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Car back from bodyshop, not happy

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Poverty:
A oldman drove into the side of my car the other day, basically head on into the driver side wheel at about 5mph.


His insurance company accepted liability straight away and arranged for me to get my car repaired and get a courtesy car.

On arrival to the bodyshop they agreed to refurb the alloy, respray the front bumper, replace the driver side tyre and do a full geometry check.

Got the car back today a week after taking it in to see that they have refurbed the wheel and replaced the tyre, put only resprayed HALF of the front bumper :confused: So now half of my front bumper looks like knew and the other half is stone chip galore. It looks like that guy from batman, two face. Tbh the cosmetic damage was so light, that had I known they would do that I would have told them not to bother.

Also I noticed the rear offside tyre seems to have a puncture now, and I found the psi at 10 [:@]

The driver side rear tyre has been replaced with a brand new tyre for some reason, and two of my alloys have white paint flecks on them also [:@] The spacesaver spare has also been used.

The car has gained a extra 11 miles, and pulls to the right now at speed, however this has got better since pumping up the rear tyre with the puncture.

They also said they had to replace the offside knuckle as the camber was out? But I cant see any evidence of a new knuckle being fitted.

Now is it just me or has this bodyshop been taking the piss? As far as im concerned the car has come back in a worse state than it did going in.

snapey:
Get in touch with the insurance company and let them know, inform the garage your not happy with the work and that it's going through the insurance company again and they'll brick it because they'll go straight on their black list for un profesional workman ship.

The White flakes will pretty much be compound that they use to mop over the paint after. But I'd certainly be on the phone to the insurance and the garage.

I've been there in the past where a garage painted my old car the wrong colour, 2nd hand parts etc and it'll probably take a large amount of time to sort.

Luke

nick-barnes07:
Reminds me of a body shop in gloucester, nationwide crash repair, absolute bunch of cow boys, some bloke drove into my leon one day and also admitted liability , i took it to nationwide and they refurbed one wheel so the rest were scuffed, sprayed half the bumper and sprayed the wing, it was a completely different colour red as well, you havent signed any paper work have you to say you were happy with the job as once you have signed that paper work you are screwed

stealthwolf:
+1. Complain to the insurance company.

If you can twist it to say you no longer trust that bodyshop's work, try and see if you can get the work done a bodyshop of your choice!

Poverty:

--- Quote from: nick-barnes07 on October 01, 2009, 09:10:45 pm ---Reminds me of a body shop in gloucester, nationwide crash repair, absolute bunch of cow boys, some bloke drove into my leon one day and also admitted liability , i took it to nationwide and they refurbed one wheel so the rest were scuffed, sprayed half the bumper and sprayed the wing, it was a completely different colour red as well, you havent signed any paper work have you to say you were happy with the job as once you have signed that paper work you are screwed

--- End quote ---

Yeah I signed something, lady said it was signing the car back over. Sadly I got there just before closing time, and wouldnt have thought they could mess up such a simple job  :mad:

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