All Things Mk5 > How to Guides / Troubleshooting

Peeved off with VW

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SteveS:
So some of you may have seen the component in my drivers door failed, meaning i couldn't open the fuel, windows, lock etc...

VW Customer S, said goodwill, it shouldn't have failed etc...
VW Bushey/Watford are saying nope, no good will, its out of warranty wasn't bought from us (even tho my last golf was) and tell me to speak to CS again. They want over £400 to supply and fit this stupid part!

NOT happy at all, will NEVER buy a VW from them again and maybe not from anywhere. Always have issues and fed up of the hassle!

rant

PDT:
If VW have said they will replace it as a good will, surely you can use a different dealer to fit the part? After all, the dealer will be refunded the labour and parts costs from VW.

edd666999:
Which part is it? If its in the door it won't be that hard to swap urself

SteveS:
CS are now saying its up to the dealer to decide goodwill... dealer saying CS\HO have said nothing about it

SteveS:
i could do it myself, but i took it in there just to get it done quick as i was without a car and couldn't wait to search for one.

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