MK5 Golf GTI
All Things Mk5 => Mk5 General Area => Topic started by: Aparoon on December 07, 2009, 05:09:41 pm
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Taking the car to vw in the morning to have the cambelt sorted, is there any reason they would have to drive it? I am really ott and dont want anyone driving it for fun :fighting: :fighting:
Anyone else like this and what do you say when you leave your car with them?
Cheers :happy2:
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im a little ott, i get a daily paper and take a picture with the date and the mileage. i reset the mpg on the trip just before dropping it off then drive carefully and note the avg mpg, and the time that it took to achive the miles from mine to the garage hahah, with all that data i can work out of its been taken care of.
But with vw they always have gti's in so they see it as another car.
My mate who used to work for merc, was servicing a TVR and took it out and got flashed doing 145mph bout 30miles from the garage in it. the owner was non too pleased :signLOL:
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You'll find that a good and responsible VW dealer won't take your car out for a drive after a workshop session unless it's needed to check as all safe etc before handing back to you. So it depends on the nature of the work done.
You can't expect any dealer to hand back your keys without first being satisfied that all is well. It may even be a legal 'duty of care' and certainly a legally binding responsibility.
I'm glad to say I'm not like you in this respect because I don't want the worry. If you don't feel you can trust your dealer then it would be advisable to find one you can.
I'd be more worried if someone who has been working on my car didn't rag it a bit so as to test and make sure all is well. These cars don't break so easily. All I say is let her warm up a bit first.
If the car gets clocked speeding the ticket goes to the person who was driving at the time.
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I've also heard of an RS4 owner who used his Tracker to proove the oiks at Audi had used it for their 60 mile McDonalds run as well, complete with GPS verified speed!
Make a note of the mileage and the fuel. Little else you can do, other than service it yourself or by someone you know and trust. We entrust our cars to the dealerships and there is an element of blind faith involved with that. It shouldn't have to but there will always be a minority that exploit their postion. Did someone mention Politians?
If you have a Revo plug in thing (I forget the name) I believe you can set B,T and F to zero to kill the performance? Bluefin also has a valet mode, or used to, which pretty much kills the turbo. Extreme measures though, I'm sure it'll be fine.
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Its having the cambelt done, i dont mind them being thorough and even test driving if necessary but dont want some clown ragging my car, im going to write the mileage on the service sheet and also no permission to drive... ill meet and go with if they have to :stupid:
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I work at a dealer and I can completely understand why cars need to be test driven.
At every dealer I've worked at, the techs work 8-5. Most of the cars are collected between 5 and 6. If the owner drives out and finds there's a fault, there's no techs to help, so they have to ensure the car is driveable before they hand it back. If they didn't road test a car, they wouldn't know if it was a tooth out on the cam timing or if they left a headlight connector off, for example.
As RedRobin said, they also have a legal "duty of care" to ensure your car is safe. All manufacturers make their dealers perform a 50 point check before working on your car, the last thing they want is to injure an employee or customer with a dangerous car.
Shame VW didn't test a Civic Type R when developing the Golf, those things are rev limited to 4 or 5k until the oil's warm!
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If you have a Revo plug in thing (I forget the name) I believe you can set B,T and F to zero to kill the performance? Bluefin also has a valet mode, or used to, which pretty much kills the turbo. Extreme measures though, I'm sure it'll be fine.
Only do this if you're out of warranty, the tech will plug it in and find your remapped if they find it has no boost! There's an 07 GTI competitor (I won't name it) at work with a blown engine and no warranty as we found his map. He made it obvious by having the tuner sticker in the window but the manufacturer diagnostic system realised the values were out very quickly.
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
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I actually asked my VW dealer (Loders Dorchester) what his attitude would be if I remapped before I did so - I was still under warranty at the time. He asked me which tuner and when I said Revo he said no problem. They usually tell me if the ECU is going to be updated and I then switch my Revo Stage2 to what Revo call "Stock". All above board and no problems.
