries in terms of the cost of fixing this.
I have as mentioned before RAC Platinum Warranty but the Limit I believe for any one repair is 1k
Looking at some of the quotes people have had to repair their engine the cheapest I saw was around £1300 which is getting me worried now that I am going to be forking out a lot of money to get my car fixed and that is based on the fact RAC will cover the repair costs up to 1k. If for some reason they do not then I am up sh*ts creek to put it politely.
I am hoping this is not the case and it is something less serious and will be covered within the 1k but if it is not does anyone have any views on my chances with taking this to VW as apparently it is a known fault or taking it the selling dealer as I have only had it for 3 months and does not look good on them that I have had it a short time and could be spending 4 figures to get it repaired.
Any help appreciated or past experiences
-
Your contract is with the dealer that sold you the car. How much warranty did you get with it?
Maybe they would take the car back and find you another MK5?
Worst case, it will cost you, but your selling dealer might split the costs.
If not, I guess you will have to pay to get car back on road, then take selling dealer to small claims for selling you a dud car, to reclaim your losses.
Loss of compression is bad news. Could be a major failure, either valves or piston rings, or both.
-
Your contract is with the dealer that sold you the car. How much warranty did you get with it?
Maybe they would take the car back and find you another MK5?
Worst case, it will cost you, but your selling dealer might split the costs.
If not, I guess you will have to pay to get car back on road, then take selling dealer to small claims for selling you a dud car, to reclaim your losses.
Loss of compression is bad news. Could be a major failure, either valves or piston rings, or both.
In terms of the dealer I am not sure what warranty I got with them if any.
Probably a bad miss on my behalf but is there a standard cover I would get
With them or is it now a case of good will if any.
I obviuosly have the RAC warranty up to 1k so if the repair comes to 1k
I am not fussed as covered but they mentioned piston and valve and that is what seems
to be the expensive cost. Not to mention just stripping the engine could cost
A few hundred quid just to get to the issue :(
-
Not much of an update but rang the Garage today and they have started taking the Cylinder Block off and will then assess the no compression issue so be tomorrow before they know.
Not holding much hope :scared:
-
After a bit of advice if anyone can help a bit more :happy2:
As anyone who has read this knows my car is currently in the Garage and by now been stripped down as there is a compression fault to one of the Cylinders.
I obviously will not know what the full extent of the damage in terms of cost is but trying to get a rough idea.
As the Engine has to be stripped down to check the compression issue can anyone advice what a rough labour cost would be for this. As I presume the same sort of cost would apply to put the engine back together. At least I will then know a big bulk of the cost. The only guide I have to go off is one I had to pay on my MK4 golf a few years ago where VW charged me around £300 for stripping and putting back together my engine after I refused to pay the extra £700 for the actual repair.
I am then hoping the only other cost will be the labour and parts cost of fixing the fault once in the engine but will hopefully get a better idea of what that is tomorrow.
Thanks in advance
-
I might have read this thread too quickly, but I'm not sure how long you've owned the car. Regardless of the length of warranty, any commercial seller has a legal responsibility under the Sale of Goods Act 1979 to ensure that any goods sold are of "satisfactory quality"(section 14(2)). By this, it means what a reasonable person would say was "fitness for all the purposes for which goods of the kind in question are commonly supplied" (sec 14(2B)(a)).
I'd quote that to the dealer if they quibble, and point out that any reasonable person would not expect the guts to fall out of a mk5 Golf so soon after purchase.
Remember, though, that how you talk to the dealer is as important as what you say. It's unlikely he/she sold you a duff car on purpose, and they'll be more sympathetic if they like you.
Good luck.
-
I might have read this thread too quickly, but I'm not sure how long you've owned the car. Regardless of the length of warranty, any commercial seller has a legal responsibility under the Sale of Goods Act 1979 to ensure that any goods sold are of "satisfactory quality"(section 14(2)). By this, it means what a reasonable person would say was "fitness for all the purposes for which goods of the kind in question are commonly supplied" (sec 14(2B)(a)).
I'd quote that to the dealer if they quibble, and point out that any reasonable person would not expect the guts to fall out of a mk5 Golf so soon after purchase.
Remember, though, that how you talk to the dealer is as important as what you say. It's unlikely he/she sold you a duff car on purpose, and they'll be more sympathetic if they like you.
Good luck.
Thank You for the advice
I have read a few documents which state that within 6 months of buying the car if something goes wrong then it is the dealers responsibility to prove the car was fit for purpose when they sold it. If I do run into issue claiming on this then the Garage had done an MOT and full Service on it so not sure what legs that would give me to stand on against the Garage.
Now I am hoping I don't have to go down this route as if it is under 1k RAC will pay for it and even if it comes to more I will say the Garage has good comments from people who know it and also they have been really good and helpful so far since I got the issue. And I think if it came to light the car was defective when sold then I do not think it would have been something the Dealer realized or knew about.
