MK5 Golf GTI

All Things Mk5 => Mk5 General Area => Topic started by: Georrge on August 07, 2014, 08:30:22 pm

Title: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 07, 2014, 08:30:22 pm
My car is booked in for a service next week a the VW dealers in St. Albans. I asked them if they would check the diverter valve as it's quite a common issue to have leaks and what not in the MK5 GTI. But instead of hearing "yes of course", they said "sorry, we have never heard of a diverter valve, and neither has <MALE NAME HERE> who has worked with VW for over 20 years.


Why is there confusion about this?  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Degudodger on August 07, 2014, 08:33:32 pm
Good god!

I would back the hell away and run!  :smiley:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Llew on August 07, 2014, 08:34:29 pm
I,m sure they are being sarcastic
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: alexharvey on August 07, 2014, 08:38:11 pm
no there prob just being perdantic lol

they know what u mean im sure

explain to them what it is and ask why they didnt understand lol
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 07, 2014, 08:39:25 pm
They were not joking around at all, honestly!  :confused:
I'll just wait until I take it in on Thursday and mention it to them then, then if they still act oblivious to it I'll show them a photo of it haha. I'm feeling lik ena upgrade to the revision D or G  :laugh:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 07, 2014, 08:40:21 pm
no there prob just being perdantic lol

they know what u mean im sure

explain to them what it is and ask why they didnt understand lol


I explained what it was, and that they have newer versions of it to replace it with, but that was when they brought out the "20 years of VW experience" card  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: alexharvey on August 07, 2014, 08:42:33 pm
perdantic idiots
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: bacillus on August 07, 2014, 08:50:11 pm
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Sug on August 07, 2014, 09:24:45 pm
I rang for the G the other day at my dealers and the didn't have a clue what it was. Had to ring back with part number
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Bennz on August 07, 2014, 09:32:35 pm
Diverter valve is not the actual name for the part . It is known as pressure release vavle or divert air valve ( if someone is too particular )
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Andy on August 07, 2014, 09:40:51 pm
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 

x2
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 07, 2014, 09:42:41 pm
I suspect the problem here is  because ETKA calls it a 'cut-off valve' not a 'diverter valve'. 

I see, but surly they would still know what I was on about haha
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: lukemk5gti on August 07, 2014, 09:44:12 pm
My car is booked in for a service next week a the VW dealers in St. Albans. I asked them if they would check the diverter valve as it's quite a common issue to have leaks and what not in the MK5 GTI. But instead of hearing "yes of course", they said "sorry, we have never heard of a diverter valve, and neither has <MALE NAME HERE> who has worked with VW for over 20 years.


Why is there confusion about this?  :signLOL:

I was just in with VW this afternoon asking the same thing. Gave the guy a part number without the name and he said oh yeah you're diverted valve!!! He said he knew it off by heart along with PCV as they're so common!

On a lesser note I was then quoted €175 to turn off my airbag light
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: J400uk on August 07, 2014, 09:47:56 pm
I had *exactly* the same experience at the very same dealership a few months ago! Went in and they didn't have a clue what I was talking about and made out I was some kind of idiot. Total bunch of morons at that place.

Had the work done by these guys instead who are just a few miles away - http://www.marktempestautocentre.co.uk/ . Did a good job and fair price.
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 07, 2014, 09:55:23 pm
I had *exactly* the same experience at the very same dealership a few months ago! Went in and they didn't have a clue what I was talking about and made out I was some kind of idiot. Total bunch of morons at that place.

Had the work done by these guys instead who are just a few miles away - http://www.marktempestautocentre.co.uk/ . Did a good job and fair price.

Oh dear.. I rung mar tempest but their minor service was more expensive, but their major was cheaper. I however need a minor, so striked them out. Having second thoughts now  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: grey golfster on August 08, 2014, 12:17:31 pm
Had a v similar experience wrt the fuel pump cam follower, at vw main dealer on the Wirral.
What is that? Why would you want to change it? Never heard of any problems, and had never sold the parts to anyone else!

Is it some sort of plausible deniability/emperors new clothes type strategy on behalf of vw? Are there just too many numptys employed?

People still knock the 70's British Leyland mentality of letting customers develop/beta_test your products for you...it is obvious that VAG have been doing a similar thing for years.
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: J400uk on August 08, 2014, 12:43:14 pm
I don't think its VW denying stuff, more just dealers employing people who aren't particularly knowledgeable! Ok for basic routine servicing and warranty work when there's a TPI to follow, but nothing more complex.
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: MateyGuv on August 08, 2014, 12:55:45 pm
Iv just had to near enough justify buying rear brake dust shields off Audi (got a set of S3 rears to fit) in Cheshire Oaks as I couldn't supply a reg number for a car. I supplied the part number and the guy got high and mighty cause I described it as a dust sheild - it's called something else officially but FFS
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Viking on August 08, 2014, 01:52:36 pm
Cover plate for brake disc.  :happy2:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: MateyGuv on August 08, 2014, 02:46:56 pm
Cover plate for brake disc.  :happy2:

Cheers bro  :grin:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: duncatr on August 08, 2014, 03:19:55 pm
It makes a massive difference when you find a decent parts guy from someone who always needs the correct name / number and chassis number!!
Different companies call them different things too so if he is more familiar with other makes he will call it a dump valve or re-circ valve.
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 08, 2014, 07:43:06 pm
Just ordered revision G dv
£37
Wish me luck fitting it  :confused:

Where exactly is valve located on 2007 gti K03 please
Thanks
Sorry to hijack thread  :notworthy:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: phatmuther on August 08, 2014, 10:09:33 pm
It's just below the turbo. You can get to it by taking the wheel and arch lining off, then it's just above the drive shaft. Just swapped mine, not too bad a job really. Not sure it's fixed my problem though  :sad1:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 08, 2014, 10:52:18 pm
It's just below the turbo. You can get to it by taking the wheel and arch lining off, then it's just above the drive shaft. Just swapped mine, not too bad a job really. Not sure it's fixed my problem though  :sad1:

Thanks mate
Valve should be here mon/tues so will give it a go!
Can it not be done from underneath then?

 :happy2:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: phatmuther on August 08, 2014, 11:30:38 pm
Yeah should be able to no problem, just won't be able to see the top bolt so easily  :grin:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Rossimac on August 09, 2014, 08:08:42 pm
Volkswagen Agnew Boucher  in Belfast were the same last week when I went to the parts department to as for a quote for PCV and DV. They had no idea about the part and then the technician came out from the back and agreed that I was probably wrong.

After explaining these forums suggested it (and after VCDS said my pcv was faulty) they chuckled at the forums folk as if we are the idiots who know nothing...

Oh well, off to TPS for me. Got my quote very quickly for all parts. Very impressed.  :booty:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 10, 2014, 10:04:15 pm
My car is booked in for Thursday so I'll mention it to someone face to face there, but I bet they charge a few quid to actually check it  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: JIEEE on August 10, 2014, 10:25:34 pm
Haha I'd run out the door and not look back.
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 11, 2014, 08:40:52 am
Haha I'd run out the door and not look back.
Hahahaha, I'll see how it goes.. I'll be sure to give an update when I get my car back  :happy2:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 14, 2014, 04:20:03 pm
Forget the diverter valve, just got a call from them saying I need both draft shafts replacing costing over £550! On top of that I need new pads and discs, which I was aware about as it had it's MOT a few weeks a go and that was flagged up. So I'm pretty bummed out about this £139 service costing me over £1K!  :scared:

On the up side, they're updating my RNS 510 firmware for £25  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: J400uk on August 14, 2014, 04:36:40 pm
Hmm I'd take anything they say with a pinch of salt, I'm really not a fan of that garage! Citygate might be worth it for a second opinion as they seem to be the best main dealer in the region
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 14, 2014, 09:27:44 pm
Dv changed today, took me 10 mins to do it from underneath!
Like a different car now as old one was torn to bits
Very very happy for around £40  :laugh:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 14, 2014, 09:57:55 pm
Dv changed today, took me 10 mins to do it from underneath!
Like a different car now as old one was torn to bits
Very very happy for around £40  :laugh:

What one did you go for? The revision G or the revision D? I'm tempted just to get the revision G and swap it anyway, regardless of if mine has torn or not, because if it hasn't yet, it's only a matter of time  :signLOL:
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 14, 2014, 10:07:55 pm
Went for revision G mate but the torn one i removed was also a rev G so they certainly not bullet proof! My car is and always has been standard too!
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 14, 2014, 11:29:46 pm
Alright cheers, i suppose it's something that should be checked once a year or something haha! Did you notice a slightly louder noise with the G compared to the original DV?
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 15, 2014, 07:08:33 am
Alright cheers, i suppose it's something that should be checked once a year or something haha! Did you notice a slightly louder noise with the G compared to the original DV?

Sounds the same to me just goes like fook now  :smiley:
Im going to order a spare and check it every 6 months as only a 15 min job, took me longer to jack the car up and axel stand etc than it did to change the valve
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: lukemk5gti on August 15, 2014, 08:42:58 am
Got the price from the dealer there but I really don't think my DV is gone so I don't fancy spending €50 unless I need to.

Don't suppose I can check my revision or for tears in the rubber without removing it is there?

Although after taking a look at 'Matthewsimone ' comment if it's only a 10 min job I might just go for it.

I imagine I can remove and check for damage and then put it back in if there is nothing wrong yes?
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Matthewsimone on August 15, 2014, 09:15:48 am
Certainly could just pop it back in if nothing wrong with it then just order one!
Only reason i bought one is that my car is a 1 owner example and he told me its deffinately never been changed so thought sod it il just change it as 7 years old anyway, glad i did!
Maybe you have a boost leak?
Good opportunity to check intercooler pipes too while your under there!

Il be checking my DV every 6 months from now on as old one was in a mess!
Title: Re: VW Dealers have never heard of a 'diverter valve'
Post by: Georrge on August 16, 2014, 10:57:53 am
Had a nightmare with these dealers.. check out this post  :sad1:

http://www.mk5golfgti.co.uk/forum/index.php/topic,87567.msg891384.html#msg891384 (http://www.mk5golfgti.co.uk/forum/index.php/topic,87567.msg891384.html#msg891384)