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Delayed flight compensation

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andyR43:
Myself and my wife flew to Tromso in Norway to spend a week there over Christmas. Beautiful place, wonderful  people with plenty of snow and Northern lights.
We flew with Norwegian Airlines and the flights were approx £70 per person each way. Due to a shortage of pilots qualified to land in icy Tromso airport our flight back home was delayed by nearly 7 hours once suitably qualified pilots could be located (Don't ask!!!).
Having filled out the forms the day after our return I have just received an email from Norwegian Airlines notifying me that €800 has been deposited in my account as compensation! Thank you Norwegian Airlines and thank you thisismoney.co.uk for your template letter which I used to make my claim.
£685 compensation for £140 of flights is what I call a result!! :happy2:

RetroRaz:
Me and my wife were fobbed off by qatar airways and ended up delayed for 12 hours a few years back. I think we got around 500 each.

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lukemk5gti:
That's good going!

Why don't you post up the template letter here for others that might be in a similar situation...

My sister and her family were offered €4,500 last month if they took a flilght one day later because it was overbooked and she declined  :jumping:

garrardrj:
My parents were delayed 10 hours a few years ago, in Ibiza. They got back £400 each and there was four in their party. They didn't even leave the hotel as they knew the flight was delayed , so spent an extra 10 hrs on holiday. Flew home late at night which was the only negative.

andyR43:
Link to the page that I got my information from is here:- http://www.thisismoney.co.uk/money/holidays/article-2271213/How-claim-EU-flight-delay-compensation-EC-261-2004.html


Template letter is toward the bottom of the page. :-)

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