All Things Mk5 > Mk5 General Area

HOLES IN CARPETS

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JULES:
I honestly dont know,the great service manager told me it was driver abuse but he could,nt prove ..does this picture look like driver abuse to you guys http://i369.photobucket.com/albums/oo136/arno-76/P1210216.jpg

182_blue:
thats some serious abuse if it was you  :mad: , they need to assume its there carpet that's at fault, i mean its a 58 plate, how long do they think carpets should last

winrya:
If they wont repair it under warranty i hear chips away are very good at repairing this type of thing

JULES:
Hello again
The car went in yesterday morning to my local dealer for a new carpet fitting, I went to pick the car up today to find that they have scratched both near side door sill taking the seats out .The previous day i had washed and leathered the car and inspected for any marks before i took it to my dealer,the car did,nt have these scrapes there .
when picking the car up i pointed out the scrapes and showed him them,he then replied they where already there?????

They will fix the problem but its not the point!!!!!

WHY CAN'T DEALERS DO THE JOB PROPERLY THE FIRST TIME AROUND AND WHERE ELSE DO YOU GO.

VC:
....because there's no sport in that  :chicken:

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