All Things Mk5 > Mk5 General Area

Gearshift Problem....

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QD MBE:

--- Quote from: CocoPops on June 26, 2009, 06:22:33 pm ---Just got home....

Still no parts here :(

So, hence the gear change is still sloppy and the sideside bracket is probably still wearing itself down :(

Not overly happy, too late to call VWR tonight, but a week on from when they promised and almost 2weeks on from the original problem.

--- End quote ---

Try them, you never know..................

QD MBE:
Just called them with a subject of my own, they are there..............

MAT ED30:
its been more of a case they needed to see what would fix it as they were waiting for shifters to come in from the states but as they have taken ages to come Mark had to see if he could sort it so it was not until yesterday when we had it fixed on mine so now i am 100% sure your parts can be given to Nath if its easier for u if Nath asks Mark for the parts for u

CocoPops:
Thing is Mat, I was told last week that they knew what needed fixing and thats why they were going to post out a replacement sideside bracket and a replacement white clip.

If it differed from that, then they had my number and could have called to explain?

WhiteGTI:
Sorry to get involved, but why is everyone hearing news from VWR from Mat? I wasn't aware that he was their spokesperson?  :confused: :confused:

Surely they should be getting in contact directly with Lee to provide updates etc?

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