But in preparation for the worst I am trying to start getting a cost together for the things I know is happening and the one thing I know is them stripping the engine to check the issue and also having to put the engine back together once fixed which regardless if the work/parts to fix the problem is cheap or expensive the stripping and putting back together will still be roughly the same.
So anyone who has a rough cost on this that would be great as I am expecting this to eat into a good chunk of my 1k RAC Warranty :scared:
-
So another update which is better news in terms of cost but maybe not for my poor motor.
So the Garage have stripped the Engine and confirmed to my dealer it has a melted valve and piston :scared:
The dealer is now going to ask the Garage to fully take apart the engine and investigate for any other issues that might have been caused as they want to make sure they fixing everything so seems like the Dealer is doing the right thing so far and might give me more piece of mind that the car is not going to develop anymore issues relating to this.
The bad news is this is looking likely the cost to repair will be well above 1k by the sounds of it. However the good news is the Dealer advised not to worry as they will cover any cost that RAC do not so if comes to 2k they will pay the 1k etc which is good and a huge relief off my shoulders.
The only cost he advised I would likely need to pay is for the 2 Diagnosis he authorized them to do which is about £40+VAT per diagnosis so roughly around £100 which is not bad considering the cost I could have been landed with.
He did also advise I would have to pay for anything replaced which improves the car. He advised he was talking about things like if they saw the cam belt needed changing so would make sense to do there and then as I would not pay any labor charge and just parts however this would be my decision to go ahead with any of these repairs.
So it seems like I may be coming out lucky if get away with just £100 of costs but I will wit until the car is back in my drive before counting myself lucky.
-
At least the garage is being fair which is a first :)
-
It is indeed.
I was all ready to give me view on how I believe the garage should be making up any shortfall until he came out with it before I said anything.
I means I wont count on anything until my bank is only £100 lighter and the car is back on my drive fully fixed but fingers crossed :happy2:
-
I'm like you - wait and see if your contribution doesn't increase!
What I would want to know is:-
Why it happened
Is this common
Is there anything I've done to cause this
Cause to me they seem to be too willing to pay up and must be covered by VW paying their share!
-
Glad to hear you're sorted mate! And to minimal costs! :smiley:
-
I'm like you - wait and see if your contribution doesn't increase!
What I would want to know is:-
Why it happened
Is this common
Is there anything I've done to cause this
Cause to me they seem to be too willing to pay up and must be covered by VW paying their share!
I tend to agree.
I mean I will not knock a good thing while I am getting it but I am very skeptical as to why they are bending over backwards and not even waiting to see if I have any issues if they ask me to pay a higher contribution. As i have said before though they have got good reviews from people and they made a comment today they were covering it as I was there customer and it was not right the engine has literally failed after only 3 months of ownership so I am hoping it is more to so with them making sure they uphold their good relationship rather that something else going on and a big surprise coming my way.
I will also once fixed ask the questions around why it happened and is it common as want to make sure I am not back there in 6 months as yes I will have RAC cover still but may be a different reaction from the dealer after having that long.
I am definitely waiting until I have got the car back to ask if it was something I could have done as I do not want to point blame at myself when I have a claim going through :wink:
-
Glad to hear you're sorted mate! And to minimal costs! :smiley:
Do not say that so soon as you may jink it :surprised:
Hopefully get back soon and then I can start shopping for Mods to the car which I was looking forward to doing until it got taken from me. Maybe a sign to stop me from making it ugly with tacky Mods :grin:
-
My comments are just thoughts and I think the same as you!
This is worth a read
http://www.honestjohn.co.uk/forum/post/index.htm?t=95584
-
Good Column,
This is my first 1.4 TSI Golf so I am no expert on if it has known issues or not however I always reserve judgement on cars until I have drove them and seen what they are like reliability wise. Unfortunately I have not had a good start but hopefully when I get my car back I will start with a clean slate and hopefully have no more issue like this.
-
what do you mean "melted" valve & piston?
If it ran out of oil down that cylinder, then why? what other damage has been done?
I think you need a full report on sequence of failures. I wouldn't want them to just "fix it up" to get it running.
How about a recon engine with some warranty?
maybe best get rid of this one back to dealer ?
-
I have had an update to today which gives me a bit more info.
On the cost side they have received the options back from the dealer and don't know exact price but he advises these exceed 1k that the RAC will cover by a good bit. They still maintain they will pay for anything that the RAC will not cover so not too worried about that at the moment.
On the fault update they have received photo's from the Garage and he said some of the Piston is missing and some of the valve which is as quite surprised at. He inquired as to the symptoms leading up to the fault which I advised was a warning engine light flashing orange and then a loss of any power when accelerating. It was only when I got it home and then started it up again did the engine start juddering quite violently. I did find it strange that if there as bits of engine parts missing then I would have maybe felt a bit more when it happened as opposed to just a loss of power.
Anyway I am due to get a call tonight or tomorrow morning to advise on the different options for repair which is a formality before they go ahead.
It has crossed my mind should be worried about taking this back now it is having such an extensive repair but will see what they say tomorrow.
