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Ebay screwing me over?

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ali6n2:
Hi mate

Ive had this before. Not sure about the other bits but I claimed the money back from Royalmail. Just give them the item number/listing and they will refund the sale price.

Flyingscotsman:

--- Quote from: ali6n2 on August 31, 2016, 02:10:26 pm ---Hi mate

Ive had this before. Not sure about the other bits but I claimed the money back from Royalmail. Just give them the item number/listing and they will refund the sale price.

--- End quote ---

As above. You shouldn't need to prove you bought the item. Provided you can prove sale price from eBay sold listing and insured value covers this then Royal Mail should pay up.

Matto:
A little update. It turns out that the money that was sat pending for the refund never actually left Paypal for some reason. I could see it at the top of my transactions that it was being held and waiting on the outcome of the case. Once this had been decided I assumed it had been sent to the buyer.

Turns out it didn't and ebay.com reimbursed them. I have now had to pay ebay back. Why it did this I have no idea and neither did the chap at Paypal I spoke to.

As for RM, I have had to send screenshots of the ebay ad showing the winning bid etc so they can see how much it went for. Just got to wait to hear back from them now.

Tfsi_Mike:
 
If you go into the details of the transaction on the full site, in a little table, it normally says theres a temporary hold on it.  But it will show in the summary.

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