Subsequently I introduced the VW mechanic who PID'd my car to Revo and he recently left the dealer (amicably) and is now an approved Revo agent. He's a genuine Dubber with a Mk1 he's fitting a 1.8 turbo engine in. I always trusted him to drive my car and still do.
The bottom line is Trust and it's so important in all aspects of life. < :laugh: now I do sound like your dad!
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
....But why the secrecy? Why hide it?
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The bottom line is Trust and it's so important in all aspects of life. < :laugh: now I do sound like your dad!
i agree, however in this day and age, that is a hard thing to do. We have all seen poor service by some of the best garages, however they usually pay peanuts etc etc.
I have a friend whose left their 2 month old Top of the range Mitsu Shogun, best part of 35k worth with their dealer for a warranty claim. They went shopping and just happened to see it parked in the store car park. The mechanic was getting tea bags........
Bottom line in my eyes, is that you worked hard to get your pride and joy, safeguard it.
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agreed robin but when i took mine in recently for the oil change i didnt feel necessary to tell them it was mapped, they didnt ask, i just reverted it to stock. if they cared whether it was modified it wouldnt bother me ive got a VWR filter in there and its on H&R springs so ive not gone mad but they must think its modified when they see them day in day out. i felt comfortable in the fact that they were doing a good job, i had other stuff done aswell cant remember now but it was near to £300 so why would i hand over that sort of money if i dont trust them ? i happened to be stood out side looking on the forecourt when a young lad about 18 or 19 cruised past in my car i nodded and gave a friendly wave knowing he wont damage my car and every one was happy. no point being paranoid with a good dealer, theyre insured up to the eyeballs anyway :smiley:
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When I had my Ibizas, the dealers knew and weren't bothered, in fact Listers group of dealers sell Revo and Wayside group sell their own maps. They shouldn't care either way as they're getting paid for warranty work. The problem with the maps lies with the manufacturer. These new diagnostic systems do a file by file scan to see if there are any changes in value, if the values are off boost, timing etc, they'll fire the warranty void message back.
These days I can only afford cars over 3 years old and my VW specialist has VCDS. That said, I haven't even got a remap yet so I have nothing to worry about. I just think turning on valet mode or turning your SPS down to 0 will be admission that you're mapped.
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agreed tom that would be a bad idea they would test drive it to check everythings ok then realise something is seriously wrong. only time i use valet is if my GF needs to borrow the car! i tell her park as far away from curbs as possible and watch out for trees and parked cars, bless her she doesnt even realise when i change the settings! she doesnt want to go fast and i dont see why a mechanic at VW would either when they drive them all the time. its about trust. i trust my dealer, just not my girlfriend!! :laugh:
edit - i need to read a dictionary my spelling is atrocious :chicken:
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The bottom line is Trust and it's so important in all aspects of life. < :laugh: now I do sound like your dad!
i agree, however in this day and age, that is a hard thing to do. We have all seen poor service by some of the best garages, however they usually pay peanuts etc etc.
I have a friend whose left their 2 month old Top of the range Mitsu Shogun, best part of 35k worth with their dealer for a warranty claim. They went shopping and just happened to see it parked in the store car park. The mechanic was getting tea bags........
Bottom line in my eyes, is that you worked hard to get your pride and joy, safeguard it.
....It can be a hard thing to trust. I always start off trusting until I see reason not to. I also follow my gut feeling.
I've worked quite a bit with horses and learnt that, like most animals, they rely on and react to how you are with them. By being willing to trust and even put yourself at their mercy without fear, they sense how you are and even the difficult ones will accept you (though it can take patience and time). If however, you approach them with fear or mistrust, you had better watch out! What I'm burbling on about is that mistrust breeds mistrust among people as well and it can become a vicious circle.
:happy2:
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edit - i need to read a dictionary my spelling is atrocious :chicken:
....Your spelling is excellent, dear boy! :grin: I only wish everyone else could spell so well. It's your punctuation which could be improved.
