MK5 Golf GTI
General => Random Chat => Topic started by: howie1987 on September 01, 2014, 11:23:11 am
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Hi anyone else had bad dealings with milltek?
Anyway i bought a sportscat which needed a new flexi(got it cheap) had no problems with the seller.
Anyway send it to milltek for a new flexi pipe.
I got an email telling me it its not fixable as lamda sensor was seized in and a few other things, But they have a reworked one they will give me for £345 including vat and shipping and i went for that and asked them to send me the non fixable one back which was apparently ok and they would send back. So money was took out on thursday and i was told i would receive by ups on friday so took day off work and waited all day and nothing arrived. Get an email from milltek same guy i spoke to about sending my non fixable down pipe. He says they managed to remove the lamda sensor and then bin the downpipe but have the new reworked one ready to send today.
I told him i needed it to send back to who i bought it from for a refund, so why he would bin it i don't know. Am starting to think they seen an opening to getting rid of this reworked downpipe and took it l.
Any ideas on how i should deal with this?
Cheers
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Ask for a refund and your old system back or if they can't send you that ask for the cost of the exhaust you sent them or a heavily discounted system as they have lost your exhaust
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Contact SteveP... he is the MD of Milltek.
http://www.mk5golfgti.co.uk/forum/index.php?action=profile;u=4
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There saying now that there checking if its wait away with waste. He said he asked for it to be sent back to him as soon as i asked it to get sent back to me. I asked on wednesday then paid on thursday and now its monday so had long enough to have it sent back to him to then get sent to me.
He keeps making out its a goodwill gesture that hes giving me a 50% off on a downpipe. The downpipe is used so its basically what it would probably be worth on here anyway.
Cheers i will give steve a pm.
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So milltek got it dealt with pretty quick and its all sorted.
Hope the guy didn't take it personal me being cheeky lol feel bad.