Author Topic: Passenger Door Won't Unlock (R32)  (Read 21504 times)

Offline Simebaby

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Passenger Door Won't Unlock (R32)
« on: May 23, 2010, 11:50:05 AM »
Hi All

Got a problem on my R32 Mk5 (not a GTI I know, but I prefer it here). The passenger door won't unlock. I've set door locking via the highline to both Drivers and All, but the passenger door is stuck. It won't open from inside the car either. Will it be a broken mechanism or has the central locking got confused?

TIA

Si.

Offline john_o

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Re: Passenger Door Won't Unlock (R32)
« Reply #1 on: May 23, 2010, 11:54:37 AM »
what happens when you hit unlock from the drivers door inside button ???

does pulling the handle (outside or inside) 'feel' right ? or overly loose.

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Offline Simebaby

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Re: Passenger Door Won't Unlock (R32)
« Reply #2 on: May 23, 2010, 12:00:06 PM »
what happens when you hit unlock from the drivers door inside button ???

does pulling the handle (outside or inside) 'feel' right ? or overly loose.



Same with the button - can hear something in the door "clunking" but can't open it.
Pulling the outside handle feels fine for a locked door. Pulling the inside handle is stiff, but I thought you could open the doors from the inside even when locked - I can do this on the drivers door with two pulls on the handle - but the passenger door is stuck fast.

Offline Rich

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Re: Passenger Door Won't Unlock (R32)
« Reply #3 on: May 23, 2010, 12:04:06 PM »
This has been a common problem with Mk5.... it happened on my previous Mk5 TSi


You have to push the door handlebar in... the bit that your push your thumb on really hard until it clicks... then once its clicked, it will open again
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Re: Passenger Door Won't Unlock (R32)
« Reply #4 on: May 23, 2010, 12:57:54 PM »
what happens when you hit unlock from the drivers door inside button ???

does pulling the handle (outside or inside) 'feel' right ? or overly loose.



Same with the button - can hear something in the door "clunking" but can't open it.
Pulling the outside handle feels fine for a locked door. Pulling the inside handle is stiff, but I thought you could open the doors from the inside even when locked - I can do this on the drivers door with two pulls on the handle - but the passenger door is stuck fast.

You can't unlock the doors from inside once you've locked the car with deadlocks.

Offline mb

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Re: Passenger Door Won't Unlock (R32)
« Reply #5 on: May 23, 2010, 06:35:38 PM »
Had something similar on my car when I got it.  I called out VW Assistance who got the door open by gently tapping/thumping the outside door handle.  Something was getting stuck in the mechanism which the tap/thump freed and the door could be opened.  I had the mechanism replaced under warranty.

Offline Rich

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Re: Passenger Door Won't Unlock (R32)
« Reply #6 on: May 23, 2010, 07:11:53 PM »
Had something similar on my car when I got it.  I called out VW Assistance who got the door open by gently tapping/thumping the outside door handle.  Something was getting stuck in the mechanism which the tap/thump freed and the door could be opened.  I had the mechanism replaced under warranty.


Yup same thing with me...

You have to push the thumb of the handle in quite vigorously then it clicked hence allowing you to open the door again
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Offline Simebaby

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Re: Passenger Door Won't Unlock (R32)
« Reply #7 on: May 25, 2010, 05:47:06 PM »
Cheers for the replies all. Tried all suggestions, but it didn't budge - it's off to be fixed tomorrow morning.

Si

Offline bugsy

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Re: Passenger Door Won't Unlock (R32)
« Reply #8 on: May 05, 2011, 08:54:20 AM »
just had this same problem on my gti the wkend after car wash, did you manage to get this sorted? And whats involved if you did. Thx

Offline nc35

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Re: Passenger Door Won't Unlock (R32)
« Reply #9 on: May 11, 2011, 10:12:29 PM »
just had this same problem on my gti the wkend after car wash, did you manage to get this sorted? And whats involved if you did. Thx

Tech helped with mine.

You do need two people.

One operates the central lock switch on the drivers door while the other tries to open the passenger door. You try and open the door ant the same time as it tries ti unlock.

Can take ages.

Also give the handle a good "thump" every now and again. Not very technical but it worked.

Once you get the door open if you don't have a replacement part, take all the screws out off the door trim that you cant get to when shut.

It will come back.

BTW I do have a spare locking mechanism for the passenger side.
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Offline andy7ven

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Re: Passenger Door Won't Unlock (R32)
« Reply #10 on: May 12, 2011, 06:50:28 PM »
I had this with my GTi had to replace door mechanism fine afterwards.

Offline oldy666

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Re: Passenger Door Won't Unlock (R32)
« Reply #11 on: May 12, 2011, 08:21:29 PM »
I have the same problem with my jetta sport. I end up pulling the inside door handle at the same time as pressing the door lock/unlock on the driver door. Right pain in the backside.
How much do new locking mechanisms costs and does the outer skin of the door need to be removed in order to fit it???

Offline markfive

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Re: Passenger Door Won't Unlock (R32)
« Reply #12 on: May 12, 2011, 09:30:54 PM »
Had this just recently with my drivers door - and the door locks are one item that are excluded from my extended warranty  :sad1:
When the dealer investigated it turned out that three of the door locks were showing errors  :surprised: (the one that wasn't had been replaced under the original warranty about a year ago)
Cost for all three to be replaced was circa £800 - cue a request for goodwill which dropped the price to .... £89 all in  :driver:


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Offline barlimow

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Re: Passenger Door Won't Unlock (R32)
« Reply #13 on: August 14, 2016, 04:14:42 PM »

You have to push the door handlebar in... the bit that your push your thumb on really hard until it clicks... then once its clicked, it will open again
sorry, thread ressurection... what do you mean? (I might be being thick). I don't use my thumb to open the door, I pull the handle with my hand, and this leaves a solid bit of the "handle" that doesn't move (should i push this bit in??!!).

I can't unlock from inside or out.