:drinking:
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agreed tom that would be a bad idea they would test drive it to check everythings ok then realise something is seriously wrong. only time i use valet is if my GF needs to borrow the car! i tell her park as far away from curbs as possible and watch out for trees and parked cars, bless her she doesnt even realise when i change the settings! she doesnt want to go fast and i dont see why a mechanic at VW would either when they drive them all the time. its about trust. i trust my dealer, just not my girlfriend!! :laugh:
edit - i need to read a dictionary my spelling is atrocious :chicken:
LOL bless her! That's what 17s are for my friend! :happy2:
My gf is a fast driver and would love my GTI but she's too scared to drive it for fear of my reaction if she crashed it. She once drove my Ibiza Cupra round the corner for me and she almost threw herself out through the windscreen for not being used to 4 pots!
Anyway back on topic, personally I don't particularly trust any of my local dealers, but I'm sure that if they did crash it, their insurance would cover it, and I'd get a good demo as a loan car.
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I dont think they are going to go out and crash the car, but I hate the thought that some mechanic is ragging my car around, I take care of my car and have spent a lot of money on it! If they have to test drive it after the cambelt is fitted then thats ok, if they call me I will go with them no problem!
They have also told me that they will need the car for a few days, why is this? I was under the impression it took about 3hrs?
I have sorted the spelling on the previous posts, I was using my ps3, which is difficult to use to say the least... :smiley:
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mine was in for 2 days for this :happy2:
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Taking the car to vw in the morning to have the cambelt sorted, is there any reason they would have to drive it? I am really ott and dont want anyone driving it for fun :fighting: :fighting:
Anyone else like this and what do you say when you leave your car with them?
Cheers :happy2:
If you feel this way towards your dealer then why not use Awesome as they will use genuine VW parts and your warranty will remain intact?
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Because the work is being done under warranty... otherwise I would have taken it to Psi Tuning without a doubt :happy2:
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Just to add my penny worth...my experience of VW dealerships on the whole has been straightforward crap. I have been to 3 separate dealers...and they all pretty much treat you like dirt, that is, unless you're interested in buying a car off them.
If it weren't for the rave reviews and the fact that I'm smitten by my GTi I would have parted with it pretty much after my 1st service. I actually dread taking my car to the dealership for servicing or anything else...it's such a drain and hard effort!!!
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
....But why the secrecy? Why hide it?
Because SEAT UK will void your warranty even over fitting a different make of headlight :stupid:
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
....But why the secrecy? Why hide it?
Because SEAT UK will void your warranty even over fitting a different make of headlight bulb :stupid:
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
....But why the secrecy? Why hide it?
Because SEAT UK will void your warranty even over fitting a different make of headlight :stupid:
....My understanding of the law on such matters is that they would have to prove that the warranty subject at issue would have had to have been a direct cause due to your modification. So for example, they would not be able to refuse to honour the work done under warranty if the fault was with an oem cambelt because you had changed the headlights.
In practice you might find that you would have to firstly pay for the warranty work and then claim for it afterwards, but with your legal costs included. This isn't really fair to then put the onus on you to threaten them with court action.
Btw, I was without my car for only half-a-day for my cambelt service which also included a new water pump and a couple of other minor jobs.
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Ye I heard VAG headoffices interrogate the ecu now to see if the car is mapped or not. The stealers might not know its mapped, but the head office sure will.
Gonna have to go ba ck to the old school, and get the map taken off completly by your tuner instead of just turning it off.
....But why the secrecy? Why hide it?
Because SEAT UK will void your warranty even over fitting a different make of headlight :stupid:
....My understanding of the law on such matters is that they would have to prove that the warranty subject at issue would have had to have been a direct cause due to your modification. So for example, they would not be able to refuse to honour the work done under warranty if the fault was with an oem cambelt because you had changed the headlights.