-
I find it strange that they don't want to fit an exchange unit.
Who knows it may be in their options on offer.
-
Think you read their mind doylebros
They rang me last night and sorry for the long post but this is the detail of the options that I have.
Option 1
- Put in a reconditioned Engine to fix the faulty part
- Rough cost he reckons is about £1700
- RAC will cover the 1st 1k and the garage will cover the rest
- All I will have to pay for definate is the initial Diagnosis(as he will let me off the 2nd investigation done) which will b £35 + VAT
- I also have an option of spending on improvements now below which they will charge at cost and no labour which are:
- Cambelt - £135
- Water Pump £55
- Oil Change, Anti freeze and something else all costing around 40 + VAT
So total cost to me would be roughly between 310 - 320 inc VAT
Option 2
- Put in a brand new engine from VW which they say will be a 1.4 TSI same as what I had
- Normal Engine cost is about £4500 but they have a good deal with them and can get it for around £2700
- Garage will pay the full cost of this but if they deduct the 1k that RAC were going to pay that still leaves £1700 which is 1k more than Option 1 they would be paying but have advised they would go halves and charge me only £500
- They advise this is a whole new engine and not just the main block like a normal reconditioned one would be
- They also advise this would have a standard 1 or 2 year warranty as new engine and also the fact it is a new engine I would be getting for £500
- All I will have to pay for definate is the initial Diagnosis(as he will let me off the 2nd investigation done) which will b £35 + VAT plus:
- £500 + VAT for Engine
- Oil Change, Anti freeze and something else all costing around 40 + VAT
So total cost to me would be roughly between 690 - 700 Quid
So total cost to me would be roughly between 690 - 700 Quid so roughly an extra 400 quid max
Questions I have are:
Which one seems the better deal?
Is there anything I am missing here?
Would the New Engine put the value of car up by a lot?
Is ther anything i should be double checking before commiting to either option?
They have said Option 1 would mena I have the car back in around 2-4 weeks and Option 2 I would have it back by next Thursday
-
Didn't have time to read all the thread, but if you want a used engine you can get one for about 800 GBP.
I got a 1.4 TSI engine (for my engine issue) for 800 GBP. I have a 122 bhp one but the engine block is all the same. So you should find a 170bhp one (or 140bhp because they are 100% identical) under 1000 GBP.
I got my engine from http://www.365engines.co.uk/
Hope this helps!
-
Didn't have time to read all the thread, but if you want a used engine you can get one for about 800 GBP.
I got a 1.4 TSI engine (for my engine issue) for 800 GBP. I have a 122 bhp one but the engine block is all the same. So you should find a 170bhp one (or 140bhp because they are 100% identical) under 1000 GBP.
I got my engine from http://www.365engines.co.uk/
Hope this helps!
Cheers for the response but the used engine will be provided by the dealer
So no real expense to me and if went down that option I would not pay anything
No matter what it cost
It is more on which option above is the better deal
-
If you are otherwise really happy to keep the car, then I would go for a new vw engine with warranty. If you have lost heart, then go for cheapest option & get rid.
Make sure its genuine with written warranty. At least you know its all new and not ripped out from some scrap yard. I had a recon engine from main dealers, years ago when I was young :confused:, and that was'nt built correctly.
Don't think it will add much to value, as everybody would expect a working engine, and might be scared off by the trouble you have had...that's cars for you :rolleye:
-
If you are keeping the car go new, if not go refurb.
If new get as much paperwork on the exchange as possible for when you come to sell.
-
Thanks Chaps,
The Dealer did say we will give you all the paperwork showing it is a new engine and how much they paid and said even to the point of they will take a picture of it coming in on the crate and I do trust them as much as you can trust someone telling you osmething which you have to take as face value until you see the evidence.
In terms of keeping the car yes I still want to unless they offered me a GTI instead :wink:
If it was down to New v Old without the cost then I would go with Option 2 of a new Engine but wanted to make sure being a novice that paying an extra £400 to get option 2 and a brand new engine as opposed to saving £400 and getting a reconditioned one was the better choice and there was not something big I was missing.
In terms of the documentation for the new engine apart from the paper I will get which will likely be an Invoice of some sort showing details of what it is and what they paid and the fact the Engine should look brand new is there any specific documenetation I should be checking for. And does anyone know what standard warranty you get with a new Engine?
-
How many miles on the car? Worth whacking a DMF/Clutch in there whilst their at it...?
-
How many miles on the car? Worth whacking a DMF/Clutch in there whilst their at it...?
There is currently around 59k miles on the clock
Sorry ot sound stupid but what do you mean by DMF/Clutch?
-
For what it's worth
Option 2 is the way I would go.
Next I would request what Scottymon suggested but with the parts being supplied at trade and you've got yourself a lot of parts and repairs at a fantastic price!
The bit I'm puzzled at is why they want anything from the RAC since they seem to accept it's down to VW.
I wonder if there double dipping and being paid by VW and you, just a thought!
-
For what it's worth
Option 2 is the way I would go.
