All Things Mk5 > Mk5 General Area
Whats envolved in a 3rd service for The Gti??
Andy:
the recepionist admitted the wheels hadn't been removed on mine :
ub7rm:
Its true - unless there is a specific complaint about the brakes the wheels dont come off. Its a torch and a mirror on a stick job to inspect the pads ...
Caz:
I know im a late poster on this...
Was it your 30 000 mile service, or a 1nd longlife service, im really confussed..
basic 20 000 mile service = oil and filter change, pollen filter changed, full inspection and diagnostics
ADVISED brake fluid change due (this should be mentioned by service advisor as a added extra to the service)
1st longlife would be the same as the above..
basic 30 000 mile service = oil and filter change, full inspection and diagnostics
Air filter replaced at 60 000 miles, spark plugs at 40 000 miles or 4 years, fuel filter at 40 000 mile service, cambelt at 60 000 miles or 4 years
-----------
to do with a technicians report, what exactly do you mean? all the technicians write on the back of a job card is blah blah service completed. unless theres any other work required like brake pads or tyres, thats all thats on there..
the only time you get a report as such as to what theyve done is when its a car booked in for fault finding or diagnostics..
the parts, as listed on the invoice should be named, I know they are on ours.. plus, service advisor handing over should explain what has been carried out and what has been changed, and what the parts are listed.
there also should be an check sheet given to you (express visual check) which will have a break down of the wear on your tyres at the different points, dates at the top regarding next service date, brake fluid change due date, mot due date and cambelt due date. there will sections on this sheet relating to engine, exterior, interior, brake, suspension etc.. this is where notes will be made if any future work is required or immediate work required (which you should of been phoned about if needed throughout the day).
from what I can remember, the wheels are only taken off on the 3rd service?? ill double check this.
Phil Mcavity:
--- Quote from: Caz on June 26, 2009, 07:23:04 am ---the parts, as listed on the invoice should be named, I know they are on ours.. plus, service advisor handing over should explain what has been carried out and what has been changed, and what the parts are listed.
there also should be an check sheet given to you (express visual check) which will have a break down of the wear on your tyres at the different points, dates at the top regarding next service date, brake fluid change due date, mot due date and cambelt due date. there will sections on this sheet relating to engine, exterior, interior, brake, suspension etc.. this is where notes will be made if any future work is required or immediate work required (which you should of been phoned about if needed throughout the day).
from what I can remember, the wheels are only taken off on the 3rd service?? ill double check this.
--- End quote ---
Absolutley non of the above Caz, and thats why im very miffed.
It was a 30k service, shes 2 years and 4 months old. No sign of any brake service either.
A copy of the engineers job card was never allowed to be given or even chance to read it.
Bill was only listed as
Labour.
Parts were listed as part numbers ONLY. which is no use to the likes of a customer or showing to a potential buyer later on in service history etc.
Oil disposal.
Vat bla bla bla
and thats it. :sad:
I get the impression that because ive not reported anything to be concerned about or feel somethings wrong, they dont bother checking it.
(if it aint broke then dont try to fix it )
Well because of this lack of info, thats what it feels like.
Sorry to post these thoughts , and i know im not popular amung the Moderator/admin for Voicing uphappy things on this site at times.
Im am not trying to generate "Negativity" but a VW forum in my oppinion is there for different reasons. Good and Bad.
RedRobin:
....
Hi Phil,
Following Caz's very informative post and your account of what's not happening, it's tending to look as if your VW dealer isn't up to speed. Any others in your neck of the woods or close enough to be worthwhile?
It's good that you report stuff - Whether good or bad news, it's useful to us all.
:happy2:
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version