All Things Mk5 > Mk5 General Area
Customer Service, Relationships, and Expectations....
Top Cat:
--- Quote from: Phil Mcavity on July 14, 2009, 02:24:39 pm ---
Tough job being a moderator isnt it.
--- End quote ---
Not at all Phil, on here its the easiest thing in the world. Granted trying to organize meets or tickets or answer lots of PM's can be a pain sometimes, but only because it distracts me from looking at great pictures of our beloved GTI :love:
I wouldn't swap it for the world. This thread has been the only real twist in getting on close to a year. To be honest we or i have made a mistake getting on the inside of disagreements or siding with a view point, when everything i learn't from the other place told me that you just cannot do that as a moderator, for that alone i apologize. :sad:
In my defense i am only human and when you get a bad taste in your mouth sometimes its a natural reaction to spit it out.
We spend a lot of time guiding this place in a direction that takes it away from this type of thread. And although its only one, and will be forgotten about soon enough it still makes me sad.
It 100 % confirms to me though that we are correct in keeping sponsors at bay, because as soon as it goes away from us lot and we get involved in supporting companies or championing our re-map providers or what ever then it just becomes messy.
My final say on the actual topic, :fighting2: is that: Mike Tony danza's 2 separate posts from a individual point of view where spot on, and he put the words together perfectly. :smiley: As individuals i hope we all form our own view point from this.
I certainly dont think the thread should be locked or moved by anyone. Maybe just a warning in the title that it makes for bloody painful reading, and you really wish you hadn't wasted 10 mins of your life in this way. :drinking:
chungster:
so where's the thread that SteveP refers to?
Need to have a read!!!! :happy2:
RedRobin:
--- Quote from: Top Cat on July 14, 2009, 06:39:32 pm ---
This thread has been the only real twist in getting on close to a year. To be honest we or i have made a mistake getting on the inside of disagreements or siding with a view point, when everything i learn't from the other place told me that you just cannot do that as a moderator, for that alone i apologize. :sad:
In my defense i am only human and when you get a bad taste in your mouth sometimes its a natural reaction to spit it out.
We spend a lot of time guiding this place in a direction that takes it away from this type of thread. And although its only one, and will be forgotten about soon enough it still makes me sad.
It 100 % confirms to me though that we are correct in keeping sponsors at bay, because as soon as it goes away from us lot and we get involved in supporting companies or championing our re-map providers or what ever then it just becomes messy.
My final say on the actual topic, :fighting2: is that: Mike Tony danza's 2 separate posts from a individual point of view where spot on, and he put the words together perfectly. :smiley: As individuals i hope we all form our own view point from this.
I certainly dont think the thread should be locked or moved by anyone. Maybe just a warning in the title that it makes for bloody painful reading, and you really wish you hadn't wasted 10 mins of your life in this way. :drinking:
--- End quote ---
....Much Respect from me for your words above, TC!
I only need to ask you to try to understand that in my reporting/reviewing various products or services I am of course bound to allow my enthusiasm for them to come through. This shouldn't be a problem because people can and will make up their own minds.
I repeat that I do not have vested interests (as fortunately many people here realise).
As I've suggested earlier, if a Mod here wants to PM me, I can edit part of my OP and this thread can also be cleaned up (particularly in these later posts).
It's up to you guys.............
tony_danza:
I wouldn't be sad to see this deleted - all it has been is a chance for spleens to be vented to a varying degree and to discuss what we already know.. that some places have worse customer service than we expect of them.
Instead of moaning about it on here, how about we talk to them direct and help them either move forward or confirm the fact they're not worth dealing with.
This is the kind of topic to be discussed in person, some things just don't work on forums as you can't read people and misinterpretation leads to farce.
Peace and love people, peace and love.
DaveB@Vagbremtechnic:
Amen to that ^^^^. I say shoot it and put it out of its misery :fighting:
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