In practice you might find that you would have to firstly pay for the warranty work and then claim for it afterwards, but with your legal costs included. This isn't really fair to then put the onus on you to threaten them with court action.
Btw, I was without my car for only half-a-day for my cambelt service which also included a new water pump and a couple of other minor jobs.
Yeah, I know about that, and alot of people on scn also, but trouble is many people just end up backing down and taking the car elsewhere.
SEAT are pushing things knowing that they will get away with it for most people. They even refused to warrant a replacement turbo due to a milly having been fitted :stupid:
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Yeah, I know about that, and alot of people on scn also, but trouble is many people just end up backing down and taking the car elsewhere.
SEAT are pushing things knowing that they will get away with it for most people. They even refused to warrant a replacement turbo due to a milly having been fitted :stupid:
....Well if people aren't prepared to stand up for themselves they only have themselves to blame. SEAT and others will simply take advantage of you but can only do so if you allow them to.
Personally, I don't back down so easily and quite enjoy legal wrangling and court cases.
Incidentally, they could probably successfully argue that a turbo fault was aftermarket exhaust related. It would doubtless get technical and probably go above the head of and interest of someone sitting in judgement - Which wouldn't help!
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I've had one good, friendly dealer do the car's servicing and in no way was I badly treated. Compare this to another dealer when my gti broke down (in warranty) and I felt I had to push to get things done.
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I also work for a dealer not VW mind but its in the VAG Group.
When certain work is undertaken on your car then the technician needs to drive it A) to diagnose the problem B) to ensure he has rectified the problem. Its all to ensure that the repairs made are good enough to be released to the customer.
If you are a trained technician and understand fully how your car woks then yes leave a note saying car is not to be driven if you are not trained in such matters dont as if there was still a fault in your car you would be the first person standing back at the reception desk shouting and screaming as your car aint fixed trust me it happens :happy2:
I also take great care in my car but there is alot more to worry about in life than the thought of someone else driving my car hey they cannot drive it half as bad as i do anyway :wink:
And on the remap front i have mine done i have no intention of informing my dealer it has been done but if they ask i will tell them no point in hiding it.
Bit of a rant here but hey! peeps be nice to your dealers even if they are twonks the nice freindly customer will have a lot more done for them than the awkward arrogant sod who threatens court action every time he gets a bill for oil disposal. Its alot easier to just do the work than spend days arguing with a customer about the remap on his car invalidating his warranty. If you dont llike you local dealer find another one. Simples
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Yep, I agree with B3n - At least start off being nice to people and trusting people until you are given good reason to do otherwise. And be aware that everyone makes mistakes, so assess the overall picture. You get more with honey than with vinegar!
Be sh!tty to people and they'll be sh!tty back - Just try it!
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Aside from the driving, do a full check-in and check-out with your car noting any scratches etc... and make sure they give you a copy of the check-in.
I am more worried about the car getting curbed/dinged than whether they drive it, its a GTi so its designed to be able to take a hard drive once in a while and frankly they'd be pretty stupid to rag the nuts out of it with a brand new cambelt on.
Be careful with your accusations though as a car that is idleing will have quite poor MPG and low miles so it doesnt always mean its been thrashed, the main odometer is the only one that is worth worrying about as the trip computer/on board computer will all get reset when they take the battery out.
Cheers,
R
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My car went in for a service last week and I had a few minor warranty issues that needed to be sorted too, which would involve a road test. When I picked the car up 14 miles had been put on it, which I am not too bothered about really, but their attempt at fixing the problem wasn't successful :confused: It's too minor an issue to be booked in for on its own so I'll wait until my next service and get them to look at it again.
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My car got a small scratch when they "washed" it for me. Big thanks
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My car got a small scratch when they "washed" it for me. Big thanks
....Yes, washing often throws up wobblies.
They think they are doing you a service but if you ask, they'll not wash it for you.
