All Things Mk5 > Members Rides
I'm back with a Black Edition 30 5 Door
Trunkstuff:
Thanks for the concern guys. Mark has been fair to me so far and is determined to resolve any issues with the car when they are back from their Christmas break. I'm keen to give him a chance first before jumping to demanding a refund as his customer service has been very good so far and has done nothing but reassure me that they'll get the issues sorted. This obviously doesn't redeem the fact the car was not as described over the phone nor was it inspected to a half decent standard before being delivered.
As for 30+ being for sale on autotrader. Filter on 5 doors, DSG and the full spec I want you are looking at 1-3 if you are lucky.
skard:
Welcome back.
You bought the Injen intake off me for the S4, did you sell the car ok?
Mine went in October, sadly.
bonelorry:
--- Quote from: Trunkstuff on December 27, 2016, 08:03:19 pm ---Thanks for the concern guys. Mark has been fair to me so far and is determined to resolve any issues with the car when they are back from their Christmas break. I'm keen to give him a chance first before jumping to demanding a refund as his customer service has been very good so far and has done nothing but reassure me that they'll get the issues sorted. This obviously doesn't redeem the fact the car was not as described over the phone nor was it inspected to a half decent standard before being delivered.
As for 30+ being for sale on autotrader. Filter on 5 doors, DSG and the full spec I want you are looking at 1-3 if you are lucky.
--- End quote ---
Hopefully you get all the issues resolved as I was fobbed off repeatably and it dragged on for what seemed like a lifetime, I was told that I would be getting a BAC's transfer the following morning and it took another 3 Weeks! Mark actually went on holiday during that time too and I was told by a very unhelpful colleague of his that he was the only person that could deal with the issue. As this was all going on the 90 Day Warranty was getting closer!
As said in the end I gave him a deadline and a lengthy Email stating my dis-satisfaction towards his company, Also that I would not hesitate to Copy and Paste every message between myself and him on every Car Owners Club I am a member of!
He payed up that day, Then I was banned from his Facebook page.
Incidentally the chap I sold the Civic Type R to actually wanted to buy the car before I did but because it was Revitup that was selling it he refused to deal with them due to a previous issue which he didn't disclose with me.
Understand what you are saying with regards to being limited when you want a particular Spec on an ED30 but I would have asked for my money back and would just be patient for the right example to come up, I viewed 6 ED30's before buying my last one.
I would not normally get involved with a post like this or by naming a garage but I have heard of quite a few instances including my own where people have been taken advantage off by this dealership. He does have a good reputation on paper and that is why I dealt with him but I wouldn't ever go again!
Trunkstuff:
--- Quote from: bonelorry on December 27, 2016, 10:17:06 pm ---
--- Quote from: Trunkstuff on December 27, 2016, 08:03:19 pm ---Thanks for the concern guys. Mark has been fair to me so far and is determined to resolve any issues with the car when they are back from their Christmas break. I'm keen to give him a chance first before jumping to demanding a refund as his customer service has been very good so far and has done nothing but reassure me that they'll get the issues sorted. This obviously doesn't redeem the fact the car was not as described over the phone nor was it inspected to a half decent standard before being delivered.
As for 30+ being for sale on autotrader. Filter on 5 doors, DSG and the full spec I want you are looking at 1-3 if you are lucky.
--- End quote ---
Hopefully you get all the issues resolved as I was fobbed off repeatably and it dragged on for what seemed like a lifetime, I was told that I would be getting a BAC's transfer the following morning and it took another 3 Weeks! Mark actually went on holiday during that time too and I was told by a very unhelpful colleague of his that he was the only person that could deal with the issue. As this was all going on the 90 Day Warranty was getting closer!
As said in the end I gave him a deadline and a lengthy Email stating my dis-satisfaction towards his company, Also that I would not hesitate to Copy and Paste every message between myself and him on every Car Owners Club I am a member of!
He payed up that day, Then I was banned from his Facebook page.
Incidentally the chap I sold the Civic Type R to actually wanted to buy the car before I did but because it was Revitup that was selling it he refused to deal with them due to a previous issue which he didn't disclose with me.
Understand what you are saying with regards to being limited when you want a particular Spec on an ED30 but I would have asked for my money back and would just be patient for the right example to come up, I viewed 6 ED30's before buying my last one.
I would not normally get involved with a post like this or by naming a garage but I have heard of quite a few instances including my own where people have been taken advantage off by this dealership. He does have a good reputation on paper and that is why I dealt with him but I wouldn't ever go again!
--- End quote ---
I can understand your frustration, I personally hate buying second hand cars now from having no end of issues with every garage I think I've ever dealt with. I've bought about 5 cars from different dealers and the only one that wasn't f*cked was my first edition 30. Maybe I'm just bad at buying the right cars. Never the less I'll keep you posted, Revitup have agreed to sort the main issues but are taking their sweet time about it, the Christmas break doesn't help. I'll be on them on the day of their return hopefully this can all get sorted asap.
--- Quote from: skard on December 27, 2016, 08:17:16 pm ---Welcome back.
You bought the Injen intake off me for the S4, did you sell the car ok?
Mine went in October, sadly.
--- End quote ---
Hey buddy :) Yeah all gone now mate the new owner loves it.
Trunkstuff:
The garage I purchased the car from sorted the majority of the issues. They replaced the manifold which was the main cause of the mechanical issues. Also sent me 4 new tyres complete set of brakes and pads, with a contribution from me ofcourse...
Anyway the car just come back from having the front wings replaced:
Complete with Dent in the door and scratch on the roof...
They checked their pre collection video of the car and owned up the the damage and are picking it up monday to resolve. Not ideal but atleast they are taking action. Was easy to spot considering I had every dent removed from the car the day before they collected it.
Got my plaque from VW:
Private Plate on:
Battery is on its way out. Still the standard one from factory. Got a new one on the way anyway. My garage is filled with bits for the car, hopefully I'll have a chance to fit some of them at some point... Here the list:
Lowering Springs
Induction Kit + Heatsheild
Intercooler
Sidelights
Parking Lights
Interior Lights
Number Plate Lights
De-Wiper
Brake Discs
Brake Pads
Anti Lift Kit
Bushes
Rtech PCV delete
ECS Dog bone Mount insert
15mm spacers (bolts included) on rear
4 Tyres
Centre caps
Diverter Valve Mod
turbo discharge pipe
Fog Covers
Battery
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