Next I would request what Scottymon suggested but with the parts being supplied at trade and you've got yourself a lot of parts and repairs at a fantastic price!
The bit I'm puzzled at is why they want anything from the RAC since they seem to accept it's down to VW.
I wonder if there double dipping and being paid by VW and you, just a thought!
Thanks for the info and I am thinking of going down that route.
Could be that they are getting VW to pay and charging me but then
Would VW really supply a brand new engine to fix the issue. Would they
Not just cover the cost of repair maybe.
What is the DMF/Clutch that scottyman was on a about and what sort of
cost would that roughly be?
Is there anyway of me finding out if VW were covering the cost and they
were charging me.
Also thinking of maybe seeing if they will knock the price down a bit
-
Scottymon is telling you new clutch and dual mass flywheel!
Ask the dealer for the VW reference number as you would like to discuss your case with their agent?
I have had a case where the Merc dealer charged me, the warranty company and claimed off Merc as well!
-
Scottymon is telling you new clutch and dual mass flywheel!
Ask the dealer for the VW reference number as you would like to discuss your case with their agent?
I have had a case where the Merc dealer charged me, the warranty company and claimed off Merc as well!
Okay, do you know roughly what they cost?
The garage seem to be on the level and in one
sense I do want to make sure they are not
Overcharging but then 500 quid for a new engine
is a bargain even if they are getting that in top
of VW paying. i also presume the labour charge which they
Might not get off VW would be hefty and would be a
Garage cost
-
VW pay them a reduced labour rated.
As for the clutch I've never bought one I'm sure someone will come back and tell you :happy2:
-
Looks like I am going for the Option 2 and New Engine which will cost me around £700 max which also includes the initial diagnosis and the oil change and a few other bits all + VAT
I am going to check all the documentation and get some sort of reference in which I can probably contact VW to check the Engine was paid for by the garage and not actually given to the garage in agreement to fix a defect which VW took responsibility for.
Has anyone got any prices on the DMF/Clutch that scottyman mentioned.
Also is there any other parts I should see if I can get repaired while they have the engine out to save on Labour possibly.
And might sound stupid but as the Engine will be brand new but the other parts of the car not what sort of service schedule to I keep. FOr instance if the car was due for a Service say January next year do I keep to that even though the Engine should not need anything checking?
-
Glad to see your getting somewhere.
Shocking that honest john link, with lack of lubrication leading to piston failure :scared: .How come iv'e never heard that one??
I guess you need their advice on the state of your clutch, turbo, (supercharger if you have one),starter motor,alternator etc when they get the engine out and start to strip bits off.
I would hope they would all be A ok at 57K.
-
If your having to pay towards it, tell them you want a CDL version.
-
If your having to pay towards it, tell them you want a CDL version.
I will have to ban you from posting on my thread scottyman if come out with anymore of these technical terms which I have no clue what they are.
What do you mean CDL version
Glad to see your getting somewhere.
Shocking that honest john link, with lack of lubrication leading to piston failure :scared: .How come iv'e never heard that one??
I guess you need their advice on the state of your clutch, turbo, (supercharger if you have one),starter motor,alternator etc when they get the engine out and start to strip bits off.
I would hope they would all be A ok at 57K.
Paulw123 - When they said putting on a totally new engine they led me to believe this would be replacing everything including turbo, supercharger and possible the other bits. If this is not the case what should I make sure is being replaced?
-
Just spoke to the dealer a while ago and came to the below decision. Let me know if I am doing the right thing please
Went with the new Engine Option as did not feel comfortable just repairing it
So the deal I have made is
New Engine cost: £500
Initial Diagnosis Fee: £35
Oil Filter/Change: £22.50
Anti-Freeze and something else but cannot remember what it was: £17.50
Total of £575 + VAT so £690 in total
I tried getting the cost of Engine down but he said he was already forking a lot in good will so I settled on this.
Obviously saves me on having to now get a Cam Belt or Water Pump for a very long time but I also negotiated getting the below which for me is good but others may have done better.
- New Oil Filter after 1000 miles for £22.50
- Service when it is due for £100 instead of their normal £160
- It is likely due to have new brake pads/discs within the next 6 month so they advised would do the parts with 30% discount and not charge for the hour labor which they charge at £55 + VAT per hour
I have been advised the New Engine will also have 2 year warranty and should be ready for me by next Friday at the latest.
It seems a good deal to me if I consider what I am getting and not that I should not be in this position after only 3 months. Plus I think for short term cost pain I will have long term cost gain/savings.
Nice to see what other people think as I have said I will ring them Monday morning to sanction the new engine so have until then to change the deal or my mind.
-
I think you've done very nicely :congrats: and will enjoy all the benefits going forward :happy2:
-
I think you've done very nicely :congrats: and will enjoy all the benefits going forward :happy2:
Yeah I am hoping so
I was just about to order some black VW badges and debadge
the golf and tsi sign along with a few other mods before this
happened so hopefully that can get back on track now
Thanks everyone for the advice :happy2:
-
Hi All,
Sorry to bump this post back up to the top but got curious while I am awaiting the call to say my car is ready to pick up with the new engine in :smiley:
The dealer roughly explained that a new engine will replace all the parts in the main engine as opposed to a reconditioned one which will not.
However has anyone got a comprehensive guide or link which will tell me what exactly ill be replaced and what will not. For instance I know the main engine block will be fully replaced but apart from pistons and valves I do not have a clue what else is in there that will be replaced.
Also in terms of what will not like turbo and supercharger etc is there anything else big or vital that will not.
Just trying to get a basic grasp on what I am and am not getting now I have took the decision.
-
Items supplied depends on the part number to purchase it - so if it's 03C 100 091 FX base engine (BLG) £3617.46 inc vat
Comprising of:-
Crankcase
Crankshaft
Pistons
Conrods
Cylinder head
Cylinder head cover
Control Valve
oil pump
Timing case
Camshaft timing chain
Sealing flange
Oil sump
Oil cooler
Oil filter
Spark plugs
Against that number!
-
Cheers Doylebros,
Probably just worrying over nothing but I presume VW do a current 1.4 TSI Engine 170bhp like the one in my car now.
And do they change the Engine block much in terms of technology as my old engine was obviously 2007 Engine as opposed to this one being a 2013 one
-
What engine code you got in your vehicle now?
-
It is BLG 026439
-
All as I said in my previous post. :happy2:
-
Thanks Doylebros
Am I being stupid as my Engine was obviously made in 2007 but the new one I presume would be this year engine off the factory line so would it be the exact same engine code and parts or would be a 2013 version of mine with probably slighter new technology.
Call me stupid if the above makes no sense :confused:
-
No your thoughts are correct - no worries there!
Depending on your chassis number they've got two other items to take into consideration but that's there problem! :happy2:
-
Okay cheers,
So basically in the most part I will be getting the same as my old engine only newer and shinier :wink:
-
That's it you lucky boy! :star:
-
I wont count my chickens until I get it back and have driven it :wink:
If I take away the fact it broke down after 3 months and I am going to be £700 pound lighter I am actually for some reason getting excited to have her back on Thursday :laugh:
-
It will certainly put plenty money on the motor so that wound make me happy - enjoy. :driver:
-
Right I am beginning to think I was only dreaming that I bought a MK5 Golf 3 months ago.
Rang them on Thursday and was not ready, phone call yesterday and new engine all fitted and working however they advised they have now discovered what the root cause which caused the engine piston/valve issue I had.
Apparently they found the regulator on the fuel pump was faulty so they have ordered this yesterday to arrive this morning and fit it. Not sure if this is correct what they are telling me but the part cost £200 and they are paying for it so left them to it. I am due to ring them in about 30 minutes to ask when it is ready so hopefully will be driving again later today. Just trying to think of somewhere to go to give her a good welcome back :happy2:
If it wasn't the fact I forked out £700 yesterday to them for the new engine I would be convinced I did dream having this car in the first place :surprised:
-
Good luck for later today.
I would take things easy for first 1500 miles, ie keep revs below 3000 and don't labour it in low gear etc...
-
Cheers Paulw123,
I think for the 1st week I will be taking it easy to be honest. A few easy trips to work and back next week before Christmas break up should be good to ease her back in to my life :wink:
I feel like a kid waiting for their Christmas present but will be gutted if told I cannot have it back today. :confused:
-
Right more bad news it seems,
Garage have rang back and advised they have replaced the regulator but the issue is worse and they think it needs software update. He is saying however it is asking for a security code or something which they are unsure of and need VW advice and cannot do anything until Monday.
Anyone heard of this or can advise please
-
Sorry to be chasing on this as you have all been very helpful but has anyone got any advice on this as the Garage likely closes in a couple of hours but this sounds like they know what they need to do but just need the Security code. I presume they are doing this via VAG software and getting this prompt when going into whatever option it is to update the software.
-
Well Dealer has phoned the Garage and they advise me it will have to be taken to a VW dealer on Monday to perform this Software Update I presume.
Is this because it is a Security thing and only VW dealers have the codes or software to access these options?
Pretty annoyed not that I am not going to get the car until Monday although that is dependent they do not hit other problems :confused:
-
Well I didn't want to pour pessimism all over your excitement, but I thought fitting a new engine would be tricky somewhere, with the ecu & stuff.
I would feel happier with a vw dealer taking responsibility for setting the car up properly.
They might fill in your service book saying a new engine was fitted? which would be great when you come to sell it...
Do you need to get the engine number changed on DVLA owners doc?
I think you need to try and relax, and let them take the time to set the car up properly :drinking:
-
I do agree paulw123 and if I am honest I was surprised that they could have it back to me within a week seeing as they were installing a new engine.
However they advised on Friday the new engine was fitted and was fine. IT was apparently this morning when they changed the Fuel Pump regulator that they got this issue. I wanted it back today but in all honesty I would rather wait a bit longer until it is properly fixed and feels bit more comfortable that VW are looking at it last.