It does depend on who's washing it for you though :evilgrin:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2FRedRobin_05%2FHotties%2FWash2.jpg&hash=cade52e57b73331380867a3a64368a2cbd71ccd3)
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My car got a small scratch when they "washed" it for me. Big thanks
....Yes, washing often throws up wobblies.
They think they are doing you a service but if you ask, they'll not wash it for you.
It does depend on who's washing it for you though :evilgrin:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2FRedRobin_05%2FHotties%2FWash2.jpg&hash=cade52e57b73331380867a3a64368a2cbd71ccd3)
My dealer washed it when I told them not to, in fact I specifically told him about the detail it had received and that any wash with anything other than my shampoo will ruin £600 of work.
I wrote a letter to the DP and to this day I've heard nothing. Now I get them to sign a disclaimer I've written.
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My car got a small scratch when they "washed" it for me. Big thanks
....Yes, washing often throws up wobblies.
They think they are doing you a service but if you ask, they'll not wash it for you.
It does depend on who's washing it for you though :evilgrin:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2FRedRobin_05%2FHotties%2FWash2.jpg&hash=cade52e57b73331380867a3a64368a2cbd71ccd3)
:signLOL: no unfortunately it was probably some chav who thought yes it's a good idea to leave a nice mark across the bonnet, oh and to top it off I won't dry the car and it'll look worse than when it came in.
Luckily the mark polished out and I thought when she said we've washed and cleaned the inside it saved me the work....how wrong I was.
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^^^^
Hey guys! You don't have to include the pic again when you quote in a reply - I now need a cold shower!
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My car got a small scratch when they "washed" it for me. Big thanks
....Yes, washing often throws up wobblies.
They think they are doing you a service but if you ask, they'll not wash it for you.
It does depend on who's washing it for you though :evilgrin:
(https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2FRedRobin_05%2FHotties%2FWash2.jpg&hash=cade52e57b73331380867a3a64368a2cbd71ccd3)
Just for you robin, why is she bothering with a bikini top, she hasnt got any t!tties to cover up.... poor lass
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Aside from the driving, do a full check-in and check-out with your car noting any scratches etc... and make sure they give you a copy of the check-in.
I am more worried about the car getting curbed/dinged than whether they drive it, its a GTi so its designed to be able to take a hard drive once in a while and frankly they'd be pretty stupid to rag the nuts out of it with a brand new cambelt on.
Be careful with your accusations though as a car that is idleing will have quite poor MPG and low miles so it doesnt always mean its been thrashed, the main odometer is the only one that is worth worrying about as the trip computer/on board computer will all get reset when they take the battery out.
Cheers,
R
I completely agree with this. ^^^ And most of what Robin has said. :happy2:
All you can do is have a quick check round the car with the service manager, then give them your keys and keep your fingers crossed. :happy2:
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I dropped my car off on Wednesday, it hasnt moved for two days and theyve rang to say one of the parts they'd ordered in is wrong so another is on the way from germany and wont be here untill tuesday!! On a plus ive got a brand new diesel r-line passat in the meantime... fuel economy puts mine to shame lol
Dont mind too much really they seem ok but ive got my detroits stacked up in the bedroom and im dying to fet them fitted... :jumping:
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When I had my Revo'd Ibiza Cupra in at a SEAT garage (which has actually closed down now) for some warranty work, one of the "tech's" was told to take it out to try to identify a noise on it. He wheel spun out of the forecourt and bounced off the rev limiter, screaming down the road and back. When he pulled up again, he threw the keys at me from about 10 feet away then strutted off like nothing was wrong.
That is completely unacceptable behaviour in someone elses car. I believe he was let go very shortly after that.....
Like RedRobin says, find a garage you trust, but I'd still make a note of the mileage when you hand it in.
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Yeah ive done that, and theres no fuel in it :P
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Got the car back today! Very pleased, they got the part early and did the work, car hasnt done a mile and hasnt been washed as requested! Couldnt ask for more :jumpmove:
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nice to hear a happy ending! :happy2: