All Things Mk5 > How to Guides / Troubleshooting

Peeved off with VW

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SteveS:
they are now saying they aint do the car until they have sorted it with HO, i have to wait even longer and it's a hassle to get my car there and back!! been without the car for over a week and now she says i never mentioned the goodwill a week ago! fuking joke

totally had it with vw, once this car is gone, im never going back  :confused: :fighting:

RedRobin:
.
You could have been treated like this by any car brand dealer. It's not unique to VW so why spoil your future choices of cars because of it?

Always best to put everything in writing (email is fine) when the subject is an issue.

mortygttdi:
Steve the part is only £170 and fitting is a doddle just taking the door card off and replacing. So why they want to charge you £400 is behond me :confused:

Try and find another dealer to sort it out, See if VWCS can check if there is another dealer in your area or if VWCS can speak to the current dealer and get this sorted out,

Take the names of every person you speak to and don't be scared to splash watchdog and the local rag about, last thing they want is there name been given a black flag.

Darren

SteveS:
Well they just called me, VW Bushey and said they will knock 100 off.
HO may contribute to it too... pending that response!!

There seems there is none of these parts in the UK had to wait days for this one.. so taking it somewhere else will b to much work, i need the car for xmas period!

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