I just am still wondering what the issue is as it seems the fitting of the regulator was all done and this is just as fact they haven't got the access to do the software update.
I am grateful though that not only is there a new engine in there but now a new regulator which I am told could have cost about £200. A few more bits replaced and I will have a brand new car.
In terms of the DVLA thing it dawned on me I would need to change this as the V5 has the old engine code.
Is there anything else I will need to change now that I will have a new engine and I presume my mileage on the car will still say 55k which was the original mileage before the engine was replaced.
-
I think back in the day, they used to zero the clock with a new engine, but I would rather see it with the real mileage on the clock.
What vw dealer is it at?
Its not every day they fit a new engine, so fingers crossed they set it up quickly, but that's their problem not yours :happy2:, but may take them a while....
-
Ah right, I thought at first the clock would be zero'd but someone at work advised they likely would keep the original mileage on the clock now.
It is not at a VW dealer yet. It is at a garage in Derby who my Dealer uses as VW specialists but they need to take it to a proper VW Dealer Garage as presume they are the ones that have the correct access to do this software update
-
I'm puzzled with that request and for educational purposes, get them to tell you more about what the main dealer is going to do (the engine would of run on the original software)!
For my money it seems they mustn't be able to remove various fault (DTCs) brought about by undertaking the work in question and the dealers are never in a hurry to help anyone who's taken work off them!
So if it's just clearing faults all will good but how and why new software unless another member knows why?
-
Yeah I was a bit puzzled as they had stated the new engine went in fine but it was when they now replaced the regulator the issue happened with not being able to update the software due to security code
I text the dealer guy I am dealing with who rang the garage and in his text back he stated "needs to go to a local dealer to code the new fuel pump to the car"
He did say it was a regulator fault but by the sounds of that they have replaced the fuel pump. Does that sound right that they would need to code the new fuel pump to the car???
-
Not to me.
Someone else might have a clue but you did say yours was a petrol not diesel - diesel yes,petrol No.
Still think it's cancelling all the DTCs and the throttle body adaption has them beat,l would be my thoughts!
Anyway the hard parts done anything else is really just simple tinkering so don't worry. :happy2:
-
mmm, starting to get a bit worried as yes the cost is all covered and in all honesty the more things they replace the better condition of the car and I am not paying.
However it seems the new engine bit was the doddle and they seem to be hitting little issues one after the other. I will resign myself to likely hearing from them on Monday to say another issue has been found
Mine is a petrol yes
-
Enjoy your weekend mate - they will sort it :wink:
-
This topic is probably starting to annoy people but I feel obliged now to update it daily and use it as a vent for my frustration :fighting:
So waiting for a call today from the Dealer to say car all ready and fixed. Waited until 4:30pm and nothing so decided to ring the dealer as they said they would call me with an update. So the guy dealing with my request had gone home with flu at 12pm which cannot be helped but a quick call or text would have been nice however I find out the reason they have not called me is because the garage has not called them. I was nice about it but pointed out they should be chasing the garage and not the other way around as to the garage it is just another car for repair so will not be necessarily top of their list unless you chase them to prioritize it.
Anyway they ring the Garage and then ring me back to advise car went to VW this morning but as it was dropped on them suddenly it will drop in with ll the other jobs so may be Wednesday now which I was not happy about.
I know I want it done properly but over the last week it seems the Dealer has stopped chasing it and informing me as they were originally and maybe taking advantage of my patience and understanding which they keep thanking me for. On top of that to quicken things up I agreed to pay my part towards the new engine last week with the promise it would be ready by last Thursday but since then the date for return has changed 3 times and now the latest date which has come from VW is maybe Wednesday which is not filling me with confidence.
I have asked them to call me back tomorrow morning as if they are seemingly not chasing it and just waiting for the Garage and the VW Dealer to fit it in then my patience and understanding will stop and I will end up turning into one of those Customers which I myself will frown on as shouting and chucking your toys out of the pram seldom improve things.
I have a good mind to ask for compensation for being without my car for now what will be 3 weeks if get it back on Wednesday but I would not be surprised if I didn't see my car until after Christmas.
I might send them some Ebay links and say get me these mods and we will be all square :wink:
-
Pop in and talk to the VW dealer (service reception), see what their brief is from the garage you've employed!
What your experiencing is common and the VW dealer will not be in no hurry to jump though hoops, when they've made very little on the job but throwing your toys out of the pram,will not help anyone!
Finally, I'm still puzzled on the need for new software for an engine exchange ,which I assume is like for like?
-
Pop in and talk to the VW dealer (service reception), see what their brief is from the garage you've employed!
What your experiencing is common and the VW dealer will not be in no hurry to jump though hoops, when they've made very little on the job but throwing your toys out of the pram,will not help anyone!
Finally, I'm still puzzled on the need for new software for an engine exchange ,which I assume is like for like?
Yeah I was thinking that. As is was too late for them to do anything tonight I am going to speak to the car dealer tomorrow and see what he says. Like you said unless the car dealer has made it clear to the garage how urgent this is and in turn the garage relayed this to the VW dealer they will just treat it as a normal job in the queue. My question to the car dealer will be what urgency have you put on this with VW even if it means paying a few extra quid to get it done quicker.
I have not got a clue about the new software thing. They are linking it to the new fuel pump and needing to code that to the engine but as I have no clue about this they could be talking crap or telling the truth. I mean if they are lying then I can only think this is because they are struggling to fix the original issue with the new engine but are not wanting to tell me. But then being honest about the initial issue and still there is better surely than making out something else has gone wrong on the car.
Is there anyone out there with experience of this software update needed and if what they are saying sounds plausible?
-
I have only heard of a security code of accessing part of cluster I.e mileage changes.
Possibly changed a few other bits like immobiliser? Maybe a software update was available for your ECU that allows it to work with the newer pump?!? The security code could be the one that protects the ECU from being mapped and such, so a dealer would be needed to access and change that.
-
Unfortunately I can see this dragging on for you.
Can your original garage provide a courtesy car ? then the pressure is off.
When VW finally give the car back, expect a few hickups, as everything has been un-plugged, so plugs, fuel lines might not go back as original etc etc.
Just keep your "eyes on the prize" of a nice new engine, cam belt, water pump etc for £700.
-
Unfortunately I can see this dragging on for you.
Can your original garage provide a courtesy car ? then the pressure is off.
When VW finally give the car back, expect a few hickups, as everything has been un-plugged, so plugs, fuel lines might not go back as original etc etc.
Just keep your "eyes on the prize" of a nice new engine, cam belt, water pump etc for £700.
Yeah was supposed to have it back within a week and now been 3 weeks. It is not really an issue of a courtesy car as can get a lift into work from my other half but does means sitting in a pea green Fiat 500 so sometimes tempted to walk :happy2:. I have had to drive it a few times and it is like being in a noddy car. Plus I think if they gave me a courtesy car they might think the pressure is off them.
Rang them today and they got back to me a couple of hours ago to say VW will be looking at it tomorrow. Apparently he says they have to hook it up to VW Germany to do the software update so doesn't sound like a simple thing. I did ask does he envisage any issues afterwards or any things they will need to do to readjust anything after the software update and he advised should not be.
So I am still resigning myself to not have it back until the weekend so if ready tomorrow then I will see it as a bonus. One thing I am conscious of is it is only a few days until Christmas and if delayed anymore could end up being after Christmas before I get it back I think if that happens I will be complaining and demanding compensation.
The thing as you say that is keeping me going is I have only paid £700 for a brand new engine, cam belt, water pump and Fuel Pump. Plus the discounts I have negotiated going forward on new pads/discs, service, oil filter change etc
-
So no car today again.
Apparently been getting the software update all day but not finished.
They have said it will be left overnight to complete the update and guaranteed it will be ready for tomorrow morning. I did advise how can you be committing to another date after the issue the car has had since it went in 3 weeks ago.
So they are ringing me tomorrow morning as soon as ready or more to my fear maybe to say software update complete and have hit another issue.
I asked if these software updates have an average time length but they advised they do not know how long it will take which I find hard to believe.
Anyone have any idea on how long these should take?
-
So no car today again.
Apparently been getting the software update all day but not finished.
They have said it will be left overnight to complete the update and guaranteed it will be ready for tomorrow morning. I did advise how can you be committing to another date after the issue the car has had since it went in 3 weeks ago.
So they are ringing me tomorrow morning as soon as ready or more to my fear maybe to say software update complete and have hit another issue.
I asked if these software updates have an average time length but they advised they do not know how long it will take which I find hard to believe.
Anyone have any idea on how long these should take?
:signLOL: maybe they are on 56k dial up.
I can't see ECU software being massive, rather than tell you they didn't do the update they decided to tell you some rubbish about taking over night lol.
They will prob do it in the morning, I imagine....30mins lol
-
So no car today again.
Apparently been getting the software update all day but not finished.
They have said it will be left overnight to complete the update and guaranteed it will be ready for tomorrow morning. I did advise how can you be committing to another date after the issue the car has had since it went in 3 weeks ago.
So they are ringing me tomorrow morning as soon as ready or more to my fear maybe to say software update complete and have hit another issue.
I asked if these software updates have an average time length but they advised they do not know how long it will take which I find hard to believe.
Anyone have any idea on how long these should take?
:signLOL: maybe they are on 56k dial up.
I can't see ECU software being massive, rather than tell you they didn't do the update they decided to tell you some rubbish about taking over night lol.
They will prob do it in the morning, I imagine....30mins lol
I would be surprised. I might walk by the VW dealer and see if I can hear the dial up modem dialing in :surprised:
Yeah it does seem they have seemed very shifty and vague over the last week but I can only go off what they are telling me and as long as I get all the receipts showing that the Engine and Fuel Pump have been replaced with brand new parts then that is fine.
I am now working from home awaiting the call to say it is ready this morning but am still dreading that I either get no call or get a call saying still not done or there are other problems. I have no clue about software updates on a car but does seem a very long time to do an update.
-
Well surprise surprise I have just rang the garage and VW have found an issue and need to fix before letting the car go.
They have no clue what it is or when it will be fixed so god knows what is happening now.
On the good side I am now getting a loan car sent over so am mobile.
This is feeling like it will be carrying on for another few weeks at this rate and longer with Christmas halting everything in between :confused:
-
Hope it's not long till they fix it!!
What loan car are you getting?
-
Your car was was ok other than this fault wasn't it?
I'm still puzzled - straight forward job, exchange engine - couple other new bits etc then set up by Main Dealer!
What are we all missing here?
Everyone is loosing out the longer it's anywhere but back with you! :stupid:
Seems like a money issue to me someone not paid someone?
-
some dealers are just crap at fixing the unusual, maybe their master technician is away etc.
Colchester vw had my old mk4 a week to wrongly diagnose a new £1200 diesel pump, when it was an egr valve, correctly diagnosed as a 2md opinion somewhere else....
-
Right well finally some good new. I have now got the car back all fixed and new as of this afternoon. Bit of bad news was almost went through the front window when pressed the break as it was so responsive but I presume it is going to feel a lot more responsive and new in certain areas :laugh:
Loan car I had was a crap Skoda hatchback thing so glad it has gone back.
Doylebros - The car was fine apart from this fault so not sure what they were doing. The engine itself they advised got ordered and fitted within 3/4 days so the remaining 2 plus weeks has been the fitting of the Fuel Pump and Software update which had this other issue they were not sure was so very confusing.
Not sure what the issue with the hold up was as did not stop at the garage to enquire as I am driving to the dealer at the weekend to get all the paper work on the fault and what was done to fix for my records and also proof that there was a new engine, fuel pump and software update done. Thing is I originally was speaking direct to the garage and my dealer advised to come through them so they can manage which I said fine but then every time I rang the dealer and asked what was wrong they said not sure as VW have been speaking to the garage so what was the point of the dealer being involved I don't know. With my suspicious cap on they wanted to maybe hide stuff and did nit want me speaking direct to the garage in case they told me something I was not supposed to hear.
If it was an issue with money it was not on my side as I said them over a week ago to try and speed things up when they advised I was getting the car back that day.
I am just happy to get the car back but there will be a lot of questions from me when drive down there at the weekend.
I feel I just post in the new members section again and a pic of my car as feels I have been away too long.
Thanks all for your advice through this painful ordeal but hopefully behind me now.
-
Pleasing to read you've got your wheels back.
I'm looking forward too the answers for the delay! - keep us posted.
-
Pleasing to read you've got your wheels back.
I'm looking forward too the answers for the delay! - keep us posted.
Will do mate.
Gonna show the poor girl some love now by buying her some mod and audio upgrades. How totally generous of myself too :wink:
-
"I would be surprised. I might walk by the VW dealer and see if I can hear the dial up modem dialing in" :grin:
Along story but I hung in till the end VW had my car for 5 hrs and I was beside myself
Pleased you got it back new engine(new car feeling) :happy2:
-
"I would be surprised. I might walk by the VW dealer and see if I can hear the dial up modem dialing in" :grin:
Along story but I hung in till the end VW had my car for 5 hrs and I was beside myself
Pleased you got it back new engine(new car feeling) :happy2:
It was a long story and think most probably avoided this forum for the last few weeks as it was depressing them :happy2:
I know what you mean about beside yourself. I was like a little 5 year old having a tantrum every time I knew it was not coming back and do not think anyone else understood so when I finally bolted out of work to pick it up it was like an early Christmas present. Although as I pulled out the garage and tapped the brake I nearly smacked my face on the dash it was so responsive :confused:
I keep looking out the window everyday to make sure she is still there. My last day at work for Christmas is tomorrow and cannot wait as means I get to drive the car again and before anyone says that does sound sad :stupid:
Anyway will likely not see the dealer until after Christmas now so will post back here once I have had all the paperwork and answers off them as to what the issue was
A couple of questions however if anyone knows as not seeing dealer until after Christmas:
- Is there somewhere I can get the Engine code/part number or something that will allow me to check what exact type of engine it is. I believe it is a 1.4 TSI GT Sport 170 and feels as quick as before but wanted to double check and wasn't sure if could without having to ring the dealer and get the engine part code etc
- Apart from me having to update my V5 as presume it ill be a different engine number now is there anything else I need to update. Do I need to tell my car insurance it has a new engine etc
-
Anyone got any help on how I find the Engine code to find out exactly which one it is. I am not due to go to the dealer until likely next week and the car feels the same power wise as it did before but just would like to check myself and wasn't sure if there was anywhere on the main engine block that would have a code I could search on.
I presume VAGCOM would tell me straight away but do not have that.
Although might need VAGCOM as stupidly when swapping my stereo yesterday I forgot to plug the airbag cable back in before switching the car on